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BEST WESTERN PLUS University Inn

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5345 Market St, Wilmington, NC 28405-3505 (Formerly Innkeeper - Wilmington)
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402 Reviews from our TripAdvisor Community

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Showing 398: English reviews
Cohutta
Level Contributor
58 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

This hotel is conveniently located. We were here to visit UNCW and Wrightsville Beach. It is centrally located and near plenty of restaurants. The room was clean. Staff was friendly. Pool was nice. Coffee was always fresh and hot in the lobby. My kids enjoyed the fresh baked cookies both nights. I would have given a five rating if only... More 

Helpful?
Thank Nicole C
Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review

Thank you for taking the time to review our hotel near UNC Wilmington! We are happy to hear that you enjoyed your stay with us. We apologize that we did not have scrambled eggs on the day you were here, as we rotate between eggs, omelettes, and sausage and biscuits in order to provide a variety to our guests staying... More 

South Carolina
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Our room had 2 queen beds with pillow tops. The mattress was a little soft for me, but might work well for someone else. Though the hotel was busy, I noticed the noise in the hallway was very minor. The breakfast bar was great, with waffles, eggs, some type of meat, and a variety of juices, yogurt, and breads. The... More 

Helpful?
Thank 4traveleyes
Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review

Thank you for taking the time to review our hotel. We are happy that you enjoyed your stay with us, and enjoyed our quiet rooms and breakfast. We hope to see you again soon! Regards, Rebecca Ramey eCommerce Marketing Manager Best Western Plus University Inn Wilmington Daly Seven, Inc. More 

Wilkesboro, United States
1 review
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel for two nights while in town for business. The hotel was clean, the bed was very comfortable and the staff were very helpful and friendly. It is also located in a great location.

Review collected in partnership with Best Western

Helpful?
Thank Becky G
Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review

Thank you Becky for the five star rating! We are happy to hear that you had a wonderful stay with us during your recent business trip to Wilmington. We hope to see you again the next time you travel to our area! Regards, Rebecca Ramey eCommerce Marketing Manager Best Western Plus University Inn Wilmington Daly Seven, Inc. More 

Lynchburg, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Another great stay at this hotel. Very friendly staff, excellent breakfast, and clean room. Love that they have queen size beds.The location is close to Wrightsville Beach and Carolina Beach .Check in and out was easy.

Review collected in partnership with Best Western

Helpful?
Thank Lisa B
Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review

Thank you Lisa for the five star rating! We love to hear that you enjoyed our clean rooms, comfortable beds, and great hotel location near the beach. We hope to see you again soon! REgards, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn More 

East Elmhurst, United States
1 review
2 of 5 stars Reviewed 1 week ago

This is my second stay here. There were not problems the first time. I won't be coming there again. Maybe people don't notice the little critters running around looking for liquid to fall into. But when i woke up and started to take a big drink of iced cold water I was so so disgusted by these bugs i saw... More 

Review collected in partnership with Best Western

Helpful?
Thank Joyce S
Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review

Dear Joyce, Thank you for taking the time to review our hotel. We apologize that your second stay with us fell below expectations. We have treated our hotel for ants with a third party pest management company. As a hotel, we know the importance of keeping these creatures at bay, which are attracted to food sources in hotel public spaces... More 

Wilmington
2 reviews
5 of 5 stars Reviewed 1 week ago

Outstanding personnel, eager to offer excellent service. Very clean, modern and no issues at all. Will recommend this hotel to friends and family. Location is good, breakfast was acceptable in a very clean eating area. We will stay here again on our next tyrip to Wilmington, NC

Review collected in partnership with Best Western

Helpful?
Thank Larry L
Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review

Thank you Larry for the five star review on TripAdvisor! We love to hear that our customer service exceeded your expectations during your stay. We appreciate you recommending our hotel to friends and family, and we look forward to seeing you again the next time you visit Wilmington, NC! Regards, Rebecca Ramey eCommerce Marketing Manager Best Western Plus University Inn... More 

Leeds
Level Contributor
34 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 1 week ago

A clean, well serviced base for our overnight stay. The rooms were spacious with all the usual amenities and large comfortable beds. Breakfast was the usual self service buffet, adequate rather than exciting. Located close to the main road making it a convenient place to stay whilst travelling.

Helpful?
Thank Wobblylegs
Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review

Thank you for taking the time to review our hotel. We are happy that you had a clean and comfortable stay with us. We hope to see you again the next time you visit our area! Regards, Rebecca Ramey eCommerce Marketing Manager Best Western Plus University Inn Wilmington Daly Seven, Inc. More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

This hotel was very nice. For the price and purpose, it was definitely a great stay. Close to beach and lots of places to eat. Staff very friendly. The breakfast was very good. .. my husband and I thoroughly enjoyed our one night stay and will definitely be back. The decor of the room is beautiful. .... The only issue... More 

Helpful?
Thank Velicia M
Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review

Thank you Velicia for the five star rating of our hotel near Wrightsville Beach! We love to hear that you had a wonderful stay and that we were an excellent value for our area. We apologize that the ice machine wasn't working during your stay, but the parts have been ordered so it should be fixed when you return. We... More 

SAINT AUGUSTINE
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

Our room was clean. Housekeeping cleaned the room daily and replaced the towels. Breakfast was great. Two staff members worked the breakfast room every day and kept it spotless. The breakfast was wonderful. Bacon or sausage was served.

Helpful?
Thank Nancy820
Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review

Thank you for the five star rating! We love to hear that our staff's efforts to provide our guests with a clean and comfortable stay exceeded your expectations. We hope to see you again soon! Regards, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc More 

Hummelstown, Pennsylvania
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

My husband and I stayed at this hotel for our vacation. All the staff is genuinely friendly and welcoming. Our room was clean and seemed new. The hotel has nice amenities as well. Free breakfast was nice with bagels, eggs, bacon or sausage, waffles and cereal. We loved our stay here, and I would absolutely stay here again!

Helpful?
Thank carnesicil
Rebecca R, Manager at BEST WESTERN PLUS University Inn, responded to this review

Thank you for the five star review on TripAdvisor! We love to hear that you had a wonderful stay at our hotel during your vacation in Wilmington, NC. We hope to see you again the next time you visit our area! Regards, Rebecca Ramey eCommerce Marketing Manager BEST WESTERN PLUS University Inn Daly Seven, Inc More 

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Our award winning hotel offers Southern hospitality, spacious rooms and a great value for guests who want to visit historic Wilmington and Wrightsville Beach. Located halfway between the two, and close to the University of North Carolina at Wilmington, our Wilmington hotel is a great value. Amenities include: Free Breakfast, Free WiFi, Outdoor Pool, Fitness Center, Fridge & Microwave ... more   less 

Additional Information about BEST WESTERN PLUS University Inn

Address: 5345 Market St, Wilmington, NC 28405-3505 (Formerly Innkeeper - Wilmington)
Location: United States > North Carolina > North Carolina Coast > Wilmington
Price Range: $95 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS University Inn 2.5*
Number of rooms: 92
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Priceline, Hotwire, Orbitz, Best Western + Iniative and Odigeo so you can book your BEST WESTERN PLUS University Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Innkeeper - Wilmington Hotel Wilmington
Innkeeper Hotel Wilmington
Hotel Style:
#4 Best Value Hotel in Wilmington
#6 Family Hotel in Wilmington
#6 Romantic Hotel in Wilmington
#13 Business Hotel in Wilmington
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