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Holiday Inn Express & Suites Wilmington - University Center

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Holiday Inn Express & Suites Wilmington - University Center
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260 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Wilmington - University Center
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Showing 259: English reviews
Wilmington, North Carolina
1 review
2 of 5 stars Reviewed August 12, 2016

I was quoted verbally several times the price of the room. As a local, there was a $250 hold on my credit card (to be refunded at checkout). They took the money from my account and then kept the amount saying the room costs more than what I was originally quoted. Shame on them. I am on Social Security Disability... More 

Helpful?
Thank sugarbunee
IHGService, Guest Relations Manager at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Dear sugarbunee, Thank you for taking the time to write us a review regarding your recent stay and for choosing to stay with us. We are sorry for the charges issues you had with your reservation and the service you received from our staff. We would like to look into this matter. As such, I have sent you a private... More 

Tulsa, Oklahoma
Level Contributor
94 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed August 9, 2016

We booked last minute, literally before we arrived but booked wrong night, website kept kicking us off and must have changed dates, we didn't notice. Front desk clerk Alex was still able to get us a room for close to the same price. He was very efficient and friendly, had several things going on at same time. Lots of fans... More 

Helpful?
Thank coach96
WilmingtonNC1, Director of Sales at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Hello! Thank you for your recent stay with us. We appreciate your comments on your experience, our staff, and our front desk associate, Alex! Additionally, we appreciate your comments on areas that we may improve upon. These will be shared with our staff so that we may utilize them as a learning tool and improve guest experiences. Thank you for... More 

Dexter, Missouri
Level Contributor
71 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed July 25, 2016 via mobile

The property needs some TLC. The staff was kind, but room doors are in rough shape, bathroom needs bleach and pool seemed to be a little green. Laundry facility (one of each) worked great. Our first room smelled like a wet dog, but staff quickly relocated us. There is a Walmart next door.

Helpful?
Thank focusedtraveler
WilmingtonNC1, Director of Sales at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Greetings! Thank you for your recent stay with us. We apologize for the inconveniences you faced during your stay. We have shared these with our management team so that we may improve guest experiences and services. Thank you for your business and we hope to see you again soon so that we may provide a better experience. More 

Raleigh, North Carolina
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 25, 2016 via mobile

Nice hotel not what I expected for a Holiday Inn, I mainly stay at Hilton Branded HotelsI. I had a King Suite, the room set up reminded me of the set up at Embassy Suites. Upon entering the room you are in a sitting area walk through to kitchenette with bathroom on the side then to the bedroom. The room... More 

Helpful?
Thank Stephanie W
WilmingtonNC1, Director of Sales at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Hello! Thank you for your recent stay with us. We appreciate your comments regarding your experience, our property, and location. Thank you for your comments in areas that we can improve upon as well. We have shared these with our staff so that we may provide a better experience. Thank you for your business and we hope to see you... More 

Danville, Virginia
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 14, 2016 via mobile

AC has issues. Have to push & push buttons to get it to work. Hard to switch from AC to fan! Some beds squeck badly & sounds like it might fall. Needs fixing. Very nice friendly housekeeping staff. Quiet, great towels & soft sheets. Close to Wrightsville beach about 4 miles. Hotel difficult to get into from the main road!

Helpful?
Thank c y
WilmingtonNC1, Director of Sales at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Greetings! Thank you for your recent stay with us. We appreciate your comments regarding areas that we can improve upon. We've shared your comments with our management staff so that we may correct those items as soon as possible. Thank you for your business and we hope to welcome you back in the future so that we may provide a... More 

Davie, Florida, United States
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 1, 2016 via mobile

We stayed 3 nights and everything was perfect. Loved the employee s and especially Carl . We had a very special chat with Carl. The breakfasts were awesome. Beds comfortable and clean. Thanks for everything!

Helpful?
Thank Shauna H
WilmingtonNC1, Director of Sales at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Greetings! Thank you for your recent stay with us and kind comments regarding your experience and our staff. We have passed your comments along to Carl and we too think he's an amazing employee! We appreciate your business and hope to see you again soon! More 

Statesville, North Carolina
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed July 1, 2016

My daughter and I stayed here for her orientation at UNCW. It is super close to campus. It is a good decent place to stay, the entrance was a bit awkward...there are 2 entrances and the way the building is situated, it's hard to tell which door has the front desk...they need to have a sign that says main entrance... More 

Helpful?
Thank djshodges
WilmingtonNC1, Director of Sales at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Hello! Thank you for your recent stay with us. We appreciate your comments regarding areas that we can improve upon. We have informed our staff so that the items you mentioned can be utilized as a learning tool and so that we can insure everything is corrected immediately. Thank you for your business and best of luck to your daughter... More 

Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed June 16, 2016 via mobile

We have stayed here many many times and this time left little to be desired. Get to room it smelled very musty had to prop hallway door open. Our family of four went to get ready to go out and there was ONE towel. Go out to pool and no towels first day. Second day no towels again and the... More 

Helpful?
Thank Monluc11
WilmingtonNC1, Director of Sales at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Hello! Thank you for your candid comments regarding your recent stay with us. We greatly apologize for all the inconveniences faced. We aim to provide a efficient, safe, and friendly stay for all of our guests. Your comments have been given to our management staff so that we may utilize them as a learning tool. We have contacted you directly... More 

Richmond, Virginia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 13, 2016

I stayed at this hotel for a few days last week. The price is right, breakfast was good and the location was great. But...my room could have been cleaned a lot better and the hotel needs a little more maintenance. There was hair on the lamp next to the bed, hair/pubes on the floor in the bathroom and pubes in... More 

Helpful?
1 Thank Andrea B
WilmingtonNC1, Director of Sales at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Greetings! Thank you for your candid comments regarding your recent stay with us. We greatly apologize for all the inconveniences faced regarding the cleanliness of your guest accommodations. We don't take this lightly and have informed our housekeeping management staff of the issues so that we may correct these items immediately. We have completed carpet cleaning this week in all... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 9, 2016

Decent rooms, good, hot breakfast, delicious coffee and the location was convenient. Would stay here again. Lots of stores and restaurants around to go to and a quick trip to get to Wrightsville Brach and others.

Helpful?
Thank Jocelyn R
WilmingtonNC1, Director of Sales at Holiday Inn Express & Suites Wilmington - University Center, responded to this review

Greetings! Thank you for your recent stay with us. We appreciate your comments regarding our property, location, and breakfast. We too think the coffee is delicious and the breakfast offers a yummy variety for everyone! Thank you for your business and we hope to see you again soon! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express(R) & Suites Wilmington - University Center offers an ideal location in mid-town Wilmington. Our hotel is less than one mile from the campus of UNC-W. We have great amenities, such as an outdoor pool, complimentary Wi-Fi access and hot breakfast. Corporate guests soon find out why we're one of the best hotels in Wilmington, NC for business travelers, as we offer business work stations with printing capabilities, as well as access to copy and fax services. We have more than 1,600 sq ft of flexible meeting space that will handle groups of up to 80 people. In addition, companies such as General Electric, Corning, Verizon Wireless and PPD are all close to our location. Our hotel is a great place for leisure travelers, too! We're close to the USS North Carolina Battleship and Children's Museum of Wilmington. Families can visit the Cape Fear Museum or explore historic downtown. We're also near Mayfaire Town Center, and some of North Carolina's most beautiful beaches are just seven miles away. While you stay with us, our staff will make sure that you enjoy every aspect of your stay. We serve a complimentary hot breakfast every morning, featuring our signature cinnamon rolls and more. Reserve a room with us today, and you'll see why our guests return year after year. ... more   less 

Additional Information about Holiday Inn Express & Suites Wilmington - University Center

Address: 160 Van Campen Blvd, Wilmington, NC 28403-1621
Location: United States > North Carolina > North Carolina Coast > Wilmington
Price Range: $87 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Wilmington - University Center 2.5*
Number of rooms: 131
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel Wilmington
Holiday Inn Express And Suites
Holiday Inn Express Wilmington
Holiday Inn Wilmington
Wilmington Holiday Inn
Hotel Style:
#15 Business Hotel in Wilmington
#17 Family Hotel in Wilmington
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