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Comfort Suites

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143 Reviews from our TripAdvisor Community

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Showing 141: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed August 20, 2016 via mobile

From the cost of the room to the non-smoking room that reeked of cigarettes, I was very disappointed. The room was like walking into a furnace as no one had turned on the air and they curtains were open to let the sun in. We went out to dinner with friends and when we returned was when I noticed the... More 

Helpful?
1 Thank San1dy2
HotelGM329, Guest Relations Manager at Comfort Suites, responded to this review

San, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. Thank you for your feedback and know we use every review to address the issues so we my improve upon every guests stay. Thank you for acknowledging the efforts of our staff. Please come... More 

Pennsylvania
Level Contributor
462 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
4 of 5 stars Reviewed August 10, 2016

The staff was all really friendly, there was one lady in the breakfast area the last day that we didnt think was to friendly. WE checked in and had a little bit of trouble the following days but not because of the hotel and they figured it out and took care of it. The room was nice and had a... More 

Helpful?
Thank h0ckeygirl36
HotelGM329, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for your compliments to our staff, hospitality and breakfast layout. I’m especially glad that you enjoyed the swimming pool and found your visit to be a comfortable and pleasant experience. It is wonderful to hear of the great impression we made with our amenities and services. We're glad you had a great time with us and we look... More 

Durham, North Carolina
1 review
5 of 5 stars Reviewed August 1, 2016 via mobile

The air condition didn't work in our room and the hotel was full. All the support staff was gone. The night manager Jacqueline Rogers went above and beyond providing excellent customer service. She tried giving us a portable air conditioner and fans to no avail. Late that night she gave us the first cancellation and after making sure the air... More 

Helpful?
Thank NitaAiken
HotelGM329, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for sharing this heartfelt review of our hospitality and accommodations. It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! We are all pleased to learn we were able to make you feel at home and that our services and accommodations lived up to your expectations. We... More 

1 review
5 of 5 stars Reviewed August 1, 2016 via mobile

We stayed at the Willmngton location at 4721 Market st. Jacquline Rogers was the night manager who really took good care of us when we had problems with our room. She went out of her way to make sure our stay was enjoyable. It is nice to get good customer service these days.

Helpful?
Thank Sonny B
HotelGM329, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for sharing this heartfelt review of our hospitality and accommodations. We appreciate your acknowledgment of the efforts of our staff to make you feel at home and the opportunity to let them know that they're doing a great job! We will share your comments to Ms. Jacquline and we look forward to your next visit. More 

Winston Salem, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 16, 2016 via mobile

My family and I stayed here from Thursday to Sunday. We had a suite with 2 double beds and a double sleeper sofa. It was a little tight for 5 people, but it worked for what we needed. We had a small fridge that kept everything nice and cold. The room looked nice and smelled clean. The staff was friendly... More 

Helpful?
2 Thank la71011
HotelGM329, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. I am terribly sorry to hear regarding with the towels, though we are very pleased to hear that our staff was able to make sure that it was promptly addressed and that you were still... More 

Byron, Georgia
1 review
5 of 5 stars Reviewed July 16, 2016

I stayed the weekend in this hotel and loved it! The rooms are clean and spacious. We were only 5 minutes from downtown and we at at Elijahs, which I would recommend to everyone with a seafood craving. The staff were so kind and helpful with giving us directions as we are not from Wilmington.

Helpful?
Thank hillary007
HotelGM329, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for leaving your five star rating of our hotel It is heartwarming to hear of how our efforts to give you a great experience, filled with hospitality, comfort and convenience have been successful. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back... More 

Johnstown, Pennsylvania
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 6, 2016

Stayed here one night as a stopover on our way to Charleston, SC. Our room was spacious, clean and comfortable. The gal who checked us in was friendly, efficient and helpful. Didn't have breakfast here, as we wanted to eat down by the beach, but it smelled awfully good as we walked down though the lobby. Super location just about... More 

Helpful?
1 Thank Picker413
HotelGM329, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for sharing your 5 star rating! I am so glad to hear from you and to discover that you enjoyed your stay with us so much. It is very rewarding to hear your perspective of our hotel and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. On behalf of our... More 

Greensboro, North Carolina
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed June 21, 2016

Had to stay in Wilmington for a business conference and found this place online. I am a Choice Hotels member so I could qualify for points and use my AAA discount. This property (I think) is also AAA-rated. The location of the hotel is not the most exotic and is a good ways from downtown Wilmington. It is on West... More 

Helpful?
Thank TrueTripInfo
HotelGM329, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for taking the time to write this review and share your experience. Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. We want you to know that your feedback and description of your experience at our hotel is of utmost importance to... More 

Chicago, Illinois
Level Contributor
26 reviews
6 hotel reviews
3 of 5 stars Reviewed June 16, 2016

Everything about this hotel was average. It was clean, the staff was helpful if asked, breakfast was very basic. There was absolutely nothing wrong with this hotel but also nothing outstanding. We stopped here for an overnight stay and it was perfect for this.

Helpful?
Thank bbasden
HotelGM329, Guest Relations Manager at Comfort Suites, responded to this review

Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. I am glad that we were able to meet your expectations of service and accommodations... More 

Roanoke Rapids
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 15, 2016

I have stayed at this hotel before and it is clean and in a good location. Close to restaurants and the mall just a few minutes away. The sign is not high enough so you may go past it if you are not looking for it. We booked a room for one night to visit family. The parking lot is... More 

Helpful?
Thank privateye002
HotelGM329, Guest Relations Manager at Comfort Suites, responded to this review

Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. It is also important to us to hear from you on the issues that you experienced so that they can be quickly addressed. I do thank you for bringing this matter to our attention and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Traveling to the Wilmington area will be made more convenient by making the Comfort Suites hotel your home away from home. The employees of this wonderful North Carolina property look forward to serving you during your stay. Guests will enjoy full-service amenities at this all-suite property, such as free local calls, free USA Today, free coffee and tea, and a free full hot breakfast bar, which includes sausage, eggs, grits, Belgian waffles, hot and cold cereals, pastries, fresh fruit and much more! ... more   less 

Additional Information about Comfort Suites

Address: 4721 Market St, Wilmington, NC 28405-3423
Location: United States > North Carolina > North Carolina Coast > Wilmington
Price Range: $92 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites 2.5*
Number of rooms: 73
Reservation Options:
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Also Known As:
Comfort Hotel Wilmington
Wilmington Comfort Suites
Comfort Suites Wilmington
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