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Holiday Inn Express Winston-Salem Downtown West

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Holiday Inn Express Winston-Salem Downtown West
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188 Reviews from our TripAdvisor Community

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Showing 183: English reviews
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Any time in stay at this location, the staff is always friendly and professional! Rooms very clean and neat. The general manager (James) is always helpful and great at his job. Thank you Holiday Inn Express Downtown West for always making my stay enjoyable!!

Helpful?
Thank Tosha W
Charlotte, North Carolina
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I normally do not take the time to write a review but, there was no way that I could keep my experience at this hotel to myself. Let me start off by saying there is no way that I will EVER make another reservation at this hotel. I made my reservation 6 months ago and I called a week ago... More 

Helpful?
3 Thank KMHUNTER27
Indian Springs, Alabama
Level Contributor
91 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

After long day driving it was nice to easily find hotel and relax. Enjoyed our stay. Older property but well maintained. Expect sprinkle using back door from ac's on upper floors. Room was handicap with appropriate bars to hold but toilet is not high - no problem as we carry a seat to use as my wife cannot get up... More 

Helpful?
Thank BobT66
Radford, Virginia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 1, 2016

We came for an appointment at Wake Forest, and I accidentally made the reservation for the wrong night. The staff was so friendly and courteous; they changed my reservation and didn't have to change the price! Our room was very comfortable and clean. I will definitely be staying here again!

Helpful?
1 Thank mcajanette
Denver, Colorado
Level Contributor
69 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed May 27, 2016 via mobile

In town for USAC bike races. Made our decision to stay here based on location. Found the property to be clean and in general a good bargain for the rate. The kindness and hospitality of the staff was a bonus. Would highly recommend this property for quality of service, convenient location and value.

Helpful?
1 Thank TIGRGR
1 review
5 of 5 stars Reviewed May 26, 2016

Facility was clean, convenient and rooms comfortable. Staff though was very professional and courteous. Most notably, front desk personnel - Melinda and Faith - were exceptional. They handled very busy weekend with a smile and made our LARGE gathering feel welcome and accommodated any special requests we had. They were the best!!!

Helpful?
Thank Tom R
Tampa, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 22, 2016

The room was spacious and clean and had amenities like a coffee maker and hairdryer. The free hot breakfast was very good. There was also free wifi and basic cable TV. The elevator in the rear is in serious need of work, though.

Helpful?
Thank JudyHoyer
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 22, 2016 via mobile

The rooms were clean, tubs are a little slippery , the trip and stay were good until we went to leave and the elevator was broken . This happens , but when someone that was staying there all week states that is was broken all week, and what is there is an elderly couple? Hope they took care of the... More 

Helpful?
2 Thank Maria F
IHGService, Guest Relations Manager at Holiday Inn Express Winston-Salem Downtown West, responded to this review

Dear Maria F, Thank you for your feedback regarding your stay at Holiday Inn Exp Winston Salem Downtown West, NC. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about cleanliness. However, we’re sorry we fell below your expectation regarding the elevator. We will address there concerns. We... More 

Asheville, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 16, 2016

People were friendly and helpful, facility and room were clean and well-appointed. Easy check-in. The room was comfortable. Quiet. Breakfast bar okay, not special but more than adequate. The accommodations were reasonably priced.

Helpful?
1 Thank jhugenschmidt
New Jersey
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 14, 2016

Nice people!!! When we first arrived Daisy at the front desk was delightful, informative, and a pleasure to work with. The rest of the staff that we dealt with was very friendly. The bathroom needs updating,. The bath tub was slippery even through it says it has a non slip surface we had to put a hand towel inside the... More 

Helpful?
1 Thank DanKar040414
IHGService, Guest Relations Manager at Holiday Inn Express Winston-Salem Downtown West, responded to this review

Dear DanKar040414, Thank you for posting a candid feedback from your recent stay with us. It is great to know that you were able to appreciate the level of service provided by our staff and the convenience of our location. However, I was concerned to see that you were not impressed with the condition of our room particularly the bathroom.... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
New downtown Winston - Salem hotel boasts excellent facilities Enjoy comfort at our new Holiday Inn Express Winston-Salem Downtown West near Wake Forest University. Our Winston - Salem accommodations will make you feel at home when you travel.Families looking for lodging in downtown Winston - Salem will enjoy staying at our hotel, located just off Business I-40. We offer close proximity to numerous Winston-Salem attractions, so you will always have something fun to do. Nearby sights and activities include shopping at the Hanes Mall, exploring historic Old Salem, SciWorks, the Reynolda House Museum of American Art and Bethabara Park. Business travelers will be impressed by the comfort of our Winston - Salem hotel. Situated downtown near the Benton Convention Center, we are convenient to large companies, including the BB&T headquarters, Krispy Kreme headquarters, Sara Lee, GMAC, Lawrence Joel Coliseum and both Wake Forest University Baptist and Forsyth Medical Centers. Salem Academy, Winston Salem State University and North Carolina School of the Arts are nearby. We offer a 24-hour business center with fax, print and copy services and free high-speed, wireless Internet access.While lodging in our downtown Winston - Salem hotel, enjoy amenities like the outdoor pool, a 24-hour fitness center and complimentary Express Start hot breakfast. Book your reservation now to take advantage of our great Winston - Salem hotel deals and rates. ... more   less 

Additional Information about Holiday Inn Express Winston-Salem Downtown West

Address: 110 Miller Street, Winston Salem, NC 27103
Location: United States > North Carolina > Winston Salem
Price Range: $120 - $163 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Winston-Salem Downtown West 2.5*
Number of rooms: 120
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Also Known As:
Holiday Inn Express Winston-Salem Downtown West Hotel Winston Salem
Holiday Inn Winston Salem
Winston Salem Holiday Inn
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