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Brookstown Inn

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462 Reviews from our TripAdvisor Community

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Showing 461: English reviews
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 days ago NEW

Our experience was very good, from the personal to the ambience. We stayed only one night, we were passing by so we didn't have opportunity of to find any trouble that is when really you see if a hotel is really good, but we would choose this hotel again because the location, close to the historic part called Old Salem,... More 

Helpful?
Thank Adriana A
BrookstownInn, Front Office Manager at Brookstown Inn, responded to this review

Adriana A, thank you for taking the time to share about your experience staying at the Historic Brookstown Inn. We are delighted to know that your experience was very good from the hospitality, ambiance, amenities, and location to Old Salem/Downtown. We are also glad to know that you found the room to be clean, spacious, and well decorated. It's great... More 

Level Contributor
3 reviews
2 of 5 stars Reviewed 5 days ago NEW

Was with a few family members who had stayed there in the past and loved it, but had been in the annex building last time... they loved those rooms. Unfortunately we ended up with three rooms in the same building where the front desk is and the rooms on both the first and second floor smelled of mildew.

Helpful?
Thank Nicole H
BrookstownInn, Front Office Manager at Brookstown Inn, responded to this review

Nicole H, thank you for taking the time to let us know about your recent stay. We are disappointed to see that your stay did not meet your expectations based on your family members' previous stays. Your comments regarding water damage are concerning to us. We would like to discuss this further so that we can see what rooms need... More 

Knoxville, United States
Level Contributor
6 reviews
5 of 5 stars Reviewed 5 days ago NEW

My daughter and I went to Old Salem for the first time just to see what was there. We didn't know what to expect with the Brookstown Inn, but from the moment we got there to the time we left, we were pleasantly surprised by the room, service, breakfast, and general atmosphere. Even though there was a wedding planned on... More 

Helpful?
Thank Edgar A
BrookstownInn, Front Office Manager at Brookstown Inn, responded to this review

Edgar A, thank you for your 5-Star review! We are so glad to know that you and your daughter enjoyed a stay at the Historic Brookstown Inn while visiting our neighbors in Old Salem. It's wonderful to see that from the moment of your arrival that you were surprised by the room, service, breakfast, atmosphere, and most importantly, our Brookstown... More 

San Diego, California
Level Contributor
12 reviews
4 of 5 stars Reviewed 1 week ago

I really, really like this place. Was in NC last week, scouting spots for upcoming relocation.. decided to stay in Winston-Salem instead of driving to my next destination.. found the Brookstown Inn via Trip Advisor... reasonable price, looked like a nice location, so I went for it. So glad I did. Cherie the Manager was the one who greeted me... More 

Helpful?
Thank msd0312
BrookstownInn, Front Office Manager at Brookstown Inn, responded to this review

msd0312, thank you for choosing the Historic Brookstown Inn and for taking the time to share about your experience. It looks like our front desk manager, Cherie, took good care of you during your stay and gave you a nice introduction to the area. We understand that you had some issues with plumbing and apologize for the inconvenience. We are... More 

Brevard, North Carolina
Level Contributor
6 reviews
5 of 5 stars Reviewed 2 weeks ago

Great Location to Old Salem. Good restaurants within walking distance. The rooms are huge and nicely furnished . Lots of special little extra's like Wine and Cheese socials and Milk and cookies before bed. The refrigerators, microwaves and Kuerigs were an added bonus.

Helpful?
Thank Cooljule123
BrookstownInn, Front Office Manager at Brookstown Inn, responded to this review

Cooljule123, thank you for your 5-Star review! We are thrilled to know that you enjoyed your stay and found the rooms to be huge and well-appointed. It's great also to see that you had a chance to take advantage of the complimentary wine & cheese, as well as the milk and cookies before bed. We hope you will choose the... More 

Wayne, New Jersey
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Neat idea. I knew it would not be like an Omni or a commercial hotel. The staff was super helpful and pleasant. The lobby was neat. The rooms were clean but just smelled musty. The hallway carpet looked beat and needed to be restretched. The rooms just seemed budget. Would not stay again. Nice try. Nice idea just needs to... More 

Helpful?
1 Thank ungemcat
BrookstownInn, Front Office Manager at Brookstown Inn, responded to this review

ungemcat, thank you for taking the time to let us know about your recent stay. We are so glad to see that our staff was helpful and pleasant during your stay. Thank you for your feedback on the hallway carpeting. We are currently in the process of ordering and replacing our hallway carpets. We hope you will consider staying with... More 

New Bern, North Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

In the heart of the historic city, this charming hotel is a great base to visit Winston-Salem. The rooms are well appointed and the beds very comfortable. Unfortunately, there is no restaurant however breakfast is served daily and there is always coffee brewing. A good place to stay.

Helpful?
Thank BWStout
BrookstownInn, Front Office Manager at Brookstown Inn, responded to this review

BWStout, thank you for your 5-Star review! We are thrilled to know that you enjoyed your stay from our historic property, the location, accommodations, and breakfast in the morning. We are fortunate to be located nearby a variety of the wonderful, local restaurants that Winston-Salem has to offer. We hope to see you back at the Historic Brookstown Inn soon.... More 

Manteo, North Carolina
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The Brookstown Inn is a charming alternative to chain hotels. The rooms are well-appointed and comfortable with décor and design that recall the inn's previous life as a cotton mill. The common rooms are similarly attractive, containing photos and artifacts from that earlier time. A complementary wine and cheese evening reception and a hot breakfast ( on crockery plates with... More 

Helpful?
Thank bryantjajb
BrookstownInn, Front Office Manager at Brookstown Inn, responded to this review

bryantjajb, thank you so much for your review! We are delighted to know that your stay at the Historic Brookstown Inn was a charming alternative to chain hotels and that you found the rooms to be comfortable and well-appointed. It’s also great to see that you found the hotel to be of good value with the inclusion of our complimentary... More 

Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Accommodation is in a converted mill, within walking distance of Old Salem and downtown. The old Salem visitor centre is 5 minutes down the hill. Large clean comfortable rooms. Complimentary wine and cheese on arrival. Great hot breakfast. Helpful staff. Highly Recommended.

Helpful?
Thank Paul C
BrookstownInn, Front Office Manager at Brookstown Inn, responded to this review

Paul C, thank you for taking the time to share about your experience staying at the Historic Brookstown Inn. We are so glad to know that you enjoyed the clean and comfortable accommodations, location to downtown and Old Salem, amenities, and most importantly, our hospitality. We thank you for recommending us to other travelers and hope to see you again... More 

Saint Augustine, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I was surprised when I checked into my room. I was expecting the same ole room type but not in this case. The room was expansive and held that old time feeling. The staff was way beyond friendly and helpful. I didn't mind to much that I had to pay homage to the cat but since he was in charge... More 

Helpful?
Thank David K
BrookstownInn, Front Office Manager at Brookstown Inn, responded to this review

David K, thank you for taking the time to let us know about your 5-Star experience! We are so glad to see that you were pleasantly surprised at check-in time by the size of your room and that you had a restful sleep during your stay. Sally (the hotel cat) certainly enjoys meeting with our guests. We hope you will... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Free Breakfast
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Rate includes hot breakfast, complimentary wine and cheese reception in the evenings, cookies and milk at bedtime. The Brookstown Inn was built in 1837. The Inn has the charm and ambiance of old-world architecture with all the conveniences of a modern conference facility. Its hallmarks of exposed brick walls and wooden beams enhance its Early American decor and help you escape to the charm of yesteryear. We are within a short walk of the restored 1766 Moravian village of Old Salem and convenient to the Winston-Salem business district, North Carolina School of the Arts, the Southeastern Center for Contemporary Arts (SECCA), Winston Salem State University, Wake Forest University, and Salem College. The property is also only a short distance from Wake Forest Baptist Medical Center and Forsyth Memorial Hospital. ... more   less 

Additional Information about Brookstown Inn

Address: 200 Brookstown Ave, Winston Salem, NC 27101-5209
Location: United States > North Carolina > Winston Salem
Price Range: $134 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Brookstown Inn 3.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Brookstown Hotel Winston Salem
Hotel Style:
#2 Family Hotel in Winston Salem
#3 Romantic Hotel in Winston Salem
#4 Business Hotel in Winston Salem
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