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Best Western Plus Hanes Mall Hotel

Booking.com$99*
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Certificate of Excellence
06/11/2017 06/12/2017
1 room 2 adults 0 children
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Best Western Plus Hanes Mall Hotel
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408 Reviews from our TripAdvisor Community

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Showing 402: English reviews
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St Louis, United States
Reviewed 3 days ago NEW

This was a great stay and hotel! I was here for five days and the hotel was very clean and professional. I highly recommend this for any families or business people coming through Winston. It is close to the mall and several good places to eat.

Review collected in partnership with Best Western
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Helpful?
Thank A5150HTlaurenceb
HOTEL’S FAVORITE REVIEW
Reviewed 3 weeks ago

We attended an accepted student orientation at Wake Forest University, so we needed good and close accommodations for one night. Because it was furniture week at High Point, a staff member called to ask if we would change our reservations from two queen beds and be upgraded without any cost to us, and minus 10%. Since it was just my...

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Helpful?
1Thank Alison D
About Hotel's Favorite Review
Gloria B, Public Relations Manager at Best Western Plus Hanes Mall Hotel, responded to this review

Dear Alison D, Thank you for choosing our hotel and for working with us as we worked to accommodate all our guest needs. We hope you will make us your home while you have a student at Wake Forest. Thank you again for staying with us. Most sincerely Best Western Plus Hanes Mall Winston Salem, NC

Flatwoods, United States
Reviewed 4 days ago NEW

This hotel was extremely clean and the staff is friendly. The AC did not work very well and the room was slanted but overall it was great for one night. The breakfast was horrible its a good idea to hit a local restaurant and skip it.

Review collected in partnership with Best Western
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Helpful?
Thank rondL3094WB
IL
Reviewed 5 days ago NEW

The place was clean, next to a mall, workout had needed equipment and internet access. Good breakfast that started at 6:30am missed most of it as I needed 6am. Looked like they normally have eggs, sausage, bagels, bread, waffles, cereal, juice, coffee, bananas and apples

Review collected in partnership with Best Western
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Helpful?
Thank pbrint
Birmingham, United Kingdom
Reviewed 1 week ago

The hotel is tagged onto Hanes Mall so handy for local restaurants. I arrived about 9pm the reception staff were out of office. The car park was full and I had to wait 15 minutes to get checked in. Reception experience was not good. The GM was more concerned with the bad day he had. Room was ok not large...

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Helpful?
Thank Roger186402
Atlanta, Georgia
Reviewed 2 weeks ago

Mother was hospitalized at Forsythe Medical for testing for heart issues & I drove from Atlanta to be with her. Stayed overnight and was able to take her to her home the next day. My overnight stay was directly across the street from Forsythe so that was very convenient for me and I would be happy to take advantage of...

Review collected in partnership with Best Western
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Helpful?
Thank bonniesY4028LO
Gloria B, Guest Relations Manager at Best Western Plus Hanes Mall Hotel, responded to this review

Dear BonniesY4028L0, We are glad that you got to take you Mom home and hopefully she is improving each day. Thank you for choosing our hotel and for posting a review of your visit. Please visit again any time you are in the Winston Salem area. Most sincerely, Best Western Plus Hanes Mall Winston Salem, NC

Bluefield, Virginia
Reviewed 2 weeks ago

Breakfast was so so the gluten free option was a breakfast bar and not very tasty fruit was available The elevator s didn't work but climbing the steps wasn't a problem Clean and very friendly Parking was limited with parking on a hill with very little light let an uneasy feeling going in

Review collected in partnership with Best Western
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Helpful?
Thank Catherine C
Greensboro, North Carolina
Reviewed 2 weeks ago

The hotel was very clean, the breakfast was the best I have ever had at a hotel. The staff was very friendly and super helpful. The only down side is very thin walls. I could hear conversations in the next room. Tons of shopping and places to eat close by.

Review collected in partnership with Best Western
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Helpful?
Thank X2319MPpaulal
Gloria B, Guest Relations Manager at Best Western Plus Hanes Mall Hotel, responded to this review

Dear X2319MPpaulal Thank you for your review, rating and recommendation of our hotel. It is rewarding to learn that we have exceeded our guest expectations. We truly appreciate your business, please make us your home away from home when you come to the area Most sincerely, Best Western Plus Hanes Mall Winston Salem, NC

Harrisburg, Pennsylvania
Reviewed 3 weeks ago

Best value I found on internet. Room was clean, staff was friendly. Exceeded my expectations. Was traveling to pick up my daughter from college and looking for affordable places to stay for the evening. Had questions about the amount I was paying and what the quality of the hotel would be. Was greatly surprised. I would stay there again. Only...

Review collected in partnership with Best Western
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Helpful?
Thank K6218BXmarkb
Gloria B, Guest Relations Manager at Best Western Plus Hanes Mall Hotel, responded to this review

Dear K6218BXmarkb, It was an absolute pleasure to receive these words from you. Our goal is to exceed the expectations of all our guest and in your case it was accompolished. Thank you for choosing our hotel and for posting this review of your visit. We look forward to seeing you again soon. Most sincerely, Best Western Plus Hanes Mall...

Reviewed 3 weeks ago via mobile

My father booked a room for two nights on May 5 & 6 at this hotel through Booking.com. On Tuesday May 2nd my father called Booking.com to change our reservation on from 2 days to 1 only on Saturday, May 6th. My father received a confirmation email from Booking.com on May 2nd changing the reservation from May 5-6th to May...

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Helpful?
Thank Michelle B
Gloria B, Guest Relations Manager at Best Western Plus Hanes Mall Hotel, responded to this review

Dear Michelle, On behalf of our entire staff we sincerely apologize for the confusion with the reservation, but most of all we apologize for the way your father was treated by our employee. Rest assured we have address this issue and reprimanded the employee. This should not have happened to you. We want you to know that your business is...

Questions? Get answers from hotel staff and past guests. Ask a question

55 photos of this hotel

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06/11/2017 06/12/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Center with Internet Access
  • Multilingual Staff
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The BEST WESTERN PLUS Hanes Mall Hotel is designed with travelers in mind.Conveniently located between Business Route 40 and Interstate 40 on Silas Creek Parkway, we are easy to find! The Hanes Mall and Novant® Health Forsyth Medical Center are both just outside our door. The beautifully appointed guest rooms of the BEST WESTERN PLUS Hanes Mall Hotel feature a contemporary decor with free Wi-Fi, cable television, microwave and refrigerator. Overnight guests are welcome to enjoy a complimentary hot breakfast buffet with sausage, eggs, waffles and more! Guests at this Winston-Salem hotel are also invited to take advantage of our fitness room, business center and seasonal outdoor pool.If you are in town on business, the 1200 square foot meeting room is perfect for professional events. ... more   less 

Additional Information about Best Western Plus Hanes Mall Hotel

Address: 3330 Silas Creek Pkwy, Winston Salem, NC 27103-3014
Location: United States > North Carolina > Winston Salem
Price Range: $82 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Hanes Mall Hotel 2.5*
Number of rooms: 130
Reservation Options:
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Hotel Style:
#3 Best Value Hotel in Winston Salem
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Questions & Answers

Here's what travelers have asked, with answers from Best Western Plus Hanes Mall Hotel staff and other travelers.
3 questions
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Charlottes ville, United States
2 months ago
Winston Salem, North Carolina
over a year ago

See all questions (3)

Questions? Get answers from Best Western Plus Hanes Mall Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Stay somewhere else”
RomanRemains, 3 weeks ago | Read review
“Whirl pool tubs are larger, if you're a bath person!!”
114cliffordp, Nov 28, 2016 | Read review
“Elevators are slow. May want to stay in lower floors if that matters to you.”
trubluegirl, Nov 11, 2016 | Read review
“Away from the vagrant camp on the back/mall side of the hotel.”
Chuck8700, Nov 8, 2016 | Read review
“All rooms seem to be great”
ncm287, Oct 31, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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Prices are for 1 room, 2 adults
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