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BEST WESTERN Smoky Mountain Inn

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BEST WESTERN Smoky Mountain Inn
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471 Reviews from our TripAdvisor Community

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Showing 464: English reviews
1 review
5 of 5 stars Reviewed 6 days ago NEW

The perfect location for a quite getaway. Everything we wanted to see and do was within close proximity of the resort. The staff was friendly and the place was very clean and kept serviced, even daily bottles of water, popcorn and cookies. Even though we had a lot planned for both trips, I could have enjoyed just hanging out, looking... More 

Review collected in partnership with Best Western

Helpful?
Thank M8398NNdianeh
Manager_BWSMI, Manager at BEST WESTERN Smoky Mountain Inn, responded to this review

Thank you for choosing to stay with us at the Smoky Mountain Inn. Our staff is excited to hear that we were able to make your vacation a great experience. We all try hard to ensure our guests have a hospitable, relaxing and peaceful stay at our lodge. Our isolated location on the hill provides for a unique atmosphere that... More 

Philadelphia, Pennsylvania
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is extremely clean, has a lovely hotel staff, very quiet, and has a fantastic view of the Smokey Mountains. The rooms are nicely furnished and comfortable. The location is a short scenic ride to Asheville, Smokey Mountains National Park, Cherokee, and Main Street in Waynesville. We highly recommend this hotel.

Review collected in partnership with Best Western

Helpful?
Thank Eileen1153
Manager_BWSMI, Manager at BEST WESTERN Smoky Mountain Inn, responded to this review

Eileen, Thank you for choosing to stay at the Smoky Mountain Inn. We are grateful you have given us an opportunity to serve your lodging needs. As you pointed out, our proximity to major attractions, such as Asheville, Smoky Mountain National Park, Blue Ridge Parkway, Cherokee, and Downtown Waynesville, makes our Inn a convenient & popular choice for travelers coming... More 

Newton, Iowa
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Awesome service. Morning check out person was a little cranky but everything else was top notch. Awesome place to stay. Beautiful view. Excellent breakfast and accommodations. Would go back with no hesitation.

Review collected in partnership with Best Western

Helpful?
Thank Carla50208
Manager_BWSMI, Manager at BEST WESTERN Smoky Mountain Inn, responded to this review

Carla, Thank you for choosing to stay at the Smoky Mountain Inn. We are glad to hear you had a great experience at our facility. Our staff works diligently to ensure our guests have a hospitable, comfortable and relaxing stay. I will look into your comment about the check-out process, but I assure you that is not typical experience for... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

This hotel has beautiful landscsping. Love all the potted olants. The view is amazing. The staff is extremely friendly. We got a complimentary bag of water, popcorn and cookies. The coffee is available all the time and the picnic tables located around the hotel offer a great site for enjoin morning coffee. The room was a modern update and extremely... More 

Helpful?
Thank tonya D
Manager_BWSMI, Manager at BEST WESTERN Smoky Mountain Inn, responded to this review

Tonya, Thank you for choosing to stay with us at the Smoky Mountain Inn. We are thrilled to hear that you enjoyed your stay and loved the landscaping, the breathtaking mountain views and the recent renovations we have completed. If there is anything we can do to improve, please let us know. We can be easily reached at 828-456-4402. Thanks... More 

North Fort Myers, Florida, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

If you need a clean, economical and efficient stay in Waynesville this is the place. The staff are friendly and very accommodating. It is close to restaurants and shopping and you will find it has good value.

Helpful?
1 Thank Armando G
Manager_BWSMI, Manager at BEST WESTERN Smoky Mountain Inn, responded to this review

Armando, Thank you for choosing to stay with us at the Smoky Mountain Inn. I am glad you were able to see that our staff takes pride in providing a clean, comfortable and relaxing environment for all of our guests. We are extremely fortunate to be located in Waynesville, "The Gateway to the Smokies," which offers numerous eateries and eclectic... More 

La Grange, North Carolina, USA
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I would stay here again! The staff was so nice and helpful. The breakfast was decent. The room was very pleasantly decorated and comfortable. I like all the pillows on the beds and tv was nice as well.

Review collected in partnership with Best Western

Helpful?
1 Thank CampingNC
Manager_BWSMI, Manager at BEST WESTERN Smoky Mountain Inn, responded to this review

Thank you for choosing to stay at the Smoky Mountain Inn. We are glad to hear that you found our Inn to be clean and quiet. It sounds like you had an opportunity to interact with our staff; I hope you were able to notice that we all take pride in providing wonderful customer service and a memorable guest experience.... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Motel was very clean but just needed more breakfast area. Room was clean. Nice large T.V.. Bathroom was clean. Loved the towels and the extras's they gave. Located up on a hill. Great view. Beautiful outside area. Will be back.

Review collected in partnership with Best Western

Helpful?
1 Thank 953darlenel
Manager_BWSMI, Manager at BEST WESTERN Smoky Mountain Inn, responded to this review

Darlene, Thank you for choosing to stay at the Smoky Mountain Inn. We are so glad to hear that you found our Inn to be clean and comfortable. We are almost complete with our room upgrades, and glad to hear that you enjoyed the changes we have made so far. In addition to building a larger breakfast area, we have... More 

Darlington, SC
Level Contributor
49 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This motel is very clean and the beds are very comfortable! The view of the mountains from our room was spectacular! This is the best place to stay in Waynesville, NC! This little town has many interesting shops! We'll be back...

Review collected in partnership with Best Western

Helpful?
Thank BarbDarlington_SC
Manager_BWSMI, Manager at BEST WESTERN Smoky Mountain Inn, responded to this review

Barb, Thank you for choosing to stay at the Smoky Mountain Inn. I'm glad to hear that you enjoyed your experience at our facility. Our staff works extremely hard to ensure our lodge is well maintained, clean and peaceful in hopes of creating a unique mountain getaway experience. We are fortunate to be located in quaint Town of Waynesville, which... More 

Dickson, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Very clean, updated hotel with a great view and friendly staff. Would definitely stay there again! Nice restaurants in the quaint town of Waynesville along with local crafts. it is about 10 miles off the interstate but well worth the slight diversion if travelling I-40.

Review collected in partnership with Best Western

Helpful?
Thank Tom L
Manager_BWSMI, Manager at BEST WESTERN Smoky Mountain Inn, responded to this review

Tom, Thank you so much for choosing to stay with us at the Smoky Mountain Inn. Our proximity to 23/74 and I-40 as well as Asheville and Blue Ridge Parkway makes us a convenient choice for both tourists and travelers. We hope you come back and spend more time with us in Waynesville. If you need help making future reservations,... More 

Brunswick, Georgia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our stay at the Best Western Smoky Mountain Inn was excellent!! Our room was very nice, spacious, and clean. The grounds were immaculate, flowers were gorgeous and simply put--- it was a breath of fresh air!!!! There were benches, picnic tables and swings all around on the property to enjoy sitting outside looking over the mountains. The entire staff was... More 

Helpful?
Thank marikareyna
Manager_BWSMI, Manager at BEST WESTERN Smoky Mountain Inn, responded to this review

Thank you for choosing to stay with us at the Smoky Mountain Inn. We are delighted to hear that you enjoyed your experience with us. As you can see, we take pride in providing a clean, peaceful and refreshing mountain getaway for our patrons. Our staff genuinely enjoys creating a memorable experience. The additional outside seating also helps create a... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access

Additional Information about BEST WESTERN Smoky Mountain Inn

Address: 130 Shiloh Trl, Waynesville, NC 28786-9007
Location: United States > North Carolina > North Carolina Mountains > Waynesville
Price Range: $120 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — BEST WESTERN Smoky Mountain Inn 2*
Number of rooms: 58
Reservation Options:
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Also Known As:
Best Western Smoky Mountain Hotel Waynesville
Best Western Waynesville
Waynesville Best Western
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