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Fairfield Inn & Suites Winston-Salem Hanes Mall

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Fairfield Inn & Suites Winston-Salem Hanes Mall
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171 Reviews from our TripAdvisor Community

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Showing 170: English reviews
Toronto, Canada
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

We stayed here for a business conference. The hotel was clean and comfortable. Staff were friendly and helpful. Breakfast was fresh and delicious. Great value for the price! Would definitely stay here again.

Helpful?
Thank CrazyCanuck06
Rebecca R, Manager at Fairfield Inn & Suites Winston-Salem Hanes Mall, responded to this review

Thank you for the five star rating of our hotel! We are happy to hear that you enjoyed your stay during your business conference. Thank you for sharing your experience, and we hope to see you again soon! Sincerely, Rebecca Ramey eCommerce Marketing Manager Fairfield Inn & Suites Winston-Salem Hanes Mall Daly Seven, Inc More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

While traveling alone to NC on business, I recently stayed at the Fairfield Inn & Suites near Hanes Mall. The minute I walked into the door the front desk staff cheerfully greeted me with a smile and friendly hello. This set the tone for my stay. Every staff member I encountered made eye contact and said hello. The location was... More 

Helpful?
Thank Jayme M
Rebecca R, Manager at Fairfield Inn & Suites Winston-Salem Hanes Mall, responded to this review

Thank you for the 5-Star Review! We are glad to hear you had such a great stay with us! It is wonderful to know you enjoyed our friendly staff and complimentary breakfast and happy hour! We appreciate your recommendations and look forward to seeing you again soon! Sincerely, Rebecca Ramey eCommerce Marketing Manager Fairfield Inn & Suites Winston-Salem Hanes Mall... More 

Ypsilanti, Michigan
Level Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 4 weeks ago

Have stayed at this property many times. It is newly renovated. My only complaint was the quality of the air conditioner. We had to turn it down to 65 degrees to get any significant cooling....pretty sure that equated to about 70. The front desk staff is excellent...friendly and accommodating. They placed us on a floor without any youth team members....it... More 

Helpful?
Thank Jim R
Rebecca R, Manager at Fairfield Inn & Suites Winston-Salem Hanes Mall, responded to this review

Thank you for taking the time to write a review on TripAdvisor and for being a loyal guest at our hotel! We love to hear that you our newly renovated hotel and friendly staff. We appreciate your feedback on our HVAC units and hope to see you again the next time you visit our area! Sincerely, Rebecca Ramey eCommerce Marketing... More 

Washington, DC
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 5 weeks ago

My son and I had a one-night stay here when we visited the UNCSA campus. We arrived late after a long drive, and we checked in quickly. Front desk was friendly and provided info on the internet and free breakfast. This was not a five-star hotel which we knew when we booked, but it was very nice for what we... More 

Helpful?
Thank jyunllc
Rebecca R, Manager at Fairfield Inn & Suites Winston-Salem Hanes Mall, responded to this review

Thank you for taking the time to write a review on TripAdvisor! We love to hear that you enjoyed our exceptional value due to our quiet rooms, clean facilities, and ample breakfast options. We hope to see you again the next time you visit our area! Sincerely, Rebecca Ramey eCommerce Marketing Manager Fairfield Inn & Suites Winston-Salem Hanes Mall Daly... More 

Fort Washington, Pennsylvania
Level Contributor
7 reviews
Reviewed October 19, 2016 via mobile

Hotel is nice there is a fitness center and pool - very quiet hotel. The lobby is expansive. Everything was neat and clean and the staff was very friendly. There is also a complimentary breakfast but we did not have it so we are not sure if it was any good.

Helpful?
Thank mattmcmahon
Rebecca R, Manager at Fairfield Inn & Suites Winston-Salem Hanes Mall, responded to this review

Thank you for taking the time to write a review on TripAdvisor! We love to hear that you enjoyed quiet rooms, fitness center, and spacious lobby. We look forward to the next time we see you! Sincerely, Rebecca Ramey eCommerce Marketing Manager Fairfield Inn & Suites Winston-Salem Hanes Mall Daly Seven, Inc. More 

Anderson, South Carolina
Level Contributor
84 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed October 13, 2016

We were in town for a week while my husband was participating in a golf tournament being held at Tanglewood Park. It was an easy 15 minute drive to get him to the golf course every morning and 15 minutes for me to get to any of the sites I wanted to see in Winston-Salem. The hotel is across the... More 

Helpful?
Thank East_Coast_Foodie
Rebecca R, Manager at Fairfield Inn & Suites Winston-Salem Hanes Mall, responded to this review

Thank you for taking the time to write a review on TripAdvisor!We love to hear that you enjoyed our comfortable rooms and delicious breakfast. Our location beside Hanes Mall and I-40 in Winston-Salem does make us a very convenient location for our area. We look forward to the next time we see you! Sincerely, Rebecca Ramey eCommerce Marketing Manager Fairfield... More 

Level Contributor
11 reviews
4 hotel reviews
Reviewed October 8, 2016 via mobile

Greeted by Laura. She was pleasant and helpful with our special requests. Loved the big open Cathedral ceiling in the lobby. Room was beautiful and so clean. Used laundry room. Great breakfast. All our needs were met!

Helpful?
Thank Kathy B
Rebecca R, Manager at Fairfield Inn & Suites Winston-Salem Hanes Mall, responded to this review

Thank you Kathy for the five star rating of our hotel! We are happy to hear that you enjoyed our beautiful lobby, modern rooms, and delicious breakfast. Thank you for sharing your experience, and we hope to see you again soon! Sincerely, Rebecca Ramey eCommerce Marketing Manager Fairfield Inn & Suites Winston-Salem Hanes Mall Daly Seven, Inc More 

1 review
Reviewed September 29, 2016 via mobile

I stay a Marriott properties across the world and was not impressed with this property. Upon checking in I discovered the bathroom had not been properly cleaned. They quickly had housekeeping correct the situation but it should have not occurred in the first place. Bathroom is small and the shower head was off Center. HVAC did not properly cool the... More 

Helpful?
Thank Todd R
Rebecca R, Manager at Fairfield Inn & Suites Winston-Salem Hanes Mall, responded to this review

Dear Todd, Thank you for taking the time to review your recent stay with us. We apologize that your stay fell below your expectations for the Marriott brand. We apologize for the housekeeping oversight and will have our maintenance team service your HVAC unit. We hope you will reconsider staying with us again the next time you visit our area.... More 

Houston, Texas
Level Contributor
137 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed September 27, 2016 via mobile

I stayed here on business and paid about $65 per night (I wouldn't pay more). I picked this hotel since it was near the location of my conference. Next time, I will opt to stay downtown. Pros: - Free breakfast (typical eggs, sausage, oatmeal, etc.) nothing special - Location - less than 10 minute drive to grocery store, restaurants (outback... More 

Helpful?
Thank aethomso
Rebecca R, Manager at Fairfield Inn & Suites Winston-Salem Hanes Mall, responded to this review

Thank you for taking the time to review your recent stay with us. We are happy that you enjoyed our convenient location, free breakfast and friendly staff. We apologize that you did not find your bed to be to your liking as our mattresses were replaced during our renovation over the past year. Marriott tries to select a mattress that... More 

Virginia Beach, Virginia
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 21, 2016

The renovation is fantastic..all updated nice and fresh looking. A few new faces and everyone very pleasant to work with. Very convenient to all the close places you need to see while in Winston Salem. Looking forward to our next trip to stay here one more time !

Helpful?
Thank John D
Rebecca R, Manager at Fairfield Inn & Suites Winston-Salem Hanes Mall, responded to this review

Thank you John for the five star rating of our hotel! We love that you enjoyed our renovations as much as we do. We are happy to hear that we were in the perfect location, and that you are excited to stay with us the next time you visit Winston-Salem. We hope to see you again soon! Sincerely, Rebecca Ramey... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
The Fairfield Inn & Suites Winston-Salem Hanes Mall hotel is located off I-40 at Hanes Mall, just 5 miles from downtown Winston-Salem. Our Winston-Salem hotel offers spacious rooms with luxurious bedding and complimentary Wi-Fi. After working out in our fitness center, or swimming in our indoor pool, enjoy a complimentary hot breakfast with fresh hot coffee. Other hotel amenities include a business center, and free wireless internet throughout hotel. ... more   less 

Additional Information about Fairfield Inn & Suites Winston-Salem Hanes Mall

Address: 1680 Westbrook Plaza Drive, Winston Salem, NC 27103
Location: United States > North Carolina > Winston Salem
Price Range: $93 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Winston-Salem Hanes Mall 2.5*
Number of rooms: 130
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Priceline, Travelocity and Odigeo so you can book your Fairfield Inn & Suites Winston-Salem Hanes Mall reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Fairfield Inn Winston-Salem Hanes Mall Hotel Winston Salem
Fairfield Winston Salem
Winston Salem Fairfield Inn
Hotel Style:
#6 Family Hotel in Winston Salem
#6 Romantic Hotel in Winston Salem
#6 Business Hotel in Winston Salem
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Questions & Answers

Questions? Get answers from Fairfield Inn & Suites Winston-Salem Hanes Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Red Lobster and Walgreens within walking distance!”
 of 5 bubbles 588jaymem, 3 weeks ago | Read review
“I always like the main floor...”
 of 5 bubbles jdscitr, Apr 25, 2016 | Read review
“try to stay away from the main road which is on the opposite side from where you enter.”
 of 5 bubbles 156leighs, Apr 5, 2016 | Read review
“Ask for a room away from the freeway.”
 of 5 bubbles RandyL327, Feb 4, 2016 | Read review
“Fifth floor is our favorite.”
 of 5 bubbles jan4jesus, Jan 23, 2016 | Read review
5 of 5
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