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Extended Stay America - Wilmington - New Centre Drive

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Extended Stay America - Wilmington - New Centre Drive
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65 Reviews from our TripAdvisor Community

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Showing 65: English reviews
2 reviews
1 of 5 stars Reviewed 1 week ago via mobile

I was thoroughly disappointed in management for supporting their staff even when they treated them however they felt for the day. Vivian a woman at the front desk made me feel like I wasn't allowed to ask for anything. She had a very nasty attitude. The room wasn't taken care of. The equipment takes your money (laundry mat exc.) I... More 

Helpful?
Thank Amanda S
Savannah, Georgia
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The rooms was worth the value , but that is were it ended.Poorest TV reception I have ever experienced 20 channels and mostly"no signal" Breakfast grab and go was what it was very poor selection ,no fruits ,or anything else substantial .Construction going on should be over soon .Housekeeping was very good.Rooms were quiet didn't hear any other guests .... More 

Helpful?
Thank Philip P

Travelers are raving about these Wilmington hotels

Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 10, 2016 via mobile

I needed a quick getaway. This place was just what I needed. I always boarded my dog when I went away. I wanted a place that I could take her. This place was great. The room was small, but clean. The staff was friendly and helpful. It was for only one night, but it was all that I needed. It... More 

Helpful?
Thank Sandra K
Manager_11525, Manager at Extended Stay America - Wilmington - New Centre Drive, responded to this review

We appreciate your review and are glad to have accommodated you and your dog for your quick getaway. I'm glad our room and hotel was what you need for the night. Thank you again for sharing your comments with us. We look forward to hosting you again in the future. More 

Jenkins
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 30, 2016

There is no pool, but, don't let that fact keep you from visiting, after all , you have three beaches around you, less than fifteen minutes away. The price was great for my stay. The room was roomy and open and I loved having a full kitchen to prepare my own meals. You have to ask for the utensils, plates... More 

Helpful?
Thank JenkinsHappyvisitor
Manager_11525, Manager at Extended Stay America - Wilmington - New Centre Drive, responded to this review

We appreciate you taking the time to write such a kind review. I'm thrilled to read you enjoyed our amenities, affordable price, and convenient location. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. More 

1 review
5 of 5 stars Reviewed June 21, 2016

This property was clean inside and out. I cannot stress enough it was immaculate. The beds were comfortable and the ptac units were clean and cooled the room properly. The guest services team was awesome!!

Helpful?
Thank Chance S
Manager_11525, Manager at Extended Stay America - Wilmington - New Centre Drive, responded to this review

Thank you for posting a review of our hotel. I am glad to hear that you were so impressed with the cleanliness of our hotel. As well, I'm happy that you found your bed to be comfortable and our staff to be great during your visit. I will be sure to share your kind remarks with our team. Thank you... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 18, 2016 via mobile

I stayed here for approximately a month. The room was clean but service was awful. I was baited in to paying for my whole month prior to staying there. After staying there for my month I went to check out and was told that since I wasn't staying for 2 months that they had to charge me a much higher... More 

Helpful?
2 Thank Terrible3
Raleigh, North Carolina
Level Contributor
9 reviews
4 hotel reviews
2 of 5 stars Reviewed June 12, 2016 via mobile

My husband and I checked in late Friday night, while we were checking in a couple was complaining about their room but we kept hope alive. Pros: 1. large spacious room 2. Updated bathroom 3.Provided a place to stay when everything around was sold out Cons: 1. when we got ready for bed we pulled the sheets to spray lysol... More 

Helpful?
Thank Shanda W
Manager_11525, Manager at Extended Stay America - Wilmington - New Centre Drive, responded to this review

I recently received a copy of your review, and wanted to take a moment to respond. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. As this hotel’s manager, I challenge our staff to continually improve the experience... More 

1 review
1 of 5 stars Reviewed June 11, 2016 via mobile

Bobby checked us in and it was the slowest check in I have ever experienced (& I travel a LOT for work). Bobby gave me a "Staff inside magnet" and said to keep it posted when our dog was there. I had to point out he had given me the wrong magnet. Then he couldn't find the right magnet and... More 

Helpful?
Thank Megan G
Wilmington, North Carolina
1 review
5 of 5 stars Reviewed June 3, 2016

We were moving into Wilmington and need a place to stay while we search for a house. Extended Stay America was the right choice, the room was tastefully renovated, the staff very friendly and helpful, the location was near everything and the price was right

Helpful?
Thank kmabrouk
Chesapeake, Virginia
Level Contributor
64 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed May 16, 2016

Our stay was a long weekend. Wow! Extended Stay exceeded out expectations! The room was spotless, quiet and very convenient. The staff did a great job and was very friendly. We didn't want to leave. Fridge is full size. All in all we loved the place!

Helpful?
Thank MargaretR8
Manager_11525, General Manager at Extended Stay America - Wilmington - New Centre Drive, responded to this review

Thank you so much for posting a review of our property. I’m thrilled that we were able to exceed your expectations and provide you with a home away from home experience! I truly appreciate your comments regarding our friendly customer service, comfortable rooms, and our fully equipped kitchens. The staff and I would like to thank you again for posting... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Self-Serve Laundry

Additional Information about Extended Stay America - Wilmington - New Centre Drive

Address: 4929 New Centre Dr, Wilmington, NC 28403-1662
Location: United States > North Carolina > North Carolina Coast > Wilmington
Price Range: $71 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Extended Stay America - Wilmington - New Centre Drive 2*
Number of rooms: 104
Reservation Options:
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Also Known As:
Extended Stay Wilmington
Wilmington Extended Stay
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