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BEST WESTERN Smoky Mountain Inn

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497 Reviews from our TripAdvisor Community

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Showing 490: English reviews
Surf City, North Carolina
Level Contributor
217 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We were going the Waynesville area for an annual Bladder Cancer Survivor Support Meeting on Fri & Sat (9/16 & 9/17). We wanted to do some SightSeeing while in the area also. Based on some recommendations of the local BCAN Organizer we choose this hotel for our stay. We called & booked a room for five days, not knowing how... More 

Helpful?
Thank George H
Jackson Springs, United States
5 of 5 stars Reviewed yesterday NEW

The best hotel we stayed in on our 4 day get-a-way. Service was great, bed was very comfortable and the breakfast was good. It was a great place to stay. Would stay there again. I recommend this hotel if you are in the area.

Review collected in partnership with Best Western

Helpful?
Thank Wannetta H
Roanoke
5 of 5 stars Reviewed 2 days ago NEW

Situated with a beautiful mountain view, this hotel also has carefully planned landscaping that complements the setting. The rooms look to be freshly remodeled and are very atractive. It was quiet even though it sits on a hill above a noisy road. Staff are very pleasant. The breakfast was very complete in terms of items offered. An excellent value and... More 

Review collected in partnership with Best Western

Helpful?
Thank Lucile W
5 of 5 stars Reviewed 2 days ago NEW

We stayed at the Best Western in Waynesville, NC to attend a wedding in Waynesville. The hotel was very clean, newly remodeled and hotel staff was outstanding. The beds were comfortable and the breakfast was very good. This hotel is a great stay and value. Deborah went out of her way to make sure the guest for the wedding staying... More 

Review collected in partnership with Best Western

Helpful?
Thank K6555EQdavidt
1 review
5 of 5 stars Reviewed 3 days ago NEW

After a long day of hiking in the VA Mountains my next stop was Asheville. Unfortunately, It was late and everything was booked. Waynesville was a bit further than I had planned to drive but once I got to the room I was very grateful! Super clean, quiet, friendly and away from traffic. I'll definitely be back!

Review collected in partnership with Best Western

Helpful?
Thank Tannie P
Orient, New York
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This's hotel lived up to their website photos and more. From the minute we checked in until our checkout the next morning this was a real treat. Staff were very friendly, especially Kayeand Barbara. The room was immaculate. Believe we were in one of the newly renovated rooms - great job. Great beds, fabulous tv, and the grounds were just... More 

Helpful?
Thank Travelinggirl11957
Manager_BWSMI, Manager at BEST WESTERN Smoky Mountain Inn, responded to this review

Thank you for choosing to stay with us at the Smoky Mountain Inn. We are thrilled to hear that you enjoyed your visit and found our staff to be friendly and helpful. We all take pride in providing a comfortable, clean and hospitable environment for our guests. As you pointed out, we have renovated our entire facility and glad to... More 

Atlanta, United States
1 review
5 of 5 stars Reviewed 1 week ago

A typical motel with a not so typical family friendly ambiance. A super friendly staff. The grounds make for a pleasant atmosphere and the views are gorgeous. The location is perfect - close to town, expressway if you care to go to Asheville or a short skip over to the Blue Ridge Parkway and Smoky National Park.

Review collected in partnership with Best Western

Helpful?
Thank Troy B
Manager_BWSMI, Manager at BEST WESTERN Smoky Mountain Inn, responded to this review

Troy, Thank you for choosing to stay at the Smoky Mountain Inn. We are delighted to hear that you enjoyed your experience and found our staff to be like family. I hope you were able to notice that we all work extremely hard to ensure that you and all of our guests have a wonderful experience. Our location to nearby... More 

Waynesville, North Carolina
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Instead of toughing it out when we had water problems at home, we stayed here. Older in structure, the motel is clean and quiet, ample in size, and a nice continental breakfast is offered. Barbara will welcome you at the front desk and make you feel like kin. The cleaning staff is very efficient.

Helpful?
Thank Sorghum2012
Manager_BWSMI, Manager at BEST WESTERN Smoky Mountain Inn, responded to this review

Thank you for choosing to stay at the Best Western Smoky Mountain Inn. I am delighted to hear that you enjoyed your visit at our facility and found our staff to be like family. As you can see we all work extremely hard to ensure our patrons have a wonderful experience. We hope your maintenance issue at home is resolved... More 

Mint Hill, North Carolina
Level Contributor
64 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is one of my favorite places to stay, tucked on top of a hill with a gorgeous exterior and breathaking views. Sharply-dressed Pratik checked me in with unmatched warmth and professionalism. The room was clean, well-appointed, and comfortable. Fast internet, hot shower, cozy bed, big TV. This hotel is a great value - I'll definitely stay there again.

Review collected in partnership with Best Western

Helpful?
Thank John M
Manager_BWSMI, Manager at BEST WESTERN Smoky Mountain Inn, responded to this review

John, Thank you for choosing to stay with us at the Smoky Mountain Inn. We are certainly glad to hear that you enjoyed your experience at our Inn. It was certainly a pleasure to meet you and have the opportunity to accommodate your lodging needs. I hope you were able to also notice that we all take pride in providing... More 

Pittsboro, NC, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Nothing fancy about this hotel but if you are looking for a clean, affordable spot, this is the place for you. The staff is very friendly and accommodating. Beautiful mountain views and lovely landscaping.

Review collected in partnership with Best Western

Helpful?
Thank Terry H
Manager_BWSMI, Manager at BEST WESTERN Smoky Mountain Inn, responded to this review

Terry, Thank you for choosing to stay with us at the Smoky Mountain Inn. We are delighted to hear that you found our facility to be clean and welcoming. As you described, our staff takes pride in providing a unique guest experience whether its through our knowledge of local attractions or our dedication to providing a meticulously landscaped Inn on... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access

Additional Information about BEST WESTERN Smoky Mountain Inn

Address: 130 Shiloh Trl, Waynesville, NC 28786-9007
Location: United States > North Carolina > North Carolina Mountains > Waynesville
Price Range: $108 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — BEST WESTERN Smoky Mountain Inn 2*
Number of rooms: 58
Reservation Options:
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Also Known As:
Best Western Smoky Mountain Hotel Waynesville
Best Western Waynesville
Waynesville Best Western
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