We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Comfort Suites Winston Salem/ Hanes Mall

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Comfort Suites Winston Salem\/ Hanes Mall
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

146 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 145: English reviews
Start your review of Comfort Suites Winston Salem/ Hanes Mall
 Click to rate
A TripAdvisor Member
Level Contributor
14 reviews
5 hotel reviews
9 helpful votes
Reviewed 3 days ago NEWvia mobile

Nice hotel. Close to a lot of amenities. Nice breakfast. Great coffee in the evening. Comfy beds. Shared parking with the other hotel. Friendly staff. No complaints. Loved NC. Weather could of been nicer, better than our Canadian snow

 Report
Helpful?
Thank A TripAdvisor Member
Marion, Ohio
HOTEL’S FAVORITE REVIEW
Reviewed October 16, 2016 via mobile

Travelling from Ohio to Myrtle Beach and stopped here. Two rooms, 1 with king bed, 1 with 2 queens. Both rooms very clean & well cared for, staff were all wonderful. FREE breakfast was pretty good. Would recommend staying here.

 Report
Helpful?
1Thank Larry T
About Hotel's Favorite Review
Houston
Reviewed 1 week ago via mobile

Rooms look recently updated. Linens clean and duvet on bed very warm. Breakfast was slightly different each morning so it didn't feel redundant. Staff all friendly and helpful. Would choose to stay here again if returning to the area.

 Report
Helpful?
Thank txshadow
Reviewed 2 weeks ago via mobile

The jetted tub suite was great for a romantic weekend. I would definitely recommend to all our couple friends. The tub had plenty of room for the two of us. Our room was clean, had plenty of towels, and was on the 4th floor. The front desk staff was friendly and helpful. The free hot breakfast was nice too. When...

 Report
Helpful?
Thank Stephanie H
Raleigh, North Carolina
Reviewed February 2, 2017

I stay at this hotel when I am travelling for work. The rooms are comfortable and clean, the breakfast is what you might expect, and the location is great! Although I was not asked if I was a Choice member, the staff was friendly and efficient.

 Report
Helpful?
Thank colecathy
Reviewed January 17, 2017 via mobile

The stay was excellent, we had many families 3rd, 4th and 5th floor, and we were able to spend quality time in the breakfest area, the rooms were very clean and well kept, the elevators are a bit slow for my liking but ok. Friendly staff. We would stay here again specially considering it is so close to the mall

 Report
Helpful?
Thank Mirv W
Lakeland, Florida
Reviewed November 27, 2016 via mobile

Worst hotel we have ever stayed at. Was killing roaches both nights of my stay. The A/C would not get cold enough. Placed A/C on the lowest setting 60 degrees and it was still warm in the room. We got back to our rooms late both nights and the kids where sound asleep when we started noticing the roaches crawling...

 Report
Helpful?
Thank Gerryg37
Reviewed November 20, 2016 via mobile

Very nice stay. All went well and staff was friendly and pleasant. Would stay again with out any hesitation. Room was clean and location was close for our trip to a band competition. A little hard to get to but easy to get back on the interstate.

 Report
Helpful?
Thank William G
Houston, TX
Reviewed November 15, 2016

Room was average. TV small and no "guide" for finding stations. Issue was that when we checked in, lady at front desk made a unsolicited point to tell us about "happy hour" on Monday night from 5:30-6:30. She described, free beer and wine and hors d'oeuvres. We arrived to this "happy hour" at 6:00 about the same time as five...

 Report
Helpful?
Thank GiGiHouston_TX
Reviewed November 14, 2016

Buyer beware! In spite of the name, this is not an 'all suites' hotel. I booked through a discount travel site and on check-in was told that my purchase was for a standard room, not a suite. Both the hotel and - more concerning for me - the booking site (Expedia/Hotwire) refused to make a change because in spite of...

 Report
Helpful?
Thank Stephanie B
Questions? Get answers from hotel staff and past guests. Ask a question

42 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (18)
Viewed
Room/Suite (4)
Viewed
Hotel & Grounds (1)
Viewed
Bathroom (1)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (24)
Viewed
Other (24)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Winston Salem hotels
1.1 mi away
Quality Inn & Suites Hanes Mall
Quality Inn & Suites Hanes Mall
#23 of 37 in Winston Salem
140 reviews
0.8 mi away
BEST WESTERN PLUS Hanes Mall Hotel
0.5 mi away
Hampton Inn Winston-Salem - I-40 / Hanes Mall
Show Prices
Show Prices
Show Prices
0.6 mi away
La Quinta Inn & Suites Winston-Salem
0.5 mi away
Fairfield Inn & Suites Winston-Salem Hanes Mall
1.2 mi away
SpringHill Suites Winston-Salem Hanes Mall
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Guests will find our family friendly hotel conveniently located just off Interstate 40 and right across the street from the Hanes Mall. Enjoy easy access to shops, museums, historic buildings and prestigious universities. Our Winston-Salem hotel is easily accessible to downtown Winston-Salem and the Piedmont Triad International Airport. For travelers on their way to the coastal resort city of Myrtle Beach, the Comfort Suites Winston-Salem is the perfect destination for an overnight stay. ... more   less 

Additional Information about Comfort Suites Winston Salem/ Hanes Mall

Address: 200 Capitol Lodging Court, Winston Salem, NC 27103
Location: United States > North Carolina > Winston Salem
Price Range: $90 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Winston Salem/ Hanes Mall 2.5*
Number of rooms: 80
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com and Choice Hotels so you can book your Comfort Suites Winston Salem/ Hanes Mall reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Suites Winston Salem/ Hanes Mall Hotel Winston Salem
Winston Salem Comfort Suites
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Comfort Suites Winston Salem/ Hanes Mall staff and other travelers.
6 questions
Ask a question
mcgrady
mcgrady
Waynesville, North Carolina, United States
Wilmington, NC
11 months ago
Charlotte, North Carolina

See all questions (6)

Questions? Get answers from Comfort Suites Winston Salem/ Hanes Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Not be elevator.”
 of 5 bubbles GiGiHouston_TX, Nov 15, 2016 | Read review
“If you want a suite, make sure you clarify that that's what you're getting”
 of 5 bubbles stephaniebE1988OD, Nov 14, 2016 | Read review
“We were on the 5th floor an slept well”
 of 5 bubbles 49betsyb, Aug 29, 2016 | Read review
“Double rooms are larger.”
 of 5 bubbles tylas9397, Apr 19, 2016 | Read review
“Choose a top floor room. The only noise I heard was from kids running on the floor above me. There were no outside noises to speak of.”
 of 5 bubbles MikeH332, Apr 5, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question