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Winston Salem Hotel & Spa

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Winston Salem Hotel & Spa
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227 Reviews from our TripAdvisor Community

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Showing 225: English reviews
White Plains, Maryland
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 2 weeks ago

This was only an overnight stay. We were met with our room door already propped open. When we tried to push the door open the refrigerator was behind the door and leaning forward with its door wide open. There was a soaked towel at the bottom left there. My guess is they were defrosting and just forgot about it. We... More 

Helpful?
Thank Snapko6
Fitzroy G, General Manager at Winston Salem Hotel & Spa, responded to this review

Dear Snapko6 First let me apologies for not exceeding your expectation on your recent visit to The Winston Salem Hotel. We value you as a guest and we will be using your posting as a training tool to ensure that a mistake of this magnitude does not reoccur. Please give me a call at 336-723-2911 ext 130 or email me... More 

Metro Atlanta Area
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 3 weeks ago

I have stayed here a few times,but I was not satisfied with my stay this time. The Hotel staff always make the stay pleasant and I appreciate that. The beds are always comfy. For this stay, the bathroom was not as clean as it could have been. They were sold out that weekend, but that's no excuse for not cleaning... More 

Helpful?
Thank TiredMom97
Fitzroy G, General Manager at Winston Salem Hotel & Spa, responded to this review

Dear TiredMom97 First let me apologies for not exceeding your expectation on your recent visit, our goal at the The Winston Salem Hotel & Spa is to ensure that all of our guest have a memorable stay each time they visit with us. I will be passing your comments to the staff this morning to ensure that we are consistent... More 

Boone, North Carolina
Level Contributor
12 reviews
Reviewed 4 weeks ago

My husband and I stayed here for the first time. Though the building is old and needs some new carpet, the beds and pillows were comfortable. The walls seemed to be thicker than some cookie-cutter hotels as we did not hear much external noise at all. It is a little off the beaten path, but worth a little effort. When... More 

Helpful?
Thank ctcp2016
Fitzroy G, General Manager at Winston Salem Hotel & Spa, responded to this review

Dear ctcp2016 We want to let you know how appreciative we are you took time to let others know about your recent stay at The Winston Salem Hotel. We hope that on your next visit you will have a chance to experience the new Spa which has been receiving tremendous reviews. My team and myself take a lot of pride... More 

Philadelphia, Pennsylvania
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

The place is old but kept up well. They are upgrading and this will be a plus. I would stay here again. The staff is very nice. My mother inlaw was rushed to hospital and i needed an extra night and she let me stay at my discounted rate. The best

Helpful?
Thank 924elkridge
Fitzroy G, General Manager at Winston Salem Hotel & Spa, responded to this review

Dear 924elkridge We want to thank you and your wife for keeping your promise on completing your positive feed back from your recent stay at The Winston Salem Hotel & Spa. We hope your mother-in law is doing much better and we will see you and your family again under better circumstances. I will definitely pass on your kind words... More 

Daniel Island, South Carolina
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 25, 2016

We booked this hotel last minute for a trip to see UNCSA. To say that it's out-of-date is an understatement. The entrance way was dirty, tile was worn and not clean. The room numbers were old and half had missing oddly shaped twig-like forms. Having been a Wake Forest grad many moons ago, I was at first intriged with some... More 

Helpful?
Thank DebinMillValley
Fitzroy G, General Manager at Winston Salem Hotel & Spa, responded to this review

Dear DebinMillValley Thank you for taking the time to let others know about your recent visit to the Winston Salem Hotel soon to be converted to a Best Western Plus property, with this conversion we will be doing a internal and external renovations of all 193 guest rooms, hallway carpets and revamping the lobby with a upscale restaurant service and... More 

Greensboro, North Carolina
1 review
Reviewed October 3, 2016

My family recently stayed with W-Salem hotel & Spa and had a wonderful stay. Their room was clean, and the service was excellent. Staff was so friendly and so willing to help with directions. I would definately recommend this hotel for anyone visiting W-S. We will be having a reunion next year and this will certainly be our "hotel of... More 

Helpful?
Thank PadamsGM
Fitzroy G, General Manager at Winston Salem Hotel & Spa, responded to this review

Dear PadamsGM It was our pleasure hosting you and your family on your recent visit to our area, I hope you had a chance to sample our new and improved hot breakfast buffet and simultaneously enjoy the new state of the art complimentary wire-less internet system which was recently installed. We hope you and your family will join us again... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 22, 2016 via mobile

If you've seen The Shining, then you have an idea of what this place reminds me of. The kind of place where you don't put your shoes or luggage on the floor. I swear I walked right in to 1973. Absolutely filthy!!!

Helpful?
1 Thank Naturally C
Fitzroy G, General Manager at Winston Salem Hotel & Spa, responded to this review

Dear Naturally C First I want to apologies for not meeting your expectation on your recent visit to the Winston Salem Hotel, we are still a work in progress and I am personally welcoming you once we complete our full renovations. Again accept my apology and we look forward to your return to the Winston Salem area. Fitzroy More 

Virginia Beach, Virginia
Level Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed August 17, 2016 via mobile

I come to Winston-Salem a lot and have stayed in several different hotels. This is absolutely the best value. My room was super clean and comfortable, and there is a good complimentary breakfast that includes hot items like eggs, waffles, etc. The staff is very friendly and helpful. It is right down the street from Wake Forest University, so if... More 

Helpful?
1 Thank Susan V
Fitzroy G, General Manager at Winston Salem Hotel & Spa, responded to this review

Dear Susan V Thank you so much for staying with us on your recent visit to The Winston Salem area, we are delighted that you enjoy your stay and we could meet your needs. As we discussed brifely we will be undergoing renovations with all rooms and public space and we look forward to your continual support F.Grizzle General Manager More 

Rural Hall NC
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 9, 2016

Visited here before but am starting to see some changes for the better. At least i can see the hotel from the road now that the bushes have been cut. The front desk gentleman states the hotel is under new ownership and a renovation is forthcoming. I cant wait to visit Wake Forest Again and stay there in the next... More 

Helpful?
1 Thank Diquelo
Fitzroy G, General Manager at Winston Salem Hotel & Spa, responded to this review

Dear Diquelo We are very excited at what is going on at Winston Salem Hotel and more to what is coming. I am apart of a management team that is very passionate about our hotels and we have very high standards that we are implementing not only to our staff but for all guest to come and make our hotel... More 

Zebulon, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 4, 2016

Upon arrival we were greeted by the most courteous, resourceful, and quick lady. Since we had a party of six, her first question was do we want adjoining rooms. She gave excellent recommendations on restaurants and travel information. Our rooms were very clean as were the lobby and hallways. We had all the amenities from towels, lotions, shampoo and conditioners... More 

Helpful?
2 Thank dswarren1012
Fitzroy G, General Manager at Winston Salem Hotel & Spa, responded to this review

Dear Dswarren1012 Thank you so much for taking time to write about your previous experience with The Winston Salem Hotel, my staff and I take great pride in our hotel and we appreciate you taking time to notice our hard work. An intensive renovation of the entire complex will be starting soon and we hope that you will join us... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Relax and leave the details to us at Winston Salem Hotel & Spa, minutes from Interstate 40 and walking distance from Wake Forest University, the Lawrence Joel Veterans Memorial Coliseum Complex, the Dixie Classic Fairgrounds, Ernie Shore Field, shopping and dining. Our lovely boutique-style Inn is pet-friendly and close to cultural attractions such as the Reynolda House Museum of American Art, as well as hiking, fishing and local wineries. The Winston Salem Hotel & Spa features a refreshing day spa and onsite restaurant and lounge as well as free Wi-Fi Internet throughout the hotel and free continental breakfast. Our spacious guest rooms include Microwave, Mini Refrigerator, Coffee Maker, Hairdryer, 32 inch flat panel TV, and free high-speed Wi-Fi. Soak up the sun in the outdoor pool and work out in the fitness center. ... more   less 

Additional Information about Winston Salem Hotel & Spa

Address: 3050 University Parkway, Winston Salem, NC 27105 (Formerly Ramada Plaza Winston Salem North)
Location: United States > North Carolina > Winston Salem
Price Range: $72 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Winston Salem Hotel & Spa 2.5*
Number of rooms: 194
Reservation Options:
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Also Known As:
Sundance Plaza Hotel And Suites
Sundance Plaza Hotel Winston Salem
Clarion Winston Salem
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Questions & Answers

Here's what travelers have asked, with answers from Winston Salem Hotel & Spa staff and other travelers.
4 questions
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See all questions (4)

Questions? Get answers from Winston Salem Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Probably top floor. But then the elevator is older and not many can fit in it.”
 of 5 bubbles Snapko6, 2 weeks ago | Read review
“Higher floors are always our request.”
 of 5 bubbles PadamsGM, Oct 3, 2016 | Read review
“Quiet rooms and lots of parking”
 of 5 bubbles dswarren1012, Aug 4, 2016 | Read review
“rooms on the south side are quieter”
 of 5 bubbles terric0ggins, Jun 27, 2016 | Read review
“Ask a room far away from the entrance.”
 of 5 bubbles MapiC598, Apr 17, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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