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Winston-Salem Marriott

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373 Reviews from our TripAdvisor Community

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Showing 370: English reviews
Ahoskie, North Carolina
Reviewed 2 days ago NEW

There was plenty to do in the area and the hotel was set up well for good size groups. (We had around 60 people.) The room was nice, but it was tough to adjust the water temperature in the shower (may be time to upgrade the fixtures) and every hour or so, the toilet kept running.

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Helpful?
Thank Terry428
Bob F, Manager at Winston-Salem Marriott, responded to this review

Dear Valued Guest, Thank you for taking the time out of your schedule to provide us feedback through Trip Advisor. I appreciate your feedback regarding your experiences as it affords us a valuable opportunity to improve on our hotel operations. Please accept our sincere apology for the maintenance issues you had at our property. We have shared your feedback with...

Radford, Virginia
Reviewed 3 days ago NEW

Booked two rooms connected to be near children and travel. Agent at desk failed to mention one room was next to the elevator shaft, so we heard noise all day and night. Made it right at check out, but truly wasn't restful. We are mariott members gold so wanted to try this property. Nice area able to walk to great...

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Helpful?
Thank doctorsbj
Bob F, Manager at Winston-Salem Marriott, responded to this review

Dear Valued Guest, Thank you for taking the time out of your schedule to provide us feedback through Trip Advisor We truly appreciate your feedback but we are disappointed we did not WOW you during your visit. Please accept my sincere apology we missed the mark on key areas that are important to your travel. We would like to regain...

Herndon, Virginia, United States
Reviewed 2 weeks ago

My wife and I stayed at the Winston-Salem Marriott in June while attending a convention of Jehovah's Witnesses. The room was luxurious, and we enjoyed both a dinner in the restaurant and the breakfast buffet each morning of our stay. Each morning, we awoke refreshed and ready for the day's program.

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Helpful?
Thank CharlesGies
Reviewed November 5, 2016 via mobile

Beautiful place. Room was clean, beds soft and comfortable, hotel Centrally located within walking distance to many things. Complimentary coffee in the lobby. Only negative was the parking is a bit pricey.

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Helpful?
Thank NCSTREETDOC
Durants Neck, North Carolina
Reviewed October 22, 2016

This is a wonderful location in Winston-Salem. Just a block away from great restaurants and the night life. The hotel itself is very upscale. From the moment you drive in you are treated royally. The front desk staff were friendly and appeared to be happy that you were staying with them. The service staff you meet in the hallways are...

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Helpful?
Thank trflyer
Reviewed October 21, 2016 via mobile

This hotel is fine. Just what you expect. Nice bar. Water and coffee in the lobby. Comfortable beds. Good location. The only thing I would change are the toilets. They are the short ones. If you like Pokemon Go you can find a lot of pokestops in the area!

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Helpful?
Thank Sandra Y
Mt Laurel, NJ
Reviewed October 11, 2016

I had long stand reservations and even checked in on my Marriott App prior to arrival and after I arrived was told check in time was moved from 4 PM to 6 PM !!!!!!!. How do you change check in ??And how do you change check in with no notification. Why waste my time checking in on the Marriott App.

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Helpful?
Thank Fishon25
Bob F, Manager at Winston-Salem Marriott, responded to this review

Dear Valued Guest, Thank you for taking the time out of your schedule to provide us valuable feedback with us and the Trip Advisor Community. Please accept our sincere apology for not communicating to you our delayed check-in times we experienced at our hotel. You’re a valued customer; everything we do is aimed at providing you with an excellent hotel...

CT
Reviewed October 9, 2016

Musty, dingy, noisy equipment and hard to keep the room at a great temperature. The windows had a leak at some point so the condensation stain is a huge blob in the view. We have a kid at WFU and have stayed here twice and decided that even though we are Marriott platinum we will go elsewhere. We try to...

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Helpful?
Thank BrissleGirl66
Bob F, Manager at Winston-Salem Marriott, responded to this review

Dear Valued Guest, Thank you for taking the time out of your schedule to provide us feedback through Trip Advisor. I appreciate your feedback regarding your experiences as it affords us a valuable opportunity to improve on our services. Please accept our sincere apology for the negative experiences you had at our property. We have shared your feedback with the...

Morristown, New Jersey
Reviewed October 8, 2016

Since my daughter attends Wake Forest University in Winston-Salem I have stayed at this hotel before but it is showing it's age. Rooms and bathrooms are dated. The bathroom tub and sink drain extremely slowly, HVAC within the rooms give off a musty/mildew smell. The hallways and common areas show worn carpet, cracked tiles and give you a general sense...

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Helpful?
Thank L14M
Bob F, Manager at Winston-Salem Marriott, responded to this review

Dear Valued guest, Thank you for sharing your experience with us and the Trip Advisor Community. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. I appreciate your kind remarks about...

Atlanta, Georgia
Reviewed October 1, 2016

It is a well-kept property, decorated in typical Marriott style. The bed was comfortable. Staff were friendly and the ice cream I ordered from room service tasty and a larger serving than expected. I appreciate the free internet, something that seems to be more common at Marriott hotels recently. But speaking of electronics, 1 plug at the desk is not...

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Helpful?
Thank ColumbiaMDPercolate
Bob F, Manager at Winston-Salem Marriott, responded to this review

Dear Valued Guest, Thank you for taking the time out of your schedule to provide us feedback through Trip Advisor. I appreciate your feedback regarding your experiences as it affords us a valuable opportunity to improve on our services. Please accept our sincere apology for the temperature of your room and the limited amount of power plug’s you had experienced...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Winston-Salem, NC's only full service Marriott Hotel. Conveniently located downtown in the Twin City Quarter. Amenities include 14,000 square feet of flexible meeting space, our signature restaurant, Graze, concierge levels, room service, valet parking, business center, fitness center, glass enclosed indoor pool, in-house audio visual services department and more! ... more   less 

Additional Information about Winston-Salem Marriott

Address: 425 N Cherry St, Winston Salem, NC 27101-2896
Location: United States > North Carolina > Winston Salem
Price Range: $131 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Winston-Salem Marriott 3.5*
Number of rooms: 315
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, Marriott, Odigeo and Priceline so you can book your Winston-Salem Marriott reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Marriott Winston-Salem Hotel Winston Salem
Marriott Hotel Winston Salem
Winston Salem Marriott
Hotel Style:
#9 Family Hotel in Winston Salem
#9 Romantic Hotel in Winston Salem
#13 Business Hotel in Winston Salem
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Questions & Answers

Here's what travelers have asked, with answers from Winston-Salem Marriott staff and other travelers.
2 questions
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Questions? Get answers from Winston-Salem Marriott staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“not 1605 to avoid elevator shaft.”
 of 5 bubbles doctorsbj, 3 days ago | Read review
“All rooms are good rooms.”
 of 5 bubbles CharlesGies, 2 weeks ago | Read review
“Ask for an upper floor”
 of 5 bubbles trflyer, Oct 22, 2016 | Read review
“Pretty confident any room will be fine.”
 of 5 bubbles Horracks, Aug 27, 2016 | Read review
“request the higher floors”
 of 5 bubbles Pete1997, Jul 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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