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WoodSpring Suites Wilmington

Traveler (13)
Room & Suite (21)
Dining (2)

Overview

AMENITIES
Free Wifi
Free parking
Air conditioning
Non-smoking hotel
Fitness center
Kitchenette
Pets Allowed
2.5 Star accommodation
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Rooms
Jul 28Jul 29
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1 room, 2 adults, 0 children
Standard Room
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Reviews (106)
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LanguageEnglish
Traveler rating
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All reviews extended stay full size fridge rooms are clean cleaning staff would definitely stay here again byron corina rates microwave accommodations pet housekeeper sink
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1 - 5 of 106 reviews
Reviewed June 9, 2019 via mobile

This place could use some work. I did not know this was a place people made permanent residence. It was not the cleanest. The floors needed swept and mopped. It was pet friendly and needed that extra cleaning. The tub was filthy, we didnt shower....More

Date of stay: June 2019
Thank rysclub
Response from Julia R, - - Nationwide Hotel Management Company, LLC at WoodSpring Suites WilmingtonResponded June 10, 2019

Thank you for taking the time to share your feedback with us. We’re so sorry to hear that you weren’t able to feel relaxed during your stay. Our goal is to provide every guest with an all-around positive experience and we are sorry this was...More

Reviewed May 27, 2019 via mobile

The hotel looks amazing from the outside but wait til you come in. It smells moldy an stuffy...the beds are really small with only two pillows..the sheets an blankets look unclean. The sofa sleeper looks like it was rescued from the dump. We had to...More

Date of stay: May 2019
Thank Cosmopolitan547828
Response from Julia R, - - Nationwide Hotel Management Company, LLC at WoodSpring Suites WilmingtonResponded May 28, 2019

I’m so sorry you got a negative impression of some of our staff. We will be sure our usual attentive, friendly, helpful service shines through. Thank you for letting us know how we came across to you and for your insight on our checkout procedures....More

Reviewed April 1, 2019

The staff was rude, all the individuals encountered appeared to be questionable. There was yelling most of the night in the hallway to the extent my daughter had a panic attack. Bed linens were not clean nor were the towels. There was no soap, shampoo...More

Date of stay: March 2019
Thank donnahwilliams
Response from Julia R, - - Nationwide Hotel Management Company, LLC at WoodSpring Suites WilmingtonResponded April 2, 2019

Thank you for your review. Though we are never happy when a guest feels disappointed we do appreciate hearing your impressions and perspective so we can always be improving. We apologize for the inconveniences you experienced and we wish you the very best in your...More

Reviewed January 13, 2019 via mobile

WARNING... Don't stay here... Just in case you do ,Hands on your weapon at all times.. Just on the check in alone we counted 6 adicts and at least 3 Drug dealers. We we're being watched from the time we checked in in the elevator...More

Date of stay: December 2018
Thank scotty h
Response from Julia R, Guest Relations at WoodSpring Suites WilmingtonResponded January 15, 2019

Hello. I know I've already responded to your similar review on Google but I wanted to post it here too. We are deeply disturbed to learn that this was your impression of our hotel. I am not at all aware of any activity like this...More

Reviewed October 27, 2018

The check in customer service was a bit rocky at start, but in this property you really don't have much contact with the staff. It feel like they think that because they offer cheaper rates they don't have to make an effort. The rooms are...More

Date of stay: October 2018
1  Thank Sarla T
Response from Julia R, Guest Relations at WoodSpring Suites WilmingtonResponded October 28, 2018

Oh no! It would be shocking to not realize that our amenity packages can add more services (like more frequent housekeeping, cookware, etc.). Our staff knows that many of our guests enjoy privacy during their long stay; I'm so sorry this felt like they didn't...More

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About
Description
WoodSpring Suites Wilmington is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. If you need a hotel for a More few nights, a week, or longer - you'll save more money the longer you stay with us. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Limited front desk hours - use a courtesy phone in the lobby or guest room for 24/7 guest support (including check-in) from our friendly staff. Extended stay hotels are different in amenities from traditional hotels. Call to learn more. - Front desk opened and staffed Mon. - Fri. 7:00 AM - 10:00 PM | Sat. - Sun. 8:00 AM - 8:00 PM - Pet-friendly Hotel - Daily housekeeping included in nightly rate. - Private bathroom in each suite (ADA and ADA w/ Roll-In shower available). - Guests can book by the night. Weekly and extended stay rates also available. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Air conditioning
Business Center with Internet Access
Dry Cleaning
Laundry Service
Meeting rooms
Microwave
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Self-Serve Laundry
Wheelchair access
Room types
Kitchenette, Accessible rooms, Non-smoking rooms, Smoking rooms available
Hotel class
Room types
Kitchenette, Accessible rooms, Non-smoking rooms, Smoking rooms available
Number of rooms
121
Price range
$67 - $117 (Based on Average Rates for a Standard Room)
Formerly known as
Value Place Wilmington
Location
United States > North Carolina > North Carolina Coast > Wilmington
Hotel class
Room types
Kitchenette, Accessible rooms, Non-smoking rooms, Smoking rooms available
Number of rooms
121
Price range
$67 - $117 (Based on Average Rates for a Standard Room)
Formerly known as
Value Place Wilmington
Location
United States > North Carolina > North Carolina Coast > Wilmington

Photos

Traveler (13)
Room & Suite (21)
Dining (2)
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Questions & Answers
Ask a question
bethannl2017
November 21, 2017|
Answer
Response from ninjadoc47 | Reviewed this property |
Well this is a decent place bit staff leave at 10 amd would have to be on your own cause you use your key card to get back in. Its a safe place the people that stay there are. Eclectic ...bohemian but not dangerous. Bit im a... More
1
Vote
jbmassengill
March 19, 2017|
Answer
Response from WoodSpringSupport | Property representative |
Yes. Dogs up to 80 lbs. should be accepted.
0
Votes
Rocco C
March 11, 2017|
Answer
Response from WoodSpringSupport | Property representative |
Hi, Rocco. We apologize if you feel we're unfairly blocking you from discounts and promotions. All of our deals and sales have their own, specific terms and conditions including some that preclude existing/renewing guests... More
0
Votes

Room Tips

"An extended stay hotel, with families, pets, and smoking/non-smoking floors. Be sure to specify your needs."
Traveler7229
May 13, 2018
Read review
"Book at Comfort inn"
samh1
Apr 24, 2017
Read review
"Floor 4 is so quiet, if you ask for a city view it is good."
Tsjohnson530
Sep 2, 2016
Read review
"Book well in advance - this place fills up fast."
jimbluesa
Jul 29, 2016
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