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BEST WESTERN Plus Wilmington/Carolina Beach

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5600 Carolina Beach Road, Wilmington, NC 28412 (Formerly Ameri-Stay Inn & Suites)
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BEST WESTERN Plus Wilmington\/Carolina Beach
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368 Reviews from our TripAdvisor Community

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Showing 363: English reviews
Columbus, Indiana
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Friendly mid cost hotel with nice indoor pool. Breakfast offerings plenty and tolerable though not delicious and sometimes crowded. Humid even with AC running. Short drive to beaches. Busy street. Would stay again as good location for us relative to family.

Helpful?
Thank WePhil
Wilmington
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Expensive, not in a great location. Stayed almost a week. Smelled smoke. Could have paid the same for a better location with friendlier staff. People. One lady at the desk was kind but I was uncomfortable staying here.

Review collected in partnership with Best Western

Helpful?
1 Thank Jewel91056
BWPLUSWilmington, Front Office Manager at BEST WESTERN Plus Wilmington/Carolina Beach, responded to this review

I am sorry to hear you did not have a better experience during your time here. Most guests love the location, as it is just four miles from Carolina Beach and seven miles from downtown Wilmington. Also, this is a non-smoking hotel, so if one of your neighbors was smoking, all you would have to do is notify the front... More 

Valatie, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

Accidentally made our reservation at this best western after driving 12 hours. Made an honest mistake... Called the hotel 20 minutes later and was told they would not refund me. Real nice! We had no choice but to stay after spending $135. The hotel is not within walking distance of the beach or anything. We drove across the street to... More 

Helpful?
1 Thank bjg6689
BWPLUSWilmington, Front Office Manager at BEST WESTERN Plus Wilmington/Carolina Beach, responded to this review

Thank you for taking the time to let us know about your recent stay. We're sorry that being held responsible for your guaranteed reservation put a damper on your plans and wish you the best of luck in your future travels. More 

2 reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

The hotel staff was friendly and courteous. The breakfast was great for a continental breakfast. The rooms were clean. The only issue I had in the room I stayed in was there were stains on the chaise and on the throw pillows on the bed. I would think they could have cleaned those stains prior to reserving the room to... More 

Helpful?
Thank Adee1022
BWPLUSWilmington, Front Office Manager at BEST WESTERN Plus Wilmington/Carolina Beach, responded to this review

Thank you for letting us know about your recent stay. We really appreciate the kind words regarding our friendly staff, clean rooms and full, hot breakfast. I'll pass along your comments regarding the chaise and throw pillows so that our house keeping staff can remedy that issue immediately. Thank you again for the feedback ... we hope to see you... More 

Eden, North Carolina
1 review
3 of 5 stars Reviewed 4 weeks ago

This was our third time staying at this hotel because we enjoy the service and hospitality at this hotel. The only problem we had was the cleanliness of the pool. The hotel was in a good area close to restaurants and the beach.

Helpful?
Thank dna2914
BWPLUSWilmington, Front Office Manager at BEST WESTERN Plus Wilmington/Carolina Beach, responded to this review

Thank you for letting us know about your recent experience. We appreciate the kind words, especially in regards to our service, hospitality and central location. As for the pool, just this week it was emptied, scrubbed and repainted ... I'm sure you'll appreciate it the next time you stop by. Thank you again for your feedback and repeat business! More 

United States
1 review
5 of 5 stars Reviewed June 18, 2016

Staff knowledgeably, friendly and ready to help. If something needs attention they get to it immediately. Great breakfast! Always had bacon. sausage and variety of cooked eggs. Good selections of pamphlets/coupons for locations of interest in the area.

Review collected in partnership with Best Western

Helpful?
Thank Stephen B
BWPLUSWilmington, Front Office Manager at BEST WESTERN Plus Wilmington/Carolina Beach, responded to this review

Thank you for the fantastic feedback, particularly in regards to our friendly staff and full, hot breakfast (two things we pride ourselves on). We always strive to provide industry-leading customer service, so it's great to learn those efforts were successful during your time with us. We truly appreciate your business and hope we get a chance to host you again... More 

san diego, United States
2 reviews
4 of 5 stars Reviewed June 17, 2016

I had to travel to Wilmington for the unfortunate reason of a funeral I was not sure where to stay and booked on the same day as my stay I was quite pleased - the hotel was clean , the staff friendly and the hotel was a terrific value

Review collected in partnership with Best Western

Helpful?
Thank Brendan Q
BWPLUSWilmington, Front Office Manager at BEST WESTERN Plus Wilmington/Carolina Beach, responded to this review

Thank you for taking the time to let us know about your recent visit. It's great to hear you enjoyed your stay, although we wish it could have been under different circumstances. We're glad we could be of assistance and hope you'll stop by again the next time you're in the area. More 

Durham, United States
1 review
5 of 5 stars Reviewed June 15, 2016

Very satisfied. Clean, comfortable and quiet . Enjoyed the swimming pool. Close proximity to two beaches. I was able to see Carolina beach, Kure beach and take my son to Fort Fisher Aquarium. Close to shopping centers r/t I had left something at home.

Review collected in partnership with Best Western

Helpful?
Thank Cornelia C
BWPLUSWilmington, Front Office Manager at BEST WESTERN Plus Wilmington/Carolina Beach, responded to this review

Thank you so much for the five-star review of your recent stay! It's fantastic to hear our central location and heated indoor pool and spa made your visit a memorable one. We truly appreciate the kind words and hope to see you back here again soon! More 

1 review
1 of 5 stars Reviewed June 12, 2016 via mobile

This hotel is extremely over priced for what you actually get. $200 for a week night and $250 for weekend nights, you are paying for the location not the accommodations. The rooms are small and bathrooms are even smaller, indoor only pool with no outdoor space to get some sun. When the air in my room turned on it smellt... More 

Helpful?
Thank Allana B
BWPLUSWilmington, Front Office Manager at BEST WESTERN Plus Wilmington/Carolina Beach, responded to this review

I am sorry to hear you were disappointed in your recent visit. Our hotel rooms are usually just north of $100 on weekdays, which is comparable to most other hotels in our area. Also, I apologize that when using our heated indoor pool and hot tub you missed the outside patios on either side of you, including our grill area.... More 

Wilmington, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 11, 2016

Loved the pool and its location, it was around just about every restaurant and within a 5 min driving distance to the beach. A very simple hotel but can use a more customer oriented approach to keep them coming back. Simple things as perhaps, happy hours, free water available, snacks during certain hours of the day and a more friendly... More 

Review collected in partnership with Best Western

Helpful?
1 Thank raulc57
BWPLUSWilmington, Front Office Manager at BEST WESTERN Plus Wilmington/Carolina Beach, responded to this review

Thank you for letting us know about your recent experience. It's great to know our central location and heated indoor pool and spa helped make your stay an enjoyable one. Additionally, we appreciate the suggestions for ways to better cater to our customers. We strive to provide industry-leading customer service and your comments will certainly help us in that endeavor.... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room

Additional Information about BEST WESTERN Plus Wilmington/Carolina Beach

Address: 5600 Carolina Beach Road, Wilmington, NC 28412 (Formerly Ameri-Stay Inn & Suites)
Location: United States > North Carolina > North Carolina Coast > Wilmington
Price Range: $100 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — BEST WESTERN Plus Wilmington/Carolina Beach 2*
Number of rooms: 64
Reservation Options:
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Also Known As:
Best Western Plus Wilmington Hotel Wilmington
Ameri Stay Hotel Wilmington
Hotel Style:
#8 Family Hotel in Wilmington
#11 Romantic Hotel in Wilmington
#12 Business Hotel in Wilmington
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