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Hilton Wilmington Riverside

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Hilton Wilmington Riverside
Hilton Wilmington Riverside
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1,101 Reviews from our TripAdvisor Community

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Showing 1,093: English reviews
West End, North Carolina
Level Contributor
53 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Picked this hotel due to it being on the river and near our fishing trip was leaving from. Went to Ruth Chries for dinner and the meal was outstanding. The staff was very attentive without being overbearing. the breakfast buffet was also outstanding. Usually the scrambled eggs are rubber, here they melted in your mouth. The fruit was fresh and... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank grappa92
WilmingtonHiltonGM, Front Office Manager at Hilton Wilmington Riverside, responded to this review

Thank you for the delightful review of your recent stay! We're so glad to hear you enjoyed our dining facilities and the service from our team. We hope to welcome you back on your next fishing excursion! More 

Berryville, Virginia
Level Contributor
191 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Check in was fast and friendly. Room was clean with great views. AC was cold! Dinner @ Ruth's Chris was excellent and Joshua was a great server. Comfy Bed, complementary Starbucks, excellent breakfast as well. Check out folio came right on time and was accurate. Great helpful staff and highly recommend.

Helpful?
Thank Ron M
WilmingtonHiltonGM, Front Office Manager at Hilton Wilmington Riverside, responded to this review

Thanks for the great review! We're thrilled to hear you enjoyed your room, our cold A/C, and friendly staff. Please come back any time! More 

A TripAdvisor Member
5 of 5 stars Reviewed 6 days ago NEW via mobile

This a great place to stay while in Wilmington, NC. They have a shuttle van that will take you to and pick you up from the downtown restaurants at no charge (but you should tip - the guys are very good, and very helpful). Rooms are nice, pool is nice - there is also an in house restaurant. Directly across... More 

Helpful?
Thank A TripAdvisor Member
WilmingtonHiltonGM, Front Office Manager at Hilton Wilmington Riverside, responded to this review

Thank you for sharing about your recent stay! We're delighted to hear you enjoyed many of our amenities including our shuttle and pool area. We appreciate your positive feedback and look forward to welcoming you back to Historic Downtown Wilmington on your next trip to the area. More 

Level Contributor
8 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

My wife had a meeting at UNCW so we decided to make a weekend of it and chose the Hilton Wilmington Riverside due to it's downtown location. It really is close to everything you need for a weekend getaway. The service was great and I have to give the front desk, and a young lady named Asia in particular, some... More 

Helpful?
Thank Chris A
WilmingtonHiltonGM, Front Office Manager at Hilton Wilmington Riverside, responded to this review

We greatly appreciate your feedback about one of our newest team members, Asia! I'm excited to share your response with her to show her what a great job she is doing. We apologize about a strange smell in your room and appreciate you giving us the opportunity to Make it Right! We hope to have the pleasure of hosting you... More 

Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The staff at the Hilton are fantastic. They are friendly and helpful and a real joy to be around - everyone from the bellmen to the front desk to the restaurant to housekeeping. The structure of the Hilton is in need of some serious renovations. The place is dated. The location is perfect but it really detracts from the stay... More 

Helpful?
Thank Perthyll
WilmingtonHiltonGM, Front Office Manager at Hilton Wilmington Riverside, responded to this review

Thank you for taking the time to review your recent stay with us. We very much appreciate your candid feedback and your kind comments about our team. We really enjoy welcoming people to our property and community. I'm pleased to share with you that we do have plans for renovations next year. This year, we've remodeled half of our guest... More 

Constant Traveller
Level Contributor
363 reviews
162 hotel reviews
common_n_hotel_reviews_1bd8 393 helpful votes
3 of 5 stars Reviewed 1 week ago

This was my second visit to this hotel in 2016 and I really wanted to like it; I really was hoping my first experience was simply an "off day" and the hotel would be better than I remembered it. Sadly, it was not. Let's do the good news first. OK, the best feature of this hotel is the exceptional location,... More 

Helpful?
Thank PilotMike2009
WilmingtonHiltonGM, Front Office Manager at Hilton Wilmington Riverside, responded to this review

Thank you for taking the time to share about your recent visit and to commend our staff for their superior service; we all want to show our guests the best of what Wilmington has to offer. Though we are an older property, we've taken on many projects throughout the years to keep our facilities pleasing for our guests. This year... More 

Washington DC, District of Columbia
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The hotel is situated in a great spot to easily get you to anywhere you need downtown. The one issue I have is its clearly a very old Hilton. It definitely could use some updating, especially for the prices they ask. The bathroom seemed very dark and the interior of the rooms is outdated. I would recommend the Courtyard over... More 

Helpful?
Thank Elyssa M
WilmingtonHiltonGM, Front Office Manager at Hilton Wilmington Riverside, responded to this review

Thank you for sharing about your recent stay; we're pleased to share with you that we are currently remodeling our guest bathrooms (we've completed half the building and will commence construction when the busy season slows down) and have plans to renovate our guest bedrooms next year! We hope you'll return to see the improvements on a future trip to... More 

Knoxville, Tennessee
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I've had the opportunity to stay at this property 3-4 times over the past couple of months. I have yet to have a great experience. My first stay out two were fairly uneventful, but I would not say it was great. The hotel is in bad need of updates - more on that later - but one example: in 4... More 

Helpful?
1 Thank GDrinnen2
WilmingtonHiltonGM, Front Office Manager at Hilton Wilmington Riverside, responded to this review

Thank you for sharing about your experiences, Mr. D, and for letting me "Make it Right" for you while you were at our property. While we are very disappointed that these have been your experiences at our hotel, we're looking forward to bringing you back for another stay. We're excited to show you some of the improvements we are implementing... More 

Level Contributor
3 reviews
1 of 5 stars Reviewed 1 week ago via mobile

My husband and I came in thinking we were at a top rated chain hotel. We were surprised to find no refrigerator or microwave in our room and would have to pay extra if they had one. Same price for us to park as vallet parking. Employees nice/helpful

Helpful?
Thank Janice L
Elon, North Carolina
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

I stayed here for a recent conference down the Riverwalk at the WCC. Let's start with the pluses. The location is excellent for its proximity to the WCC, Riverwalk, and downtown restaurants and bars. The staff is very good and are always friendly and professional. I was fortunate to stay in a refreshed room this visit so the furnishings were... More 

Helpful?
Thank Toweristops
WilmingtonHiltonGM, Front Office Manager at Hilton Wilmington Riverside, responded to this review

Thank you for reviewing your recent conference visit to our property; we appreciate the positives and negatives and will use your comments in our Executive Planning Committee meetings to suggest improvements for our guests. We do have more renovations planned for the upcoming year and hope to share these exciting new features with you on a future trip to Wilmington.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
The only full service waterfront hotel in historic Wilmington, NC. The Hilton Wilmington Riverside is located in the heart of downtown only footsteps from tons of shopping, dining and sightseeing. We feature dining in Innovations Restaurant or Ruth's Chris Steakhouse (on site), Currents Coffee & Gift Shop (featuring Starbucks products),24 hour fitness & business center, outdoor pool and sprawling views of the Cape Fear or Historic Downtown from our rooms. We are the proud sponsors of North Carolina Azalea Festival, North Carolina Jazz Festival and Riverfest. ... more   less 

Additional Information about Hilton Wilmington Riverside

Address: 301 N Water St, Wilmington, NC 28401-3934
Location: United States > North Carolina > North Carolina Coast > Wilmington
Price Range: $156 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Wilmington Riverside 3.5*
Number of rooms: 274
Reservation Options:
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Also Known As:
Hilton Wilmington Riverside Hotel Wilmington
Wilmington Hilton
Hotel Style:
#17 Business Hotel in Wilmington
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