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Comfort Suites Winston Salem/ Hanes Mall

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Comfort Suites Winston Salem\/ Hanes Mall
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130 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Suites Winston Salem/ Hanes Mall
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Showing 129: English reviews
Atlanta, Georgia
Level Contributor
59 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed February 25, 2014

The staff was pleasant and accommodating, room was nice and clean, BUT the breakfast was little more than what you could get at a gas station, and the building literally "shakes" when people walk on the floors above your room! We had several "teams" staying in the rooms around and above us and it was like an earthquake all night... More 

Helpful?
1 Thank M M
MicrotelWS, Director of Sales at Comfort Suites Winston Salem/ Hanes Mall, responded to this review

Our breakfast is a standard hot breakfast for a hotel, including assorted cereals, pastries, instant oatmeal and grits, make your own waffle station, yogurt, hard boiled eggs, whole fruit, and eggs and bacon or sausage biscuits. Juice, milk, and coffee. These items are complimentary for registered guests from 6am-9am Monday- Friday and 7am-10am Saturday and Sunday. If you wish for... More 

Wesley Hills NY
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed February 21, 2014

Stayed here for 1 week awaiting the birth of our grandson, and the Hospital was right up the road . The place was cleaned daily and any problems fixed ASAP. Had a problem with the in room Microwave did not work. It was changed the next morning along with a lose fitting in the bathroom sink as well. Maintenance Man... More 

Helpful?
Thank BarryG444
Lake Lure, North Carolina, United States
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed January 23, 2014

I came to this site to book my room, found this hotel, made a reservation. The morning of my reservation day, the weather caused me to cancel. I cancelled by 10am and was given a confirmation number. The reservation dept told me I booked 2 rooms, which I didn't but he cancelled both. I have 2 charges of $87 on... More 

Helpful?
1 Thank Jennifer E
MicrotelWS, General Manager at Comfort Suites Winston Salem/ Hanes Mall, responded to this review

Booking through third party vendors can be challenging when it comes to cancelling and I do apologize for the difficulties you have experienced. I have tried to contact you several times and have been unsuccessful in reaching you. I do not have your last name or dates of stay so if you could contact me directly I will research and... More 

Orlando, Florida
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 29, 2013

Stayed with my wife visiting her family for Christmas. Hotel is in a great location near Hanes Mall so just about anything you need is right there, at the same time the hotel is a little bit back off the main road so it was very quiet. Breakfast in the morning was very good and all the staff I dealt... More 

Helpful?
2 Thank avi8or_co
MicrotelWS, Manager at Comfort Suites Winston Salem/ Hanes Mall, responded to this review

Often people will drive passed us and do not realize that we are tucked away behind Outback Steakhouse off Hanes Mall. Thank you for the review. We hope to meet you next time you are in town visiting your family. More 

Paducah, Kentucky
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 27, 2013

The hotel was clean and quiet, and the service was superb. Every day, everything that should be done to service a room was, in fact, done. This was a first for us after 30 years of travel. Even better, when we had a maintenance issue on Christmas Day, the desk staff went above and beyond to find someone to repair... More 

Helpful?
1 Thank Andi R
MicrotelWS, Director of Sales at Comfort Suites Winston Salem/ Hanes Mall, responded to this review

The odd numbered rooms face the parking lot and outdoor seasonal pool. The even numbered rooms face the woods. Often people are surprised at how quiet the hotel is since we are located off I-40 and Hanes Mall Blvd. More 

Wadesboro, North Carolina
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 26, 2013

I stayed at this hotel on Christmas day 2013 and checked out on the next day, the rooms are always clean and very comfortable, the staff are always courteous and friendly, willing to help and make your stay as comfortable as possible, this visit was different, this time i checked out and left my pocketbook in the room, didn't realize... More 

Helpful?
2 Thank teresa w
MicrotelWS, Director of Sales at Comfort Suites Winston Salem/ Hanes Mall, responded to this review

I am glad to hear you realized your belonging were left behind quickly. In the event you had gotten further, we are happy to ship items left behind at the owner's request and expense. We look forward to seeing you again soon! More 

Chesterfield, Virginia
Level Contributor
170 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
5 of 5 stars Reviewed December 14, 2013

Comfort Suite My wife and I stayed at the Comfort Suites for a weekend in November. We were sightseeing with friends from Tennessee. We spent the weekend touring Old Salem. There is easy access to and from the interstate highway. The front desk staff was very cordial and helpful and we were very pleased with our room. It was bright,... More 

Helpful?
Thank Robert P
Greensboro, North Carolina
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 4, 2013 via mobile

Checked in, staff was very efficient and nice. Told us there would be some food available in lobby that evening. We didn't make it, but nice to have it offered. Room spacious and comfortable, clean and quiet on fifth floor. Easy walking distance to restaurants. We didn't make it in time for the breakfast, so cannot comment on that. We... More 

Helpful?
Thank AlwaysOnTheGo24
MicrotelWS, General Manager at Comfort Suites Winston Salem/ Hanes Mall, responded to this review

Thank you and we hope next time you will have an opportunity to join us for reception and breakfast! Happy Holidays More 

Easley, South Carolina
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 13, 2013 via mobile

I chose this hotel for a last minute business trip to Winston Salem area. Very clean hotel and rooms. Nice size compared to some hotel chains. Breakfast was ok. Would have been better if the hot items were hot. Cold eggs are gross. Other than that all is good.

Helpful?
Thank Greg R
Henderson, North Carolina
Level Contributor
144 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed November 6, 2013

Hotel is located right off I-40. Lots of restaurants close by. One exit up from Parkway that takes you downtown Winston-Salem. I was in town for a convention at the Civic Center. Decided to stay away from the expense downtown hotels. Nice hotel, has a great breakfast every morning. Plenty of places to seat and eat. Rooms are large with... More 

Helpful?
Thank NCFan
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Guests will find our family friendly hotel conveniently located just off Interstate 40 and right across the street from the Hanes Mall. Enjoy easy access to shops, museums, historic buildings and prestigious universities. Our Winston-Salem hotel is easily accessible to downtown Winston-Salem and the Piedmont Triad International Airport. For travelers on their way to the coastal resort city of Myrtle Beach, the Comfort Suites Winston-Salem is the perfect destination for an overnight stay. ... more   less 

Additional Information about Comfort Suites Winston Salem/ Hanes Mall

Address: 200 Capitol Lodging Ct, Winston Salem, NC 27103-7112
Location: United States > North Carolina > Winston Salem
Price Range: $85 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Winston Salem/ Hanes Mall 2.5*
Number of rooms: 80
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Also Known As:
Comfort Suites Winston Salem/ Hanes Mall Hotel Winston Salem
Winston Salem Comfort Suites
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