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Best Western Plus Hanes Mall Hotel

Traveler (40)
Room & Suite (19)
Videos (1)
Certificate of Excellence

About

#10 of 41 hotels in Winston Salem
Location
Cleanliness
Service
Value
Certificate of Excellence
The BEST WESTERN PLUS Hanes Mall Hotel is designed with travelers in mind.Conveniently located between Business Route 40 and Interstate 40 on Silas Creek Parkway, we are easy to find! The Hanes Mall and Novant® Health Forsyth Medical Center are both just outside our door. The beautifully appointed guest rooms of the BEST WESTERN PLUS Hanes Mall Hotel feature a contemporary decor with free Wi-Fi, cable television, microwave and refrigerator. Overnight guests are welcome to enjoy a complimentary hot breakfast buffet with sausage, eggs, waffles and more! Guests at this Winston-Salem hotel are also invited to take advantage of our fitness room, business center and seasonal outdoor pool.If you are in town on business, the 1200 square foot meeting room is perfect for professional events.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Free parking
Breakfast included
Fitness Center with Gym / Workout Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Modern
Hotel links
Visit hotel website
Hotel deals
618Reviews
3Q+A
52Room tips
Traveler rating
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Popular mentions
The staff and the accommodations where great, I’m personally not afraid to stay at this hotel or the other ones of this chain that I have stayed in. Hotel was very clean and the breakfast was nice also.
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Hotel's Favorite
We had a family emergency that caused us to stay in 3 different rooms during the 10 days we were here. Each time the hotel was very helpful in extending our visit. All the rooms were clean and comfortable. Breakfast selections were varied enough for our long stay. The tables at breakfast could be wiped between guests and clean up should not start 15 minutes before the published time it is supposed to end,
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Response from Traveled1006, Guest Relations Manager at Best Western Plus Hanes Mall Hotel
Responded Apr 11, 2019
Dear Sue S, It was a pleasure to have you stay with us, and we wanted to make your stay as comfortable during your family emergency. Thank you for taking time to post this review of your visit. We will certainly look at the breakfast table issue. Most sincerely, Best Western Plus Hanes Mall Winston Salem, NC
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I use to be a hotel manager and I am real picky when it comes to finding a place of comfort and cleanliness! Front Desk Pamela, (Hawaiian girl) made me feel at home with her great love and energy. I was very happy with everything. The only thing that upset me which is uncontrollable by the hotel is no treadmill so I tried to run outside and that’s not so friendly because there’s no sidewalks.
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I was shocked to how nice our room and stay was, after hearing others opinions! So i would have to agree with the statements of “Can’t listen to others opinions, Just try it yourself” ! It was a Very nice stay Clean, Quiet & Just nice overall! Which is all you can ask for in a hotel stay! Oh and the placement of the hotel was great , we were around everything, mall, food,coffee & fun! Thank you Best Western
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Response from Traveled1006, Guest Relations Manager at Best Western Plus Hanes Mall Hotel
Responded 2 weeks ago
Dear Curious11147509900, To exceed your expectations is your goal, we are very proud that you were shocked when you saw our facility. Thank you for choosing our hotel and posting this very informative review of your visit. Your business is very important to us and we hope you will consider staying with us again soon. Most sincerely, Best Western Plus Hanes Mall Winston Salem, NC
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We checked out of the hotel we had originally booked and drove a mile down the road. The staff was friendly. The hotel was clean and fresh. Everything worked. It was a nice big room. Best Western was a blessing.
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Response from Traveled1006, Guest Relations Manager at Best Western Plus Hanes Mall Hotel
Responded 2 weeks ago
Dear Cjar;es C. Your comments and rating of your visit are very important to us as we work to insure all our guest enjoy their visit. Thank you for choosing our hotel (after your bad experience elsewhere) and taking time to post this review. Your business is important to us. We hope you will visit us again soon. Most sincerely, Best Western Plus Hanes Mall Winston Salem, NC
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PRICE RANGE
$84 - $139 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNorth CarolinaWinston Salem
NUMBER OF ROOMS
130
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