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BEST WESTERN PLUS Hanes Mall Hotel

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BEST WESTERN PLUS Hanes Mall Hotel
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362 Reviews from our TripAdvisor Community

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Baltimore, Maryland
Reviewed 4 days ago NEW

Staff was awesome. Great breakfast choices including eggs, sausage, waffles, and juice. Perfect location close to other businesses and shops. Just off the highway so it was easy to find. I was very pleased with my stay.

Review collected in partnership with Best Western
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Helpful?
Thank 717verac
Gloria B, Guest Relations Manager at BEST WESTERN PLUS Hanes Mall Hotel, responded to this review

Cear 717verac: Thank you so much for posting this review of your visit with us. It is very rewarding to learn that you had a great stay at a great price. We do hope you will make us your home when you travel to the Winston Salem area. Most Sincerely, Best Western Plus Hanes Mall Winston Salem, NC

Cullowhee, United States
Reviewed 1 week ago

We've stayed at this hotel several times due to doctor visits at Wake Forest Baptist Hospital. Every time we've stayed, the rooms are very clean, beds are very comfortable and great helpful staff. Great location to hospital, mall and restaurants.

Review collected in partnership with Best Western
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Helpful?
Thank G9693IQcindyw
Gloria B, Guest Relations Manager at BEST WESTERN PLUS Hanes Mall Hotel, responded to this review

Dear G96931Qcindayw: Thank you for always choosing our Best Western Plus at Hanes Mall when you visit Wake Forest Baptist Hospital. We always look forward to seeing our repeat guest who become more like part of our family. Your business is very important to us and is always appreciated. Most Sincerely, G. Brown Best Western Plus Hanes Mall Hotel. Winston...

Winston-Salem, United States
Reviewed 2 weeks ago

The hotel is up to date and offers a free hot breakfast. I stayed with my wife and two children. We were in town for a wrestling tournament. My only complaint was the location of our room. We were right in front of the elevators. I would have changed rooms, but we got in late and just were ready to...

Review collected in partnership with Best Western
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Helpful?
Thank tracysC8571RE
Gloria B, Guest Relations Manager at BEST WESTERN PLUS Hanes Mall Hotel, responded to this review

Dear TracysC8571RE: Thank you so much for choosing our hotel for the recent wrestling tournament. Please let us know when you plan to return and we will make sure you are not close to the elevator. Again, we appreciate your business and look forward to seeing you again soon. Most Sincerely, Best Western Plus Hanes Mall Hotel Winston Salem, NC

NORTHBROOK
Reviewed 2 weeks ago

Very nice hotel, convenient to expressway. Front desk was terrific. Room was clean, updated. Workout room equipment actually worked! One issue is that parking is relatively limited. A downside was that our trip coincided with two or three school athletic teams so the breakfast area was overrun and not available to us on the Saturday morning we needed it.

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Helpful?
Thank DAVID T
Gloria B, Guest Relations Manager at BEST WESTERN PLUS Hanes Mall Hotel, responded to this review

Dear David T: We are so glad that you found our Best Western in Winston Salem to be convenient and to meet your expectations. We are sorry that breakfast was overloaded on Saturday morning. Your business is very important to us and we hope you will visit again soon. Most Sincerely, Best Western Hanes Mall Hotel Winston Salem, NC

Murfreesboro, United States
Reviewed 4 weeks ago

Very clean, great breakfast and very professional employees and excellent rooms, WiFi, television and comfy beds. . We cannot say enough about the front desk service, they went out of their way to please.

Review collected in partnership with Best Western
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1Thank 544stanleyw
Gloria B, Guest Relations Manager at BEST WESTERN PLUS Hanes Mall Hotel, responded to this review

Dear 544standleyw Thank you for choosing our hotel and for posting this review of your visit. It is very rewarding to learn that you were pleased with our facility and services. Please come back when you travel in the Winston Salem area. Best Western Plus Hanes Mall Winston alem, NC

Poinciana, Florida
Reviewed 4 weeks ago

Great place close to everything, Breakfast was a full breakfast, Front desk personal made homemade cookies for everybody, free coffee 24/7, The nightly price was the best around for 20 miles . Will stop here next time in the area.

Review collected in partnership with Best Western
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Helpful?
Thank Robert B
Gloria B, Guest Relations Manager at BEST WESTERN PLUS Hanes Mall Hotel, responded to this review

Dear Robert B We are so glad that you found our Best Western Plus to be convenient and a good place to stay. Thank you for choosing our hotel and for posting this review of your visit, our guest comments are very important so we know of your experience. Again, we appreciate your business annd hope you will stay with...

Winston Salem, United States
Reviewed January 16, 2017

Man at check in desk very rude and condescending. Did not receive express check out as promised. No one ever came to check on problem in room that was reported to him. Hotel itself is old and outdated in furnishings. Overall very disappointed.

Review collected in partnership with Best Western
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Helpful?
Thank debbiepL8423OB
Gloria B, Guest Relations Manager at BEST WESTERN PLUS Hanes Mall Hotel, responded to this review

Dear debbiepL8423OB On behalf of our entire staff, we sincerely apologize for handling of your check in and check our plus the problem that was not handled properly. Rest assured this will be addressed immediately so no other guest have the same experience. Thank you for choosing our hotel and for posting this review of your visit. We do hope...

Bethel, Ohio
Reviewed January 9, 2017

My boyfriend and I really enjoyed the quality of hotel we got for the price. It was clean, and the staff was kind and friendly. They worked hard to salt the ice from the snow storm. The internet was fast and worked great.

Review collected in partnership with Best Western
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Helpful?
Thank S357CZsarahv
Gloria B, Guest Relations Manager at BEST WESTERN PLUS Hanes Mall Hotel, responded to this review

Dear S357CZsarahv We are so glad that you had a great stay at our Best Western Plus Hanes Mall Hotel. Thank you for choosing our hotel and for posting this review of your visit. Please come back soon. Best Western Plus Hanes Mall Winston Salem, NC

Bucks County, Pa
Reviewed January 7, 2017

Converted?...to a Best Western. Very convenient location. Rooms appear fairly new, price is reasonable, staff competent and amenable. Entire facility is well maintained. Recommended if you need to stay in Winston- Salem.

Review collected in partnership with Best Western
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Helpful?
Thank 19067pa
Gloria B, Guest Relations Manager at BEST WESTERN PLUS Hanes Mall Hotel, responded to this review

Dear 19067pa We are so glad that you found our facility to be convenient and that you enjoyed your stay. Thank you for posting this review and recommending us to future travelers. We do hope you will make us your home when you travel to Winston Salem. Best Western Plus Hanes Mall Winston Salem, NC

Winnabow, North Carolina
Reviewed January 7, 2017

Nice motel. Comfortable and in a good location. Nightkty rate was excellent for the location. Will stay there again. Was some late night noise in halls after 12 midnight that was distracting. Overall, good selection.

Review collected in partnership with Best Western
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Helpful?
Thank Bobby g
Gloria B, Guest Relations Manager at BEST WESTERN PLUS Hanes Mall Hotel, responded to this review

Dear Bobby G Thank you for posting this review and rating of your recent visit. We are so glad that you found us to be a good location and had a comfortable stay. We look forward to seeing you again soon. Best Western Plus Hanes Mall Winston Salem, NC

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The BEST WESTERN PLUS Hanes Mall Hotel is designed with travelers in mind.Conveniently located between Business Route 40 and Interstate 40 on Silas Creek Parkway, we are easy to find! The Hanes Mall and Novant® Health Forsyth Medical Center are both just outside our door. The beautifully appointed guest rooms of the BEST WESTERN PLUS Hanes Mall Hotel feature a contemporary decor with free Wi-Fi, cable television, microwave and refrigerator. Overnight guests are welcome to enjoy a complimentary hot breakfast buffet with sausage, eggs, waffles and more! Guests at this Winston-Salem hotel are also invited to take advantage of our fitness room, business center and seasonal outdoor pool.If you are in town on business, the 1200 square foot meeting room is perfect for professional events. ... more   less 

Additional Information about BEST WESTERN PLUS Hanes Mall Hotel

Address: 3330 Silas Creek Pkwy, Winston Salem, NC 27103-3014
Location: United States > North Carolina > Winston Salem
Price Range: $78 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Hanes Mall Hotel 2.5*
Number of rooms: 130
Reservation Options:
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Hotel Style:
#1 Best Value Hotel in Winston Salem
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN PLUS Hanes Mall Hotel staff and other travelers.
2 questions
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Winston Salem, North Carolina
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Hanes Mall Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Whirl pool tubs are larger, if you're a bath person!!”
 of 5 bubbles 114cliffordp, Nov 28, 2016 | Read review
“Elevators are slow. May want to stay in lower floors if that matters to you.”
 of 5 bubbles trubluegirl, Nov 11, 2016 | Read review
“Away from the vagrant camp on the back/mall side of the hotel.”
 of 5 bubbles Chuck8700, Nov 8, 2016 | Read review
“All rooms seem to be great”
 of 5 bubbles ncm287, Oct 31, 2016 | Read review
“Stayed on the 5th floor. Always best for no noise above you.”
 of 5 bubbles kennethwallace, Oct 26, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question