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BEST WESTERN Smoky Mountain Inn

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483 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Smoky Mountain Inn
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Showing 476: English reviews
Waterloo, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

If your're vacationing in the Smokey Mountains area and traveling East, I highly reccomend staying here,Friendly and helpful staff, very beautiful and peaceful setting. Will visit this location again in the near future.

Review collected in partnership with Best Western

Helpful?
Thank Ronald W
Manager_BWSMI, Manager at BEST WESTERN Smoky Mountain Inn, responded to this review

Ronald, Thank you for choosing to with us at the Smoky Mountain Inn. We are excited to hear that you had a wonderful experience at our facility. I hope you were able to see that our staff works extremely hard to ensure a wonderful guest experience. If there is anything we can do to improve upon, please let us know.... More 

Richmond
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

The entire hotel was clean and inviting. The rooms were large and fresh appearing. The hotel staff went out of it's way to make you feel welcome. The pool was a great benefit after riding the roads on a motorcycle everyday.

Review collected in partnership with Best Western

Helpful?
Thank Todd S
Manager_BWSMI, Manager at BEST WESTERN Smoky Mountain Inn, responded to this review

Todd, Thank you for choosing to stay at the Smoky Mountain Inn and allowing us the opportunity to serve your lodging needs. Our staff works extremely hard to ensure our guests have a wonderful stay. We pride ourselves on providing a clean, comfortable and peaceful environment. We hope you come back soon to enjoy our Lodge and the scenic motorcycle... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

The perfect location for a quite getaway. Everything we wanted to see and do was within close proximity of the resort. The staff was friendly and the place was very clean and kept serviced, even daily bottles of water, popcorn and cookies. Even though we had a lot planned for both trips, I could have enjoyed just hanging out, looking... More 

Review collected in partnership with Best Western

Helpful?
Thank M8398NNdianeh
Manager_BWSMI, Manager at BEST WESTERN Smoky Mountain Inn, responded to this review

Thank you for choosing to stay with us at the Smoky Mountain Inn. Our staff is excited to hear that we were able to make your vacation a great experience. We all try hard to ensure our guests have a hospitable, relaxing and peaceful stay at our lodge. Our isolated location on the hill provides for a unique atmosphere that... More 

Largo, Florida
Level Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 5 weeks ago

This hotel is extremely clean, has a lovely hotel staff, very quiet, and has a fantastic view of the Smokey Mountains. The rooms are nicely furnished and comfortable. The location is a short scenic ride to Asheville, Smokey Mountains National Park, Cherokee, and Main Street in Waynesville. We highly recommend this hotel.

Review collected in partnership with Best Western

Helpful?
Thank Eileen1153
Manager_BWSMI, Manager at BEST WESTERN Smoky Mountain Inn, responded to this review

Eileen, Thank you for choosing to stay at the Smoky Mountain Inn. We are grateful you have given us an opportunity to serve your lodging needs. As you pointed out, our proximity to major attractions, such as Asheville, Smoky Mountain National Park, Blue Ridge Parkway, Cherokee, and Downtown Waynesville, makes our Inn a convenient & popular choice for travelers coming... More 

Newton, Iowa
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Awesome service. Morning check out person was a little cranky but everything else was top notch. Awesome place to stay. Beautiful view. Excellent breakfast and accommodations. Would go back with no hesitation.

Review collected in partnership with Best Western

Helpful?
Thank Carla50208
Manager_BWSMI, Manager at BEST WESTERN Smoky Mountain Inn, responded to this review

Carla, Thank you for choosing to stay at the Smoky Mountain Inn. We are glad to hear you had a great experience at our facility. Our staff works diligently to ensure our guests have a hospitable, comfortable and relaxing stay. I will look into your comment about the check-out process, but I assure you that is not typical experience for... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed July 19, 2016 via mobile

This hotel has beautiful landscsping. Love all the potted olants. The view is amazing. The staff is extremely friendly. We got a complimentary bag of water, popcorn and cookies. The coffee is available all the time and the picnic tables located around the hotel offer a great site for enjoin morning coffee. The room was a modern update and extremely... More 

Helpful?
Thank tonya D
Manager_BWSMI, Manager at BEST WESTERN Smoky Mountain Inn, responded to this review

Tonya, Thank you for choosing to stay with us at the Smoky Mountain Inn. We are thrilled to hear that you enjoyed your stay and loved the landscaping, the breathtaking mountain views and the recent renovations we have completed. If there is anything we can do to improve, please let us know. We can be easily reached at 828-456-4402. Thanks... More 

North Fort Myers, Florida, United States
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 17, 2016

If you need a clean, economical and efficient stay in Waynesville this is the place. The staff are friendly and very accommodating. It is close to restaurants and shopping and you will find it has good value.

Helpful?
1 Thank Armando G
Manager_BWSMI, Manager at BEST WESTERN Smoky Mountain Inn, responded to this review

Armando, Thank you for choosing to stay with us at the Smoky Mountain Inn. I am glad you were able to see that our staff takes pride in providing a clean, comfortable and relaxing environment for all of our guests. We are extremely fortunate to be located in Waynesville, "The Gateway to the Smokies," which offers numerous eateries and eclectic... More 

La Grange, North Carolina, USA
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 17, 2016

I would stay here again! The staff was so nice and helpful. The breakfast was decent. The room was very pleasantly decorated and comfortable. I like all the pillows on the beds and tv was nice as well.

Review collected in partnership with Best Western

Helpful?
1 Thank CampingNC
Manager_BWSMI, Manager at BEST WESTERN Smoky Mountain Inn, responded to this review

Thank you for choosing to stay at the Smoky Mountain Inn. We are glad to hear that you found our Inn to be clean and quiet. It sounds like you had an opportunity to interact with our staff; I hope you were able to notice that we all take pride in providing wonderful customer service and a memorable guest experience.... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 16, 2016

Motel was very clean but just needed more breakfast area. Room was clean. Nice large T.V.. Bathroom was clean. Loved the towels and the extras's they gave. Located up on a hill. Great view. Beautiful outside area. Will be back.

Review collected in partnership with Best Western

Helpful?
1 Thank 953darlenel
Manager_BWSMI, Manager at BEST WESTERN Smoky Mountain Inn, responded to this review

Darlene, Thank you for choosing to stay at the Smoky Mountain Inn. We are so glad to hear that you found our Inn to be clean and comfortable. We are almost complete with our room upgrades, and glad to hear that you enjoyed the changes we have made so far. In addition to building a larger breakfast area, we have... More 

Darlington, SC
Level Contributor
50 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed July 15, 2016

This motel is very clean and the beds are very comfortable! The view of the mountains from our room was spectacular! This is the best place to stay in Waynesville, NC! This little town has many interesting shops! We'll be back...

Review collected in partnership with Best Western

Helpful?
Thank BarbDarlington_SC
Manager_BWSMI, Manager at BEST WESTERN Smoky Mountain Inn, responded to this review

Barb, Thank you for choosing to stay at the Smoky Mountain Inn. I'm glad to hear that you enjoyed your experience at our facility. Our staff works extremely hard to ensure our lodge is well maintained, clean and peaceful in hopes of creating a unique mountain getaway experience. We are fortunate to be located in quaint Town of Waynesville, which... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access

Additional Information about BEST WESTERN Smoky Mountain Inn

Address: 130 Shiloh Trl, Waynesville, NC 28786-9007
Location: United States > North Carolina > North Carolina Mountains > Waynesville
Price Range: $108 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — BEST WESTERN Smoky Mountain Inn 2*
Number of rooms: 58
Reservation Options:
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Also Known As:
Best Western Smoky Mountain Hotel Waynesville
Best Western Waynesville
Waynesville Best Western
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