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Hilton Wilmington Riverside

Priceline$153*
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05/07/2017 05/08/2017
1 room 2 adults 0 children
$197*
$153*
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Hilton Wilmington Riverside
Hilton Wilmington Riverside
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1,282 Reviews from our TripAdvisor Community

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Showing 1,270: English reviews
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Kernersville, United States
Reviewed 3 days ago NEW

Staff dropped the ball several times throughout our stay. Housekeeping did not clean rooms daily with other housekeeping issues and front desk was nice enough but not organized or knowledgeable about their jobs. Final bill had several issues that had to be corrected. I've not had issues with a Hilton before, anywhere close to his. Frustrating.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Elissa B
00gc, General Manager at Hilton Wilmington Riverside, responded to this review

Dear Elissa B, Thank you for staying with us on your recent trip. We are committed to delivering outstanding service, so we are sorry mistakes were made during your visit. We do hope you will consider a return visit to experience the hospitality we are normally known for providing. We appreciate your business and hope to see you again. Thank...

Charlotte, North Carolina
HOTEL’S FAVORITE REVIEW
Reviewed February 20, 2017

The hotel property is great and is extremely convenient if you have business in historic Wilmington. The hotel also offers a nice view of the river. While the rooms are slightly dated and could use an update, the hotel still offers a great value for the area. The housekeeping could do a more thorough job with dusting and the trouble...

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Helpful?
1Thank telamm
About Hotel's Favorite Review
00gc, Manager at Hilton Wilmington Riverside, responded to this review

Thank you for taking the time to share your experience at our hotel, and we are glad you liked the value we offer! It is always a delight to read that a guest has experienced a great hospitality from our team, and we appreciate you mentioning how clean your room was! Thanks once more for choosing to stay at Hilton...

Raleigh, North Carolina
Reviewed 4 days ago NEWvia mobile

Spent one night at the Hilton Riverside. The hotel location is great. I had a view of the river overlooking the Battleship. Although I had my vehicle I chose to stroll to a nearby brewery/pub for dinner. Upon check-in the staff was extremely friendly and helpful, however the hotel itself is showing significant wear and tear. The hallway walls were...

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Helpful?
Thank Charmin541
00gc, Manager at Hilton Wilmington Riverside, responded to this review

Dear Charmin541, Thank you for taking the time to provide feedback. We appreciate you sharing the positive aspects of your stay, yet we apologize that our building is beginning​ to show some age. We hope you will give us another chance to provide you with a better experience at our hotel. We look forward to welcoming you here again. Thank...

Durham, United States
Reviewed 5 days ago NEW

This is a great hotel in downtown Wilmington. Location is very convenient to shopping and restaurants, however, two areas could use some attention. There is no bar like you would normally expect from a hotel such as a Hilton, unless you want to dine at Ruth Chris's Steakhouse. What they call a bar area is minimum at best. Second is...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Jimmie L
00gc, General Manager at Hilton Wilmington Riverside, responded to this review

Jimmie, it was a pleasure having you as our guest at Hilton Wilmington Riverside. We are pleased to know our location was convenient for your needs and that you enjoyed your visit with us. We appreciate your observations and have taken a note of it. It was a pleasure serving you, and we hope to have the another to do...

Balimorw, United States
Reviewed 5 days ago NEW

Very nice hotel. Convenient to attractions. Wanted a hotel in town since we have two small children and could easily go back when we needed two. Right on the riverwalk. Restuarants close by. Would stay her again.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank marydF8714DS
00gc, General Manager at Hilton Wilmington Riverside, responded to this review

Thanks for the perfect review of Hilton Wilmington Riverside. We are so pleased to know that you enjoyed our location close to the beautiful Cape Fear River boardwalk and convenience to all the Wilmington area has to offer. It was a pleasure hosting you and your family, and look forward to serving you all again soon. Thank you, Kevin Brockway...

Sanford, United States
Reviewed 5 days ago NEW

I love the room renovations! After staying in this hotel a few years ago, I was pleasantly surprised to see that they did such a good job updating the rooms and bathrooms when I came again in April 2017. The location was a short stroll to the Boardwalk and downtown nightlife, and when I wasn't working, I had a great...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank adenam2017
00gc, General Manager at Hilton Wilmington Riverside, responded to this review

Thank you for returning to Hilton Wilmington Riverside for your business trip. We are glad to know you loved the look of your room and that our location worked well for your needs. We appreciate your observation and hope to have the another opportunity to welcome you back soon. Thank you, Kevin Brockway General Manager

Greater London, United Kingdom
Reviewed 1 week ago NEWvia mobile

Good and Brilliant location, tired hotel, tired rooms and service is bit on the slow side. Hotel offers shuttle bus from airport. Room services is not the best, takes ages to bring a cup of tea. Strange thing is you have to collect two bottles of water at check in and after that you have to pay for water. There...

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Helpful?
Thank pareshraja14
00gc, Manager at Hilton Wilmington Riverside, responded to this review

Dear pareshraja14, Thank you for being our guest and we certainly appreciate your wonderful comments about our location. However, we regret that your stay was less than perfect. Thank you for bringing your observations to our attention. We hope you will give us another opportunity to provide you with a better experience. Thank you, Kevin Brockway General Manager

Concord, North Carolina
Reviewed 1 week ago via mobile

This is by far the best stay we have EVER had at a Hilton. Management Kevin and Daniel went above and beyond for our stay. They have done a wonderful job of getting great employees that seem to really have a interest in every customer making them feel welcomed and special no matter what. This is something that is very...

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Helpful?
Thank Djstoy2
00gc, Front Office Manager at Hilton Wilmington Riverside, responded to this review

Thank you for being loyal towards our brand and for your fantastic review. It's our pleasure reading about the outstanding service you received from us at Hilton Wilmington Riverside. Everything we do is aimed at providing an excellent experience for our guests, so thank you for taking the time to acknowledge our efforts. I'll be sure to share your compliments...

Durham
Reviewed 1 week ago via mobile

I was kind of skeptical about staying in this hotel after reading some of the reviews, but I recommend you to give it a chance. It is not a five star hotel, but its staff provide excellent customer service. The front desk staff was always professional and assisted with a smile in every single request. The waitresses inside the hotel's...

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Helpful?
Thank Boris E
00gc, General Manager at Hilton Wilmington Riverside, responded to this review

Boris, thank you for being our guest at Hilton Wilmington Riverside and for taking the time to write about your stay. Everything we do is aimed at providing an excellent experience for our guests, so we appreciate you taking the time to acknowledge our efforts. Our team will certainly be delighted to hear your kind remarks. Thanks once more, we...

Philadelphia, Pennsylvania
Reviewed 1 week ago via mobile

I typically swear by the Hilton brand nomatter where I stay. I was sorely disappointed after my two day stay in Wilmington Hilton Riverside. Check in was great but the room was hugely disappointed. It had a strange odor . Although the bathroom was updates the rugs ,drapes and walls were very dated . I am an honors member who...

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Helpful?
Thank dee d
00gc, General Manager at Hilton Wilmington Riverside, responded to this review

Dear Dee D, Thank you for staying at our hotel and for letting us know about your experience. We truly care about delivering excellent service to all of our guests, and we are sorry for the issues you encountered. Your feedback has been shared with every department involved. We are working hard to deliver the type of hospitality that you...

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05/07/2017 05/08/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
The only full service waterfront hotel in historic Wilmington, NC. The Hilton Wilmington Riverside is located in the heart of downtown only footsteps from tons of shopping, dining and sightseeing. We feature dining in Innovations Restaurant or Ruth's Chris Steakhouse (on site), Currents Coffee & Gift Shop (featuring Starbucks products),24 hour fitness & business center, outdoor pool and sprawling views of the Cape Fear or Historic Downtown from our rooms. We are the proud sponsors of North Carolina Azalea Festival, North Carolina Jazz Festival and Riverfest. ... more   less 

Additional Information about Hilton Wilmington Riverside

Address: 301 N Water St, Wilmington, NC 28401-3934
Location: United States > North Carolina > North Carolina Coast > Wilmington
Price Range: $156 - $367 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Wilmington Riverside 3.5*
Number of rooms: 274
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Booking.com, Travelocity, Hilton Hotels Direct, Cancelon, Hotels.com, Orbitz, Priceline, Expedia, TripOnline SA, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Hilton Wilmington Riverside reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Wilmington Riverside Hotel Wilmington
Wilmington Hilton
Hotel Style:
#17 Business Hotel in Wilmington
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Wilmington Riverside staff and other travelers.
6 questions
Ask a question
Durham, North Carolina
9 months ago
Port Orange, Florida
1 month ago
Durham, North Carolina
9 months ago
over a year ago
Charlotte, North Carolina
over a year ago

See all questions (6)

Questions? Get answers from Hilton Wilmington Riverside staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get a river view room”
Beatman50, Mar 19, 2017 | Read review
“Ask for a room with a river view.”
JLR1016, Feb 28, 2017 | Read review
“Odd number rooms have river view”
K8Mart, Feb 9, 2017 | Read review
“There is a side for river view or city view.”
marthas174, Jan 26, 2017 | Read review
“If you are really picky about your room, just call them and state your concerns. I'm sure they will be accommodating.”
Lslaux, Jan 19, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Priceline
$153* /night
View Deal
Booking.com$159
TripAdvisor$159
HotelQuickly$197
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*Disclaimer
Prices are for 1 room, 2 adults
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