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Howard Johnson Express Inn - Wilmington

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Howard Johnson Express Inn - Wilmington
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134 Reviews from our TripAdvisor Community

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Showing 132: English reviews
Mebane, North Carolina
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

My husband and I had been trying to get back to the beach since August! Finally made a quick one night 2-day trip to Kure Beach but stayed in Wilmington. Didn't want to spend much money since it was just one night. Big mistake! By far the worst place we have ever stayed at in Wilmington. The minute we opened... More 

Helpful?
Thank memecoble
HotelGM329, Guest Relations Manager at Howard Johnson Express Inn - Wilmington, responded to this review

Dear memecoble, Thank you for sharing your experience, and I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We want you to experience the best value for your money, to feel comfortable,... More 

Concord
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The toilet was plugged when we got there. When we called the desk the clerk expected me to come get the plunger and fix it myself. I got very angry. She did find "someone". I think he didn't want to come down.

Review collected in partnership with Howard Johnson

Helpful?
Thank Katherine F
HotelGM329, Guest Relations Manager at Howard Johnson Express Inn - Wilmington, responded to this review

Thank you for your review Howard Johnson Express Inn - Wilmington Hotel , your feedback and your comments regarding your stay. I do apologize for the problem our staff has caused you regarding with the toilet . We look forward for a general orientation soon so we can better our services to our customers. We also promise to resolve the... More 

Spartanburg, South Carolina
1 review
4 of 5 stars Reviewed 4 weeks ago

From the time I made my reservations until the time I checked in. The Hospitality was great. They even offered me a king size bed instead twin beds at no extra charge. I appreciate the quality service.

Review collected in partnership with Howard Johnson

Helpful?
Thank Z4103OCcathyd
HotelGM329, Guest Relations Manager at Howard Johnson Express Inn - Wilmington, responded to this review

Thank you again for your feedback! Our primary aim is to give you a comfortable and accommodating experience, and we are very pleased to hear of our success in this ambition. It means so much to us to hear of the success of our staff efforts to provide a comfortable and accommodating experience. Your feedback will serve as encouragement to... More 

Vienna, Virginia
1 review
2 of 5 stars Reviewed 4 weeks ago

For 100 bucks a night I felt that this hotel is in the Motel 6 category. The location had a few folks loitering around the premise which made me felt unsafe. The interior room looks like they were just remodel but done in a cheap and poor way..where I come from it's call "slap up job". If I paid below... More 

Review collected in partnership with Howard Johnson

Helpful?
Thank doann663
HotelGM329, Guest Relations Manager at Howard Johnson Express Inn - Wilmington, responded to this review

Thank you for taking the time to complete our survey and share your experience! I am very sorry to hear of the difficulties you experienced with our internet connection, We already informed the management about this already as we see this a serious matter. We promise to be more careful soon as we believe that our customer's convenience are at... More 

Travelers are raving about these Wilmington hotels

1 review
1 of 5 stars Reviewed August 21, 2016 via mobile

I recently booked a room here and made reservations through hotels.com. Manger told me I could stay there without a backup credit card even thought the room was paid for. Got there and wouldn't follow through on promise. Now that I'm here need to find another room.

Helpful?
Thank Lynda W
HotelGM329, Guest Relations Manager at Howard Johnson Express Inn - Wilmington, responded to this review

Thank you for taking the time to complete our survey and share your experience! I am so disappointed to hear that you were so dissatisfied with our accommodations and services and that our rating for your experience is so low. It's important for us to impress our guests and your comments will make this goal that much more attainable. It... More 

Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 13, 2016 via mobile

I booked this hotel at the last minute with my fiance and her family, upon arriving and seeing the location, I admit I had my doubts about staying here and the staff didn't make me feel any better about it, from when I checked in the manager just stared at me as if I was going to steal something. When... More 

Helpful?
Thank Skarlet M
HotelGM329, Guest Relations Manager at Howard Johnson Express Inn - Wilmington, responded to this review

Thank you so much for your kind comments and review regarding your most recent stay with us. We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We always aim to give you the best value for your money and we are so happy to know... More 

Denver, Colorado
1 review
1 of 5 stars Reviewed August 13, 2016

Room was old and beat up. Must have been built in the 1600's since the scale of everything was for people who were much smaller than your average American. I am only 5 feet 10 inches tall and had to squeeze into the bathroom and shower. Breakfast was a joke. I went in to only get coffee and only got... More 

Review collected in partnership with Howard Johnson

Helpful?
Thank glennm529
HotelGM329, Guest Relations Manager at Howard Johnson Express Inn - Wilmington, responded to this review

Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. Know that your voice is important to us and that we are addressing the issues that you indicated in an effort to improve upon the guest experience at our hotel. I hope that you will consider staying with us again so that we... More 

San Jose, California
Level Contributor
69 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed August 12, 2016

Well, for the physical building itself, it's fine. It's what you would expect for the price anyway. Rooms were big and everything you need is there. The problem with this hotel is that there is no hot water. I took a cold shower in the morning and was slightly upset about it. I went to tell the management only to... More 

Helpful?
Thank MrsRojas26
HotelGM329, Guest Relations Manager at Howard Johnson Express Inn - Wilmington, responded to this review

Thank you for sharing the details about your recent visit. I am very sorry to hear of the difficulties you experienced with our internet connection and lack of hot water, We already informed the management about this already as we see this a serious matter. We promise to be more careful soon as we believe that our customer's convenience are... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast

Additional Information about Howard Johnson Express Inn - Wilmington

Address: 3901 Market St, Wilmington, NC 28403-1403
Location: United States > North Carolina > North Carolina Coast > Wilmington
Price Range: $54 - $87 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Howard Johnson Express Inn - Wilmington 2*
Number of rooms: 80
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Also Known As:
Howard Johnson Wilmington
Wilmington Howard Johnson
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