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SpringHill Suites Winston-Salem Hanes Mall

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SpringHill Suites Winston-Salem Hanes Mall
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147 Reviews from our TripAdvisor Community

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Showing 147: English reviews
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We would stay here again. It was nice having the extra room in a suite for such a reasonable price. Everything was clean and the staff was friendly. The pool was quite small and the complimentary breakfast was average.

Helpful?
Thank Pauline C
jc2768nc, General Manager at SpringHill Suites Winston-Salem Hanes Mall, responded to this review

Dear Pauline- I want to thank you on behalf of the Springhill Suites team. We greatly appreciate you taking the time to review our property. Hopefully we will see you the next time your in the Winston Salem , NC area. Hope you have a great weekend. Sincerely- Rachel Klein General Manager More 

Troy, Ohio
Level Contributor
197 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spring Hill Suites is conveniently located near restaurants and shopping. The rooms were clean and the breakfast was satisfactory. The staff was very cooperative and arranged for us to have adjoining rooms with our daughter and family. There is ample parking and the motel was easy to find using our GPS. We did have very noisy occupants right above our... More 

Helpful?
Thank jnbxu
jc2768nc, General Manager at SpringHill Suites Winston-Salem Hanes Mall, responded to this review

Thank you for taking the time to review our property here at The Springhill Suites. We are delighted to hear you enjoyed your stay and had a memorable experience. We hope the next time your in the Winston Salem area you will not hesitate to return to stay. hope you have a great day ahead and during the Summer months.... More 

Henderson, Nevada
Level Contributor
113 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I selected it because the hotel was convenient to my client meeting. When I got there I was amazed at the large number of food choices in the immediate area. Anything from fast food to casual dining. It is also right at Hanes Mall if you have the time to shop. The hotel is fairly new, clean and being well... More 

Helpful?
Thank Love2Travel_NE
jc2768nc, General Manager at SpringHill Suites Winston-Salem Hanes Mall, responded to this review

Love2Travel_NE Thank you for taking the time to review our property here at The Springhill Suites by Marriott. WE are delighted to hear you enjoyed your stay with us. Hope to see you next time your in the area. Thank you- Rachel Klein General Manager More 

Charlotte, North Carolina
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

This hotel exceeded my standards tremendously. The lobby was very clean, there was a little lounge area outside of the bistro. Matt was in charge of check-in and he was very polite and efficient, probably my fastest check-in ever. My room was very clean, spacious and simple. I like the brightness of the room and the separation of the bedding... More 

Helpful?
Thank Layoverlife86
jc2768nc, General Manager at SpringHill Suites Winston-Salem Hanes Mall, responded to this review

Thank you for sharing your experience at the SpringHill Suites Winston-Salem Hanes Mall through the Guest Satisfaction Survey. As a valued guest an member we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations More 

Virginia
Level Contributor
34 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed July 20, 2016

This was my first time staying at a SpringHill and I'm very impressed. I was in town for a sports tournament and I loved my room. It's a little more than I normally spend on a hotel room but now I'm hooked and it's definitely worth it! The room was very spacious, breakfast was great, the lobby was very nice.... More 

Helpful?
Thank CJ80Virginia
jc2768nc, General Manager at SpringHill Suites Winston-Salem Hanes Mall, responded to this review

Thank you for sharing your experience at the SpringHill Suites Winston-Salem Hanes Mall through the Guest Satisfaction Survey. As a valued guest an member we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations More 

Boston, Massachusetts
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 30, 2016 via mobile

I stayed here for a few weekdays with my daughter. The staff was great- answered questions without complication and attentive. The breakfast includes eggs, ham, fruit, cereals & baked items and was fresh. Everything was very clean and the single room was nicely laid out. The pool is small, but we enjoyed it. The exercise room is clean and meets... More 

Helpful?
Thank jaapots
jc2768nc, General Manager at SpringHill Suites Winston-Salem Hanes Mall, responded to this review

Thank you so much for taking the time to review our property here at The Springhill Suites in Winston- Salem. We are delighted to hear you enjoyed your stay. Hopefully we will see you again your next round to Winston- Salem. Sincerely- Rachel Klein General Manager More 

Des Plaines, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 15, 2016 via mobile

Stayed at this hotel twice in a week on the way to and from a beach trip. Nice and clean, staff was friendly. Easy walking distance to a few decent restaurants. Pool was small and no frills, but very clean and nice for a dip after a long drive. The free breakfast was basic but good- make your own waffle,... More 

Helpful?
1 Thank Kelly M
jc2768nc, General Manager at SpringHill Suites Winston-Salem Hanes Mall, responded to this review

Thank you so much for such a kind review of our property here at The Springhill Suites in Winston- Salem NC We are happy to hear you enjoyed your stay. Hope to see you soon. Sincerely- Rachel Klein General Manager More 

Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 15, 2016

My family flew on for the weekend to attend a graduation. The area was perfect, lots of shopping and restaurants. Hotel was clean, the staff was very nice. The bed was so comfortable. Free breakfast was awesome. In door pool was very a plus.

Helpful?
Thank Junkman3
jc2768nc, General Manager at SpringHill Suites Winston-Salem Hanes Mall, responded to this review

Thank you so much for taking the time to review our property here at The Springhill Suites in Winston- Salem NC. We are delighted to hear you enjoyed your stay with us. We aim to please all our guests and make them feel as welcome as possible. We do hope to see you on your next trip out to Winston... More 

Winston Salem, North Carolina
Level Contributor
46 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 11, 2016

Spent a night here on Memorial Day weekend. It was clean. The staff could be a little more friendly and helpful especially the Kitchen staff. Free Breakfast to boot adds value to your stay. Location of this Facility is close to major shopping and access to the Interstate.

Helpful?
Thank Ozi A
jc2768nc, General Manager at SpringHill Suites Winston-Salem Hanes Mall, responded to this review

Thank you for your review. We will work on the areas that you noticed need improvement. Thank you again Rachel Klein More 

Irmo, South Carolina
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 3, 2016 via mobile

We had reservations and checked in late. No cart so we had carry our luggage to the room. We got a Handicapped room that had hairs on the bed. No apologies from the front desk Roxanne only a "I will let management know in the morning." We travel a lot and this is the worst property we have stayed in... More 

Helpful?
Thank FrequentTraveler1154
jc2768nc, General Manager at SpringHill Suites Winston-Salem Hanes Mall, responded to this review

Dear Frequent Traveler- I sincerely apologize that your stay wasn't a pleasurable one. I will be speaking with the attendant who handled your complaint and investigate this matter accordingly. If you can please contact me at the hotel to further discuss this situation. I am sorry on behalf of The Springhill Suites as this is not how we operate. I... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service

Additional Information about SpringHill Suites Winston-Salem Hanes Mall

Address: 1015 Marriot Crossing Way, Winston Salem, NC 27103-5545 (Formerly SpringHill Suites Winston-Salem)
Location: United States > North Carolina > Winston Salem
Price Range: $109 - $172 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Winston-Salem Hanes Mall 3*
Number of rooms: 95
Reservation Options:
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Also Known As:
Springhill Suites Winston-Salem Hotel Winston Salem
Hotel Style:
#1 Green Hotel in Winston Salem
#10 Family Hotel in Winston Salem
#11 Romantic Hotel in Winston Salem
#15 Business Hotel in Winston Salem
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