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Brookstown Inn

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450 Reviews from our TripAdvisor Community

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Showing 449: English reviews
Fort Mill, SC
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

If you're looking for a faux modern chic place, stay somewhere else. The Brookstown is classic, wonderful, and extremely comfortable. Make sure you take advantage of the breakfast. Probably the best hotel breakfast buffet I've ever had that's included with your room. Take a quick walk to Old Salem or enjoy the restaurants right across the street. It's also just... More 

Helpful?
Thank jisenhour
Shaker Heights, Ohio
1 review
5 of 5 stars Reviewed 3 days ago NEW

We booked here for my husbands 40th. Talk about Southern hospitality! The front desk staff was so helpful and went above and beyond to help us. Each room was unique in its own way. A bottle was waiting for us upon arrival. We loved gathering in the outside court at night to talk under the beautiful night sky. Would go... More 

Helpful?
Thank jaia5samara
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

We came to Winston-Salem for a wedding that was being held at the Brookstown Inn, and stayed at the inn for four nights as well. It is a cool, restored mill building with a lovely courtyard. The standard room was large and comfortable; my only suggestion would be to have some standards with a queen or king bed rather than... More 

Helpful?
Thank Jen S
BrookstownInn, Front Office Manager at Brookstown Inn, responded to this review

Jen S, thank you for taking the time to let us know about your experience at the Historic Brookstown Inn. We are so glad you had an opportunity to stay with us while in Winston-Salem for a wedding here at the Brookstown Inn. It's great to see that you enjoyed our restored mill building, outdoor courtyard, location, amenities, and most... More 

Pelzer
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My family enjoyed our 6 days stay at Brookstown Inn. We were greeted/checked in by Cherie, she offered several places for us to visit as well as quality restaurants. No one offered to help w/our luggage, Cherie told us to park on the street so we could load the cart from there for easy transport. Our spacious room had a... More 

Helpful?
Thank Kimberly W
BrookstownInn, Front Office Manager at Brookstown Inn, responded to this review

Kimberly W, thank you for taking the time to let us and other travelers know about your stay. We are so glad that you and your family had an enjoyable time staying at the Historic Brookstown Inn and enjoyed the view. It's great to see that Cherie advised you with places to visit and the best way to load in... More 

San Diego, California
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Very comfortable Inn in restored cotton mill with lots of onsite parking.. Very friendly and helpful staff and delicious breakfast. Easy to get to from Highway 40 and very close to Old Salem, where we spent a couple hours touring the old part of the city. a couple of hours

Helpful?
Thank Virginia-SIMB
BrookstownInn, Front Office Manager at Brookstown Inn, responded to this review

Virginia-SIMB, thank you for taking the time to let us know about your experience at the Historic Brookstown Inn. We are so glad to know that you enjoyed our historical building, the hot breakfast, location, and most importantly the hospitality of our staff. It's great to see that you had an opportunity to explore Old Salem during your stay! We... More 

Whangarei, New Zealand
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

This is a lovely place to stay. Very friendly and accommodating staff. Very comfortable beds and dreamy pillows. The only thing that stops this review gaining an excellence grade is the poor quality of the bed linen. Some crisp cotton sheets would make it truly luxurious. We were so comfortable there we booked an extra 2 nights.

Helpful?
Thank Robyn B
BrookstownInn, Front Office Manager at Brookstown Inn, responded to this review

Robyn B, thank you for your lovely review! It's great to see you enjoyed your stay and found our staff to be friendly and accommodating. Thank you for the feedback on the bed linen, we will certainly consider your comments when ordering our linens in the future. Wow! We are just tickled to know that you were so comfortable that... More 

Charlotte
2 reviews
5 of 5 stars Reviewed 1 week ago

Love the Brookstown Inn. Staff is always so friendly, courteous and customer oriented. They truly want your stay to be the best. Breakfast had changed since I last stayed. I like the buffet rather than a continental breakfast. Lots of variety.

Helpful?
Thank fnorman68
BrookstownInn, Front Office Manager at Brookstown Inn, responded to this review

fnorman68, thank you so much for your kind review. We are thrilled to know that you love the Brookstown Inn and that our staff is always friendly, courteous, and customer oriented. We truly appreciate your repeat business! We are so glad you enjoyed the variety in the new hot breakfast menu! We hope to see you soon! Until then, best... More 

Grafton, West Virginia
Level Contributor
1 review
5 of 5 stars Reviewed 1 week ago

We were in Winston-Salem for a film festival. The hotel where the festival was held had no rooms left. I found the Brookstown Inn and chose it strictly for location. The room was a little pricier than a standard type hotel, but the extra money was well worth it. Our room was huge and had so many historic details while... More 

Helpful?
Thank cowgal112907
BrookstownInn, Front Office Manager at Brookstown Inn, responded to this review

cowgal112907, thank you for letting us know about your 5-Star experience staying at the Historic Brookstown Inn. We are delighted you had an opportunity to stay with us while traveling to Winston-Salem for a film festival. It's great to see that you found the hotel to be a good value and that you found your room to be huge, clean,... More 

Linden NC
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This inn was an old mill with some original structure, we had a standard 2 bed room on the 2nd floor, room and bathroom were very large and clean. We went to the wine and cheese reception between 5-7 they also do milk and cookies 8-9p. Plan to have brunch in the morning, it does advertise a continental breakfast but... More 

Helpful?
Thank judisu
BrookstownInn, Front Office Manager at Brookstown Inn, responded to this review

judisu, thank you for taking the time to write and share about your experience staying at the Historic Brookstown Inn. It's great to see that you found the guest rooms to be large and clean, and our front desk helpful. We also are glad to know you had an opportunity to join us for our evening wine & cheese. Oh... More 

Concord, Massachusetts
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We travel a lot but are usually in standard type hotels. Brookstown offers a unique experience in that the rooms are part of a converted old cotton mill. Large rooms with high ceilings made for an enjoyable stay.

Helpful?
Thank Bob C
BrookstownInn, Front Office Manager at Brookstown Inn, responded to this review

Bob C, thank you so much for your review. It's wonderful to see that your stay was a unique experience and welcome change from standard hotels. We are delighted to know that you enjoyed a 5-Star experience at the Historic Brookstown Inn, as it is our genuine desire to provide excellent service and accommodations to each and every guest. We... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Free Breakfast
  • Laundry Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Rate includes hot breakfast, complimentary wine and cheese reception in the evenings, cookies and milk at bedtime. The Brookstown Inn was built in 1837. The Inn has the charm and ambiance of old-world architecture with all the conveniences of a modern conference facility. Its hallmarks of exposed brick walls and wooden beams enhance its Early American decor and help you escape to the charm of yesteryear. We are within a short walk of the restored 1766 Moravian village of Old Salem and convenient to the Winston-Salem business district, North Carolina School of the Arts, the Southeastern Center for Contemporary Arts (SECCA), Winston Salem State University, Wake Forest University, and Salem College. The property is also only a short distance from Wake Forest Baptist Medical Center and Forsyth Memorial Hospital. ... more   less 

Additional Information about Brookstown Inn

Address: 200 Brookstown Ave, Winston Salem, NC 27101-5209
Location: United States > North Carolina > Winston Salem
Price Range: $140 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Brookstown Inn 3.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Brookstown Hotel Winston Salem
Hotel Style:
#2 Family Hotel in Winston Salem
#3 Romantic Hotel in Winston Salem
#4 Business Hotel in Winston Salem
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