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Microtel Inn & Suites by Wyndham Sylva Dillsboro Area

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#1 of 5 Hotels in Sylva
Certificate of Excellence
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Microtel Inn & Suites by Wyndham Sylva Dillsboro Area
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337 Reviews from our TripAdvisor Community

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Showing 336: English reviews
Atlanta, Georgia
Reviewed 2 days ago NEW

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Thank sherryc910
McDonough, Georgia
Reviewed 3 days ago NEW

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Thank dstall64
Grant, Alabama
Reviewed 3 days ago NEW

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Thank Phillip G
Nashville, Tennessee
Reviewed 5 days ago NEW

Wife and I stayed 4 nights during the Thanksgiving week-end. Very nice place to stay, with a few nice views out the front. The staff was great ,and the guy with the electric tie, was the chit. We had no problem with WI fi, and the coffee maker, was the best ever. Great location also. Was quite all four nights...

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Thank bryneyedcajungrl
Emily T, Front Office Manager at Microtel Inn & Suites by Wyndham Sylva Dillsboro Area, responded to this review

Thank you for you review. We are pleased that you enjoyed Thanksgiving as well as your stay here with us. We hope you will come back and stay with us again. Happy holidays!

Sylvania, Georgia
Reviewed 1 week ago

We have stayed at this property several times. The last 3 times we stayed it was very noisy! Slamming doors, children running up and down hallways and around the lobby area.These children were in and out the housekeeping area. There was an older lady who hung around the lobby area and interrupted guest as they were checking in and out...

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Thank Sue D
Emily T, Front Office Manager at Microtel Inn & Suites by Wyndham Sylva Dillsboro Area, responded to this review

Thank you for taking time to review our hotel. I apologize about the noise level. That is an issue that we have taken seriously and we have handled it directly. As for the lady in the lobby, we had a guest that was suffering from dementia, I do apologize for those interruptions though. We have brought the broken latch on...

Snow Hill, North Carolina
Reviewed 1 week ago via mobile

My family and I came here as part of our vacation and had a wonderful stay. The room, as well as the bathroom was very clean. The staff was incredibly friendly and helpful. My only complaint is that the coffee maker in our room had a lot of mold in it, so it was unusable.

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Thank Webb0202
Emily T, Front Office Manager at Microtel Inn & Suites by Wyndham Sylva Dillsboro Area, responded to this review

Thank you for your review. We are thrilled to hear that you enjoyed your stay. We will work harder to pay attention to the details such as coffee makers, I do apologize for that. We hope everything else was fabulous, and we look forward to seeing you again. Have a blessed holiday season!

High Point, North Carolina
Reviewed 2 weeks ago

My new wife and I stayed here when we eloped. We booked a suite and it was very roomy, had a microwave, mini fridge and freezer, and a sitting room separate from the bedroom. The room as well as the entire hotel were very clean. A free continental breakfast was included, however, the only fresh fruit available was apples. I...

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Helpful?
Thank Richard S
Emily T, Front Office Manager at Microtel Inn & Suites by Wyndham Sylva Dillsboro Area, responded to this review

Thank you for taking time to review our hotel. Your feedback is very valuable to us, whether it be good or bad. We are happy to hear your enjoyed your stay. I will work on getting some bananas for our guests. Thank you again for your awesome review! Have a blessed holiday season.

Atlanta, Georgia
Reviewed 2 weeks ago

A resort fee was tacked on at the end that I had no knowledge about at any point while reserving or checking in.

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Thank 391debrap
Emily T, Front Office Manager at Microtel Inn & Suites by Wyndham Sylva Dillsboro Area, responded to this review

Thank you for your feedback. The $2.50 reservation tax should have been brought to your attention while you were checking in. It is a daily tax that is not included when you pre-pay online. All of our representatives at the desk should make you aware of this registration hotel tax. I will address this in our next front desk meeting....

Durham, North Carolina
Reviewed 3 weeks ago

Hotel was nice and clean. Loved the bench seat in the windows. Draw back is there were no eggs or meat for breakfast. Mostly carbs. Could not get WiFi to work wirelessly.

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Thank csepee
Emily T, Front Office Manager at Microtel Inn & Suites by Wyndham Sylva Dillsboro Area, responded to this review

Thank you for leaving us a great review. I'm glad that you enjoyed the window seat in the room. I apologize that our breakfast didn't reach your standards. It being a complimentary breakfast, our options are limited, but I will look into, and do appreciate your feedback. I am currently working on our issue with the wifi. Thank you again...

Charlotte, North Carolina
Reviewed 3 weeks ago

The hotel was fine for the quick overnight stay, and the value per night was good. My main issue is there was no one at the desk when I arrived to check in and I had to wait about 20 mins until someone showed up. Apparently, there was not enough staff to check in and also service the rooms as...

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Thank omelioa
Emily T, Front Office Manager at Microtel Inn & Suites by Wyndham Sylva Dillsboro Area, responded to this review

Thank you for taking time to review our hotel. I do apologize for your inconveniences and I agree, that is unacceptable. We will address this issue promptly. Thank you again for your feedback, we value any and all feedback whether it be good or bad.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Expect southern hospitality with comfort and quality at our Microtel Inn and Suites Sylva Dillsboro Area. Nestled in the heart of the Great Smoky Mountains in the Western region of North Carolina, our newly-built hotel offers easy access to Western Carolina University, Harrah's Cherokee Casino and all of Western North Carolina.Enjoy our FREE luxury limousine shuttle service to Harrah's Cherokee Casino. ... more   less 

Additional Information about Microtel Inn & Suites by Wyndham Sylva Dillsboro Area

Address: 89 Rufus Robinson Rd, Sylva, NC 28779-9558
Location: United States > North Carolina > North Carolina Mountains > Jackson County > Sylva
Price Range: $73 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Microtel Inn & Suites by Wyndham Sylva Dillsboro Area 2*
Number of rooms: 58
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Questions & Answers

Here's what travelers have asked, with answers from Microtel Inn & Suites by Wyndham Sylva Dillsboro Area staff and other travelers.
8 questions
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Clarkton, North Carolina
1 month ago
Marietta, Georgia
over a year ago
Coral Springs, Florida
over a year ago
Coral Springs, Florida
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WV
over a year ago

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Questions? Get answers from Microtel Inn & Suites by Wyndham Sylva Dillsboro Area staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“204 worked great for us.”
 of 5 bubbles bryneyedcajungrl, 5 days ago | Read review
“Get the suite, especially if you are staying a few days. You are able to shop locally and don't have to eat every meal out.”
 of 5 bubbles 833RichardS, 2 weeks ago | Read review
“perfect for visiting western carolina”
 of 5 bubbles Buster0823, 4 weeks ago | Read review
“Not worth the price....nothing was right...very disappointed”
 of 5 bubbles Smiles5, Oct 4, 2016 | Read review
“lock your dead bolt and security latch”
 of 5 bubbles 842kandih, Sep 22, 2016 | Read review
5 of 5
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