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Comfort Suites Winston Salem/ Hanes Mall

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Comfort Suites Winston Salem\/ Hanes Mall
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130 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites Winston Salem/ Hanes Mall
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Showing 129: English reviews
NORTH RICHLAND HILLS
Level Contributor
71 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed October 15, 2013

We stayed here two nights as part of a 20 day road trip. The rooms were large and clean. Their breakfast was also quite good and was refilled promptly The location was easy to find and close to downtown.

Helpful?
Thank Johnnyg127
MicrotelWS, General Manager at Comfort Suites Winston Salem/ Hanes Mall, responded to this review

We are glad to have been part of your trip and would love to see you two back on your next visit!! More 

St. Catharines, Canada
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed October 12, 2013

great hotel, very clean, great breakfast, comfortable rooms and beds. Very friendly staff key to room was waiting for me and very quick check in. The pool was closed for the season but looked great. Breakfast for free includes bacon, eggs, waffles, fruit, yogurt, toast, bagels, cereal, tea, coffee, juice and more.

Helpful?
Thank marksamtron
MicrotelWS, General Manager at Comfort Suites Winston Salem/ Hanes Mall, responded to this review

Since the pool was closed, I guess we will plan to see you back in the summer! Thanks for choosing the Comfort Suites Hanes Mall. More 

Raleigh, North Carolina
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed October 11, 2013

I was pleasantly surprised to have a whirl pool tub in my room, which was clean and comfortable. I've stayed here many times because it's close to my business, shopping, and restaurants. The only issues were 1) the manager happy hour was not at the time the front desk announced and 2) stick bugs attacked my room. When I called... More 

Helpful?
Thank colecathy
Maryviille, TN, United States
Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed September 22, 2013

The hotel was very clean and the beds were very comfortable. The hotel serves a free breakfast. There was biscuits and gravy, waffles, cereal, yogurt, boiled eggs and juices. I am not familiar with the area, but we were a few minutes from our destination. I would definitely stay there again.

Helpful?
Thank Jill C
comfortsuitesws, Director of Sales at Comfort Suites Winston Salem/ Hanes Mall, responded to this review

Thank you for your recent stay. We like to think we offer the full package. Clean accommodations, friendly staff, FREE hot breakfast, and a central location within minutes of everything Winston Salem has to offer. We look forward to seeing you again in the future. More 

Ames, IA
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 25, 2013

Stayed here with my wife and 2 sons for three nights. Checkin experience was very pleasant. Desk staff were professional and courteous and greeted us with free cookies and bottles of cold water which were very welcome on a hot day. Room was clean, quiet, and spacious. Keurig coffee makers in room were a nice touch. Having a microwave, small... More 

Helpful?
Thank Tim M
MicrotelWS, Director of Sales at Comfort Suites Winston Salem/ Hanes Mall, responded to this review

Thank you for your feedback. The hotel is in the process of implementing Keurig's in all guest rooms completion is anticipated within the next two weeks. It sounds like your room was a two room suite. Though all our rooms come standard with a microwave a mini refrigerator, our two room suites offer additional counter space and a sink. More 

Freehold, New Jersey
2 reviews
4 of 5 stars Reviewed August 1, 2013

We were visiting Wake Forest University and found this hotel nearby. Our suite was large and clean. Price was fantastic. The only thing unusual was that to get the hotel you have to drive thru the parking lot of the neighboring Microtel and Outback restaurant. Front desk service was friendly and accommodating. Recommended.

Helpful?
Thank Rich G
MicrotelWS, Director of Sales at Comfort Suites Winston Salem/ Hanes Mall, responded to this review

The hotel is located less than 6 miles to Wake Forest University and offers easy access to everything Winston Salem has to offer. More 

Topsail Island, North Carolina
Level Contributor
67 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 7, 2013

Stayed here for business and was able to book a jacuzzi suite for around $100 which was nice. My room was very clean and came equiped with a fridge and microwave. The king bed slept great and there was a nice flat screen in the room. Right next door was an outback steakhouse which was very conveinent. I will stay... More 

Helpful?
Thank TravisTompkins
MicrotelWS, Director of Sales at Comfort Suites Winston Salem/ Hanes Mall, responded to this review

As an all suites property, all of our rooms have a mini refrigerator and microwave. I am glad to hear you enjoyed our newly renovated room with the 32 inch flat screen television. Our team hopes to see you again soon. More 

Harrisburg, PA
Level Contributor
55 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed May 7, 2013

My husband and I stayed at this hotel for 3 nights while attending his Navy Reunion. It was centrally located to everywhere we needed to be. The staff was very helpful. The television went blank one day and a gentleman came in a few minutes - it was a minor thing - he took care of it. I enjoyed that... More 

Helpful?
Thank csisti11
MicrotelWS, Director of Sales at Comfort Suites Winston Salem/ Hanes Mall, responded to this review

We have recently changed our breakfast. Scrambled eggs are now served Monday-Friday, Saturday and Sunday we serve biscuits and sausage gravy. Hard boiled eggs are available everyday along with assorted pastries, yogurt, cereal, and beverages. Make your own waffles are available daily also. Our fitness room includes two treadmills and an elliptical machine. It is open 24 hours with room... More 

Winston-salem
1 review
5 of 5 stars Reviewed May 1, 2013

The service from the time we stepped into the hotel was wonderful. The room was spacious and neat. The location was quiet and not a lot of traffic going through because it was at the end of the street beside another hotel. I don't have any complaints about the hotel. I had fun.

Review collected in partnership with Easytobook.com

Helpful?
Thank Debra A
MicrotelWS, Director of Sales at Comfort Suites Winston Salem/ Hanes Mall, responded to this review

Our rooms are larger than most standard hotel rooms. Are average square footage is 384 with our 2 room suites being 456 sqft. Our team appreciates your business and hopes to see you again soon! More 

Hickory, North Carolina
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed April 25, 2013

Stayed at this hotel while on a business trip. I arrived at 10 pm to a shower full of hair and a toilet seat with dried urine spots on it. The air conditioner was not working properly and the roomI was extremely hot all night.

Helpful?
3 Thank Amy J
MicrotelWS, Director of Sales at Comfort Suites Winston Salem/ Hanes Mall, responded to this review

Without knowing all of the details it's difficult for me to research. I apologize for our oversight on the cleanliness. Over all this is not a ongoing issue at this property. I understand that doesn't change how your stay was, but I am lead to believe that someone made and error in checking you in to that room that should... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Guests will find our family friendly hotel conveniently located just off Interstate 40 and right across the street from the Hanes Mall. Enjoy easy access to shops, museums, historic buildings and prestigious universities. Our Winston-Salem hotel is easily accessible to downtown Winston-Salem and the Piedmont Triad International Airport. For travelers on their way to the coastal resort city of Myrtle Beach, the Comfort Suites Winston-Salem is the perfect destination for an overnight stay. ... more   less 

Additional Information about Comfort Suites Winston Salem/ Hanes Mall

Address: 200 Capitol Lodging Ct, Winston Salem, NC 27103-7112
Location: United States > North Carolina > Winston Salem
Price Range: $85 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Winston Salem/ Hanes Mall 2.5*
Number of rooms: 80
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Also Known As:
Comfort Suites Winston Salem/ Hanes Mall Hotel Winston Salem
Winston Salem Comfort Suites
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