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Winston Salem Hotel & Spa

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Traveler (27)
Room & Suite (26)
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Overview
  • Excellent32%
  • Very good18%
  • Average14%
  • Poor18%
  • Terrible18%
Travelers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
2 Star Hotel
All hotel details
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Rooms
Jun 10Jun 11
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (264)
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Traveler rating
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All reviewscontinental breakfastfront desk staffan older hotelwafflesthe entire stafffitzroystadiumreunionwswinston
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1 - 5 of 261 reviews
Reviewed 4 days ago via mobile

Perfect hotel for Wake Forest Graduation. A year ago I booked this hotel for my sons graduation even though the reviews were not good and they were under construction. I was hopeful that all would improve by 5/19 and it did. The lobby is complete...More

Thank Joan P
Reviewed 3 weeks ago via mobile

Under a big renovation. No one told me this when I made my reservation. We had to be moved to a different room and still problems with the 2nd room. The next day at check out we were told we would get a discount because...More

Thank 27811lois
Response from jonnyrh, General Manager at Winston Salem Hotel & SpaResponded 2 weeks ago

Dear 2781lois Thank you for your comments on your recent stay at the Winston Hotel and Spa. My team and I dropped the ball in regard to your experience. I would like to speak with you personally to see how best we can remedy this...More

Reviewed 4 weeks ago via mobile

This hotel is being renovated room by room as it transits into the Best Western Brand. Our room was renovated. Clean, new and bright, as was our friends staying next door. We were greeted by wonderful staff. Theressa checked us in and Chantel learnt as...More

Thank runningdevendra
Response from jonnyrh, General Manager at Winston Salem Hotel & SpaResponded 4 weeks ago

Thank you for your excellent review of the Winston Salem Hotel and Spa. We are thrilled to see how much you enjoyed your stay with us. We have been undergoing extensive renovations so that we may put our best foot forward and deliver an excellent...More

Reviewed April 15, 2018

It's difficult to evaluate this place as there's a massive renovation ongoing. I checked in and got to the room only to discover that the lock was missing (in other words, you didn't need a key to enter). There was a microwave on the floor...More

1  Thank Lawrence G
Reviewed March 30, 2018 via mobile

To say it is under construction is a serious understatement. It is going through a complete gut. Our room was missing the bedspreads and some small construction details. Seems like it will be very nice once they finish but right now it is a serious...More

Thank wldtraveler2
Response from jonnyrh, General Manager at Winston Salem Hotel & SpaResponded April 4, 2018

Thank you for your feedback of the Winston Salem Hotel and SPa. We welcome all feedback, even when it isn't so stellar. Our guest are our most important commodity and this is the reason why we want to apologize for not meeting your expectation on...More

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About
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Free Parking
Spa
Breakfast included
Room Service
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Business Center with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Banquet Room
Conference Facilities
Shuttle Bus Service
Room Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Spa
Restaurant
Hot Tub
Outdoor pool
Details
Price range
$82 - $178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Winston Salem
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Details
Price range
$82 - $178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Spa Hotel in Winston Salem
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
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Traveler (27)
Room & Suite (26)
Questions & Answers
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Melanie O
June 18, 2017|
AnswerShow all 2 answers
Response from Diquelo | Reviewed this property |
I think check in is at 3 and check-out either 11 or 12. I don't think they r finished with renovation front desk stated later in year
0
Votes
lynndall81
December 8, 2016|
AnswerShow all 3 answers
Response from Fitzroy G | Property representative |
As most of our previous guest have already gone ahead and answer your question, you don't have to have your confirmation number present at check in, our well trained staff will be more than happy to accommodate you once... More
0
Votes
RaleighBanner
May 21, 2015|
Answer
Response from punroy |
Good Afternoon RaleighBanner First let me apologize for such a response from a member of our team and if you can provide the day and time this incident occur the correct measures will be taken to ensure that such behavior... More
0
Votes
Room Tips
"Close to stores"
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"4th floor was cozy feeling"
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"Third floor rooms have been remodelled."
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"Request one of the newly renovated rooms - they are really nice!"
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