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Winston Salem Hotel & Spa

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Winston Salem Hotel & Spa
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237 Reviews from our TripAdvisor Community

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Showing 235: English reviews
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Reviewed yesterday NEW

My student organization at Wake Forest hosted our end of the year formal at the WS Hotel & Spa. The facilities were great, the staff was charming, and the hospitality was excellent. The event was run so smoothly and we had such a great time.

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Thank Cameron M
Reviewed yesterday NEWvia mobile

They bumped us out of our jacuzzi room, because they had over booked themselves. Gail, mgr of some sort, told us it was because the other person was staying longer and paying more, even though we booked our room first! Ruined our anniversary weekend! Horrible customer service! Wifi is limited at best! Lots of construction going on everywhere. Our room...

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Thank Tracey H
Reviewed 1 week ago

This place is undergoing what appears to be a major renovation but our stay couldn't have been better. The front desk staff was warm and welcoming. They helped with information on the local area. The room was clean and everything was in place. Had a peaceful night and enjoyed a lovely breakfast the next morning. Excited to see what the...

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Thank Scott R
jonnyrh, Manager at Winston Salem Hotel & Spa, responded to this review

Thank you so much for your sharing your feedback with us. Our hotel is minutes away from I40 and central to many attractions, shopping and dining. We are excited to see our guests enjoying the improvements we have made. We are 25% complete is the renovation of our 193 rooms, hallway, lobby and catering area. We are glad to know...

Rural Hall NC
Reviewed 2 weeks ago via mobile

Hotel is greatly improved. Under renovation to become a Best Western Plus so say the front desk offered me to see a showroom. I can't wait to visit again in fall when all is done. Long time coming . Day spa is open 7 Days a week . Lounge is now open with a restaurant

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Thank Diquelo
jonnyrh, General Manager at Winston Salem Hotel & Spa, responded to this review

Thank you for taking the time to let others know about your recent visit to the Winston Salem Hotel. We are happy to hear that you enjoyed your stay and greatly appreciate you looking forward to staying again. We have been renovating the hotel in sections and currently are 25% complete. This renovation plan has been comprised of internal and...

Winston Salem, North Carolina
Reviewed 3 weeks ago

My daughter had her Sweet 16 birthday party there this past weekend, and it was absolutely awesome! I had some minor issues that could have easily turned into major issues, but the manager Fitzroy and Quentin were VERY professional and adament about correcting the issue, and they both handled the problem, with no questions asked, and they never made me...

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Thank jrosecar2017
jonnyrh, General Manager at Winston Salem Hotel & Spa, responded to this review

Thank you so much for sharing your experience at the Winston Salem Hotel & Spa for your daughter's Sweet 16! It was an honor to be such an integral part of a momentous occasion. We apologize for any issues that you encountered during the evening, but happy to hear that they were tended to and resolved by our amazing staff...

Evergreen
Reviewed 4 weeks ago

I selected this hotel due to the convenience of the location, it was extremely close to the Lawrence-Joel arena. Within walking distance, for a concert I was attending. Several eating places, and nice areas are also located near by however I was not impressed at all with the hotel. The staff was amazing, fast check-in. The hotel looks nice, all...

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Thank NicoleG0220
jonnyrh, General Manager at Winston Salem Hotel & Spa, responded to this review

Thank you for taking the time to let others know about your recent visit to the Winston Salem Hotel. We are sorry that our hotel did not meet your expectations during your stay. We are recent new owners of the hotel. In keeping with our high standards, we have been renovating the hotel in sections so as to not disturb...

A TripAdvisor Member
1 review
1 helpful vote
Reviewed March 4, 2017 via mobile

The bed was comfortable, the hotel is convenient to wake forest which is nice. You can see the progress that the hotel is making to clean it up and to make it nicer, the staff is friendly and helpful. The bad, they turned the water off on us at 10:15 to work on it. A sign informing guest about this...

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1Thank A TripAdvisor Member
jonnyrh, General Manager at Winston Salem Hotel & Spa, responded to this review

Thank you so much for your feedback. Our hotel is minutes away from I40 and central to many attractions, shopping and dining. We are excited to see our guests enjoying the improvements we have made and we will definitely make it a priority to keep on top of these details that you have made us aware of. We are glad...

Reviewed February 14, 2017

Our stay here was a pleasure. The rooms are inexpensive, and the hotel itself is more than adequate, quality of rooms as well as the continental breakfast, spa, and other amenities. What stayed with us was the friendliness and helpfulness of the staff. Fitzroy and the other mangers especially were knowledgeable of the area, and were helpful with the few...

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Thank Joshua W
jonnyrh, General Manager at Winston Salem Hotel & Spa, responded to this review

Thank you so much for your wonderful rating of the Winston Salem Hotel and Spa. We are very excited about the work we are doing to make our hotel an amazing oasis for our guests. Thank you for your patience with the current construction situation. We are pleased to hear that it did not disturb you while you stayed with...

Reviewed December 11, 2016 via mobile

My stay was GREAT! Room was very clean, staff was helpful and friendly, the bed was very comfortable. I have also been to events that have been hosted here. These were all awesome experiences. Enjoyed it and with be staying again

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Thank cdawk
jonnyrh, General Manager at Winston Salem Hotel & Spa, responded to this review

Thank you so much for your great review of the Winston Salem Hotel and Spa! We are thrilled to know that you have been to events here at our hotel and also chose to stay for a personal visit. Our staff works endlessly to assure that the rooms are to our guests liking and that they do everything with a...

Reviewed December 5, 2016 via mobile

No problems, room was clean. Check in was easy. Easy to tell it is an older building. Breakfast was apples, toast, bagels, waffles, yogurt, muffins, eggs, bacon eggs, cereal, coffee, tea. I was hoping for sausage gravy and biscuits. I also saw the guy who was hustling news papers in the median come and get 3 or 4 cups of...

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Helpful?
Thank Jeffrey B
Fitzroy G, General Manager at Winston Salem Hotel & Spa, responded to this review

Dear Jeffrey B We really appreciate your feedback on your recent stay to our hotel, we are getting ready to undergo a overall renovations of all guest rooms, public space and also meeting room spaces. With this renovation we will be flying a well know brand flag and I welcome you on your next visit to have you look at...

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Relax and leave the details to us at Winston Salem Hotel & Spa, minutes from Interstate 40 and walking distance from Wake Forest University, the Lawrence Joel Veterans Memorial Coliseum Complex, the Dixie Classic Fairgrounds, Ernie Shore Field, shopping and dining. Our lovely boutique-style Inn is pet-friendly and close to cultural attractions such as the Reynolda House Museum of American Art, as well as hiking, fishing and local wineries. The Winston Salem Hotel & Spa features a refreshing day spa and onsite restaurant and lounge as well as free Wi-Fi Internet throughout the hotel and free continental breakfast. Our spacious guest rooms include Microwave, Mini Refrigerator, Coffee Maker, Hairdryer, 32 inch flat panel TV, and free high-speed Wi-Fi. Soak up the sun in the outdoor pool and work out in the fitness center. ... more   less 

Additional Information about Winston Salem Hotel & Spa

Address: 3050 University Pkwy, Winston Salem, NC 27105-4230 (Formerly Ramada Plaza Winston Salem North)
Location: United States > North Carolina > Winston Salem
Price Range: $67 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Winston Salem Hotel & Spa 2.5*
Number of rooms: 194
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Also Known As:
Sundance Plaza Hotel And Suites
Sundance Plaza Hotel Winston Salem
Clarion Winston Salem
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Questions & Answers

Here's what travelers have asked, with answers from Winston Salem Hotel & Spa staff and other travelers.
5 questions
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Albemarle, North Carolina, United States
over a year ago
Albemarle, North Carolina, United States
over a year ago

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Questions? Get answers from Winston Salem Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Probably top floor. But then the elevator is older and not many can fit in it.”
Snapko6, Nov 20, 2016 | Read review
“Higher floors are always our request.”
PadamsGM, Oct 3, 2016 | Read review
“Quiet rooms and lots of parking”
dswarren1012, Aug 4, 2016 | Read review
“rooms on the south side are quieter”
terric0ggins, Jun 27, 2016 | Read review
“Ask a room far away from the entrance.”
MapiC598, Apr 17, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question