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Hilton Garden Inn Winston Salem

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Hilton Garden Inn Winston Salem
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403 Reviews from our TripAdvisor Community

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Showing 398: English reviews
Chicago, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

on Friday 9/9/16, my wife and I had dinner at the hotel. Our server was excellent. She should be complimented! The food was also prepared very well. In all, we both enjoyed our time at your establishment.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank C9379KWpatrickr
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

Thank you for having dinner with us here at the Hilton Garden Inn Winston Salem. We are glad you enjoyed it. Thank you for your review and please come back. More 

Norfolk, Virginia
1 review
5 of 5 stars Reviewed 1 week ago

The staff was extremely courteous and helpful. I received a quiet clean room and it was very modern and clean. I had dinner and breakfast at the hotel and the restaurant staff was also very friendly. Had a delightful experience and would recommend to anyone in need of a quiet nights rest.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank B1776VUrichardj
Level Contributor
62 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Stopped over night while traveling. Checked in late. The hotel seemed pleasant enough but when we got to the room there was an overpowering smell of urine coming from the bathroom. I was too tired to complain and didn't see any visible evidence. Worst part was in the morning when the cleaning crew kept knocking on the door and woke... More 

Helpful?
Thank SusieQ5753
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Definitely met our expectations for a Hilton Garden Inn. Clean and courteous. We just stopped over for a night while traveling but it was convenient and nice. The pool wasn't overly warm like most hotel pools and my son enjoyed his time in it. As someone else mentioned the hot tub is EXTREMELY loud. Someone turned it on while we... More 

Helpful?
Thank TaraWVU
Rochester, New York
Level Contributor
86 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We drove through this area to avoid bad weather. It is in a great location. There is a close Walmart, shopping centers, and many restaurants. Not to mention a Starbucks down the road The service was good. The rooms are pretty average, clean, but nothing special.The pool was not very clean and the hot tub was extremely loud- it was... More 

Helpful?
Thank Julie D
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

I'm so sorry for your poor experience this week at our hotel. Please be assured I will be discussing your comments with our management team to work on immediate improvements. We take pride in providing the best in lodging and service so our lapses during your stay are being taken very seriously. More 

Richmond, Virginia
Level Contributor
151 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We were only there one night but it was a very nice stay. It's quite and compfy. The staff was welcoming and the location is great - right at the intersection of I40 and 421. I would definitely stay there again!

Helpful?
Thank Euell
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

We hope you two will get to return again and be able to stay and enjoy our area. Thank you for your good review. We are glad you had a good night here with us. More 

Dunkirk, Maryland
1 review
5 of 5 stars Reviewed 3 weeks ago

The area was nice the hotel was more than expected it was clean and inviting. We will definitely stay again when we visit the area as the price and the breakfast exceeded our expectations. We recommend this place to anyone passing through.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank 360happytravelers
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

We are glad to have provided you with such a good stay here at the Hilton Garden Inn Winston Salem and look forward to seeing you two again. Thank you for such a good review. More 

Ottawa, Canada
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The room and facilities in general were nice and clean. The staff was attentive and I had a great experience overall. There are several restaurants in the plaza where the hotel is and a lot more within a short drive as well. A Target across the street is a nice stop for snacks and drinks for the room as well.... More 

Helpful?
Thank gideonit
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

We are glad to have met your expectations and that you enjoyed staying here at the Hilton Garden Inn Winston Salem. Thank you for your good review and we hope to see you again then next time you have business in our area. More 

Winston Salem NC, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Very professional and helpful staff Clean big rooms with amenities (frig, microwave, kuerig, etc.) Nice big lobby, bar, restaurant area Good location, close to many restaurants and stores, as well as the highways

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank George Richard S
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

Thank you for taking the time to give our hotel such a good review. Please return the next time you are in our area. More 

Baltimore, Maryland
Level Contributor
75 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I stayed here once before and gave the hotel a nice review on this site. In light of my recent experience with Housekeeping, I need to revisit that recommendation. I placed the card on the bed requesting the Housekeeper to change the sheets. She did not do so. (I am a Diamond member, I spend many nights in hotels. I... More 

Helpful?
Thank Jason S
KanaHotelGroup, Manager at Hilton Garden Inn Winston Salem, responded to this review

We apologize that you were not satisfied with your guest room and that cleanliness was an issue. We're working with our staff to address your concerns and apologize. It's our goal to ensure guests are comfortable and taken care of and your feedback will certainly help us as we continue to improve. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Internet
Services
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Laundry Service

Additional Information about Hilton Garden Inn Winston Salem

Address: 1325 Creekshire Way, Winston Salem, NC 27103-3063
Location: United States > North Carolina > Winston Salem
Price Range: $121 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Winston Salem 3*
Number of rooms: 112
Reservation Options:
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Also Known As:
Hilton Garden Inn Winston Salem Hotel Winston Salem
Hotel Style:
#8 Family Hotel in Winston Salem
#9 Business Hotel in Winston Salem
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