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Fairfield Inn & Suites Winston-Salem Hanes Mall

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1680 Westbrook Plaza Drive, Winston Salem, NC 27103
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151 Reviews from our TripAdvisor Community

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Showing 150: English reviews
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Hotel was excellent. Staff was courteous and hotel was very clean. Only having one elevator that was very slow was the only negative thing about our stay. Nice pool area. Plenty of good restaurants close by and shopping too. Great location.

Helpful?
Thank Michelle K
Rebecca R, Manager at Fairfield Inn & Suites Winston-Salem Hanes Mall, responded to this review

Thank you Michelle for the five star rating of our hotel! We are glad that you enjoyed our clean rooms, pool, and location. We hope to see you again soon! Sincerely, Rebecca Ramey eCommerce Marketing Manager Fairfield Inn & Suites Winston-Salem Hanes Mall Daly Seven, Inc More 

fairfield county, ct
Level Contributor
95 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stopped here for one night on the way down South. Very easy access on/off highway. Remodelled so everything was in excellent condition and updated. The breakfast in the morning was fine - usual for this type of hotel: cereals, yogurt, fruit, waffle station, some type of egg substitute, sausage, juices and coffee. Nice to have this if you don't have... More 

Helpful?
Thank funtootravel
Rebecca R, Manager at Fairfield Inn & Suites Winston-Salem Hanes Mall, responded to this review

Thank you for taking the time to write a review on TripAdvisor! We are happy that you enjoyed our newly renovated hotel and value for the area. Safe travels! Sincerely, Rebecca Ramey eCommerce Marketing Manager Fairfield Inn & Suites Winston-Salem Hanes Mall Daly Seven, Inc. More 

Raleigh
Level Contributor
260 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Friendly welcome. Clean, nice-sized room that had a fridge and microwave. Plenty of channel options on the TV. The bed was very comfortable. Free parking. I did not have the complimentary breakfast, so I can't comment on that. It requires a little circling around the block to find the hotel, but other than that, I would recommend this accommodation.

Helpful?
1 Thank Jeana P
Rebecca R, Manager at Fairfield Inn & Suites Winston-Salem Hanes Mall, responded to this review

Thank you Jeana for sharing your stay at our hotel on TripAdvisor! We are happy to hear that you enjoyed your time at our hotel, and we hope to see you again soon! Sincerely, Rebecca Ramey eCommerce Marketing Manager Fairfield Inn & Suites Winston-Salem Hanes Mall Daly Seven, Inc. More 

Glen Allen, Virginia
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 15, 2016

My wife and I have stayed at this hotel many times in the last five years. It only gets better with time. The hotel has been recently renovated so everything looks particularly fresh, clean, and new. The lobby has been upgraded and the breakfast area expanded. The staff exceeds the norm by far, especially the very personable manager and the... More 

Helpful?
Thank VATraveler57768
Rebecca R, Manager at Fairfield Inn & Suites Winston-Salem Hanes Mall, responded to this review

Thank you for the five star rating of our hotel and for being a loyal guest with us over the past five years! We love to hear that you enjoyed our renovations, and that our staff exceeds your expectations for service. We appreciate you sharing your experience, and we hope to see you again soon! Sincerely, Rebecca Ramey eCommerce Marketing... More 

2 reviews
5 of 5 stars Reviewed June 15, 2016 via mobile

Hotel is modern, clean, and a very nice place to stay. It is very near I 40. It has all a traveler needs for a comfortable place to rest and recharge for the next day. It would also be a very good hotel for a business trip of several days.

Helpful?
Thank Douglas V
Rebecca R, Manager at Fairfield Inn & Suites Winston-Salem Hanes Mall, responded to this review

Thank you Douglas for the five star rating of our newly renovated hotel! We love to hear that our location in Winston-Salem just off of I-40 is perfect for the business traveler. We hope to see you again soon! Sincerely, Rebecca Ramey eCommerce Marketing Manager Fairfield Inn & Suites Winston-Salem Hanes Mall Daly Seven, Inc. More 

Virginia Beach, Virginia
Level Contributor
49 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed May 21, 2016 via mobile

We stayed during a busy college weekend. Everything was spotless and the room was quiet and comfortable. The front desk was very friendly, and the free breakfast was quite good. I thought it was a tad pricey but that is probably because it was graduation weekend. I come down to Winston-Salem a lot and I will definitely stay here again!

Helpful?
1 Thank Susan V
Rebecca R, Manager at Fairfield Inn & Suites Winston-Salem Hanes Mall, responded to this review

Thank you for the great review of our Winston-Salem hotel! We love to hear that you enjoyed our quiet and comfortable rooms. We look forward to the next time we see you! Sincerely, Rebecca Ramey eCommerce Marketing Manager Fairfield Inn & Suites Winston-Salem Hanes Mall Daly Seven, Inc. More 

Thomasville, Georgia
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 17, 2016

This was a nice quiet stay. Hotel was clean and Guest services were great. The person at check in when I arrived was very helpful and overall I had a quiet evening. I travel with work a lot so I would definitely recommend this hotel for business trips to the area.

Helpful?
Thank SabrinaBcannon
Rebecca R, Manager at Fairfield Inn & Suites Winston-Salem Hanes Mall, responded to this review

Thank you for recommending our hotel for business travel on TripAdvisor! We love to hear that you had a wonderful stay at our quiet hotel in Winston-Salem. We hope to see you again soon! Sincerely, Rebecca Ramey eCommerce Marketing Manager Fairfield Inn & Suites Winston-Salem Hanes Mall Daly Seven, Inc. More 

Tampa, Florida
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 25, 2016

First time visitor to this area and found this property to be just great. The only downside was no PCs in the Business Center; they were being replaced with new ones so no big deal long term. The Manager's reception was good and shower pressure was awesome. I'd stay there again

Helpful?
Thank jdscitr
DalySevenStaff, Manager at Fairfield Inn & Suites Winston-Salem Hanes Mall, responded to this review

Dear jdscitr, Thank you for taking the time to review our hotel on TripAdvisor! We are happy to have provided you with a great stay during your first trip to Winston-Salem. We apologize for the inconvenience caused by our business center upgrade, but the new computers are now fully installed. We look forward to the next time we see you!... More 

Level Contributor
283 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed April 25, 2016 via mobile

Arrived late for one night. Check-in individual was extremely helpful with what was in the area. We wanted to use the laundry but it was not in service. We had a suite at the end of the building which had two windows. Very nice set up. Would stay again.

Helpful?
Thank guvhuney
DalySevenStaff, Manager at Fairfield Inn & Suites Winston-Salem Hanes Mall, responded to this review

Dear guvhuney, Thank you for the five star rating of our newly renovated hotel! We are happy that you enjoyed your suite, and that our staff took great care of you during your stay. We had the technician come out yesterday, and our laundry facilities are working again. We hope to see you again soon! Sincerely, Rebecca Ramey eCommerce Marketing... More 

NY
Level Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed April 22, 2016

I have stayed before and always enjoyed my stay. However, the hotel has been completely renovated since my last stay. Just an awesome job (for a Fairfield). The new mattresses are simply spectacular as is the staff.

Helpful?
4 Thank TravelGuyNY64
DAmickDaly7, Manager at Fairfield Inn & Suites Winston-Salem Hanes Mall, responded to this review

Dear TravelGuyNY64, Thank you for being a loyal guest at our hotel. We love to hear that you enjoyed our newly renovated rooms and great new mattresses! We look forward to the next time we see you. Sincerely, Rebecca Ramey eCommerce Marketing Manager Fairfield Inn & Suites Winston-Salem Hanes Mall Daly Seven, Inc. More 

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Fairfield Inn & Suites Winston-Salem Hanes Mall hotel is located off I-40 at Hanes Mall, just 5 miles from downtown Winston-Salem. Our Winston-Salem hotel offers spacious rooms with luxurious bedding and complimentary Wi-Fi. After working out in our fitness center, or swimming in our indoor pool, enjoy a complimentary hot breakfast with fresh hot coffee. Other hotel amenities include a business center, and free wireless internet throughout hotel. ... more   less 

Additional Information about Fairfield Inn & Suites Winston-Salem Hanes Mall

Address: 1680 Westbrook Plaza Drive, Winston Salem, NC 27103
Location: United States > North Carolina > Winston Salem
Price Range: $99 - $139 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Winston-Salem Hanes Mall 2.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Fairfield Inn Winston-Salem Hanes Mall Hotel Winston Salem
Fairfield Winston Salem
Winston Salem Fairfield Inn
Hotel Style:
#6 Business Hotel in Winston Salem
#6 Family Hotel in Winston Salem
#6 Romantic Hotel in Winston Salem
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