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Howard Johnson Express Inn - Wilmington

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Traveler (42)
Room & Suite (16)
Dining (1)
Overview
  • Excellent4%
  • Very good14%
  • Average17%
  • Poor21%
  • Terrible44%
Travelers talk about
“quick trip”(2 reviews)
“free breakfast”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Room Service
Wheelchair access
2 Star Hotel
All hotel details
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Offers from Howard Johnson Express Inn - Wilmington
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Reviews (235)
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51 - 55 of 233 reviews
Reviewed July 11, 2017

On July 03, 2017 I had reservations for two rooms side by side. I was informed check in was at 3:00 pm I couldn't check in anytime sooner than that. My sister in law made it to the hotel before I did so she checked...More

Review collected in partnership with Howard Johnson
Thank kristinadp2017
Response from HotelGM329, Guest Relations Manager at Howard Johnson Express Inn - WilmingtonResponded July 13, 2017

Dear kristinadp2017, Thank you for sharing your experience, and I am very sorry for the inconveniences that you encountered during your stay. I am sorry to hear that you did not have a completely comfortable stay at our hotel we are now informed the management...More

Reviewed July 10, 2017

The first night we checked in there was an awesome young man by the name of Lloyd that was the only one the entire stay that acted like he cared about the customer. We were exhausted from our drive in and running around town before...More

Review collected in partnership with Howard Johnson
Thank 854angelk
Response from HotelGM329, Guest Relations Manager at Howard Johnson Express Inn - WilmingtonResponded July 13, 2017

Dear 854angelk, Thank you for taking the time to complete our survey and share your experience! It is distressing to hear that you encountered a number of issues with our housekeeping and guest services and I want you to know that we take your comments...More

Reviewed July 10, 2017

ROOM SERVICE was not good at all (missed 2 days in a row). Breakfast didn't have anything, lack of coffee and even bread! Room inside smelled really bad and just not cleanMore

Review collected in partnership with Howard Johnson
Thank victorvG9633IJ
Response from HotelGM329, Guest Relations Manager at Howard Johnson Express Inn - WilmingtonResponded July 13, 2017

victorvG9633IJ, Thank you for pointing out the issues with housekeeping so that we can work to improve upon this aspect of the guest experience at our hotel. It is of the highest importance that things like this are not missed by our staff and mistakes...More

Reviewed July 10, 2017

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Review collected in partnership with Howard Johnson
Response from HotelGM329, Guest Relations Manager at Howard Johnson Express Inn - WilmingtonResponded July 13, 2017

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Reviewed July 10, 2017

More

Review collected in partnership with Howard Johnson
Response from HotelGM329, Guest Relations Manager at Howard Johnson Express Inn - WilmingtonResponded July 13, 2017

More

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About
Amenities
Top amenities
Free Parking
Room Service
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Room Service
Breakfast included
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Details
Price range
$56 - $99 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$56 - $99 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveler (42)
Room & Suite (16)
Dining (1)
Questions & Answers
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Zoey002
July 17, 2017|
AnswerShow all 2 answers
Response from Matthew T | Reviewed this property |
There was no issues when I stay at Howard Johnson. But be aware of the musty smell.
0
Votes
Room Tips
"Go elsewhere"
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"comeback after their renovation is done"
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"All rooms were street level."
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"The rooms are comfortable and you are able to park right in front of room."
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