Fairfield Inn & Suites by Marriott Southport
5181 Southport Supply Rd SE, Southport, NC 28461
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About
#5 of 6 hotels in Southport
Location
4.7
Cleanliness
4.5
Service
4.4
Warm up to our expanded hot breakfast menu. Omelets, bacon and mini waffles have joined our long list of morning favorites including fresh fruit, Chobani® Greek yogurt and sweet breads. It's just what you need for a delicious start to your day.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Beach
Golf course
Children Activities (Kid / Family Friendly)
Wifi
Breakfast available
Business Center with Internet Access
Non-smoking hotel
Laundry service
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Room types
Non-smoking rooms
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HOTEL CLASS
HOTEL STYLE
Business
Hotel links
Special Offer:Earn Marriott Bonvoy bonus points on each stay
Location
50Car recommended
Grade: 50 out of 100
16Restaurantswithin 0.75 miles
4Attractionswithin 0.75 miles
5181 Southport Supply Rd SE, Southport, NC 28461
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I can't say enough about how wonderful our stay was and the staff (Angelica), was very professional and polite, along with the Manager (Carol) were there to make sure you have an enjoyable stay at their hotel. We had a problem with our Airbnb Reservation that was cancelled when we arrived at the AIRBNB rental without any call. It was 5PM my family had nowhere to stay. I saw the Marrott and stopped. Angelica at the front desk and Carol the Manager took great care of us, they were very understanding about our situation as I was very upset. Even the staff at breakfast (great breakfast) made sure all the guests were taken care of. The room and bath were spotless. This hotel is well run, and I give credit to the Manager (Carol), who was there to help in any way she could. I HIGHLY RECOMMEND this hotel for your stay in Southport! Hope to see you again. Thank you, Carol and Angelica !! E.D.…
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Date of stay: August 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I scheduled about 20 rooms for my sons wedding to have friends/relatives in one place. All feedback was very positive. Also dealing w carol and robin throughout the process leading up to the weekend was super easy- both incredibly pleasant to deal with. Thank you!
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Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Carol Parker, Other at Fairfield Inn & Suites by Marriott Southport
Responded Dec 21, 2022
It was such a pleasure working with you and hosting your wedding guests! We are so happy to hear that your guest enjoyed their stay with us. Everyone that we had met said what a great time they had at the wedding. I also want to thank you for your kind words about Robin and myself. Hope to work with you again in the future!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ROBIN was great upon check in. She thanked me for being an elite member, which no one has ever done! She told me where to find everything like the pool and it’s hours, she told me breakfast times, she told me the Internet password..... she covered it all. We really enjoyed the alligator. The air conditioning worked great, the building was clean throughout. The breakfast was delicious and the breakfast staff was very friendly and helpful the young white male with brownish hair, the older new woman, and the other white female I didn’t get their names. The kitchen staff in whole were great. Fast easy check in and offers early check in. The decor was beautiful especially the large American flag. Smooth check out. The breakfast staff were friendly and breakfast hours were better than other locations starting at 7am until 9:30am I didn’t get house keeping, but I saw them every morning and they gave me a roll of toilet tissue when asked, took my old towels when I brought them and gave me new clean towels. They even took my trash I brought them. I vacuumed daily and stripped my bedding upon exiting myself.…
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Date of stay: July 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Carol Parker, Other at Fairfield Inn & Suites by Marriott Southport
Responded Sep 22, 2022
Thank you so much for staying with us here at the Fairfield Inn & Suites Southport and for your feedback. Robin is such an important part of our team and we want to thank you for recognizing our staff. We are so happy that you enjoyed your stay and had a great time. Again thank you for your comments and hopefully we will get to see you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Friends said they always stay in Fairfields so .... Booked a King room. Very sparse- one super uncomfortable chair, one desk chair and the supposed King bed. Don't think it was - the width was a good deal smaller than a King (I think it was a queen) in the middle of the room with lots of bare space on either side. There was mini fridge, micro & tiny coffee maker. So all in all nothing special- just a place to sleep. They have done away with the little shampoo bottles etc and have mounted 3 dispensers of shampoo, conditioner and liquid body wash on the shower wall (is this really more sanitary than the throw away little bottles- or just a cheaper alternative?) There was one tiny bar soap for the sink maybe 1/2" deep x 3.5" long x 2" wide -something that size we would throw out at home Upon check in we were told if we needed anything we would need to come down to the desk for it (towels etc) and there would be no room cleaning. A fact of covid- no staff. The breakfast was available only til 9am during the week -who wants to get up that early on vacation? It would be best to skip it anyway by 8am they were out of milk, cream, fruit & eggs and the coffee abysmal. There was no bacon or sausage-either day of our stay. So basic toast and coffee it was. Covid has really ruined the travel industry. Everyone is fighting for staff, amenities are few and far between yet prices are through the roof. We were also not greeted as Gold Elite members…
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Date of stay: July 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Carol Parker, Other at Fairfield Inn & Suites by Marriott Southport
Responded Sep 22, 2022
Thank you for taking the time to let us know about your experience while staying with us. We greatly appreciate your feedback. Providing the highest level of hospitality and cleanliness is our number one priority. We are sorry that the design of our hotel didn't quite fit your needs during your stay. We are sorry to hear that we were out of breakfast items and that you were not able to enjoy a good breakfast. I have shared your feedback with the leadership team and management. Again, thank you for your feedback and for choosing to stay with us.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is beautiful and clean, looks brand new. Front Office Manager Robin Bernard went above and beyond when it comes to customer service, we will definitely book all future family events with Robin and the Fairfield Inn of Southport. Thank you Robin!
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Date of stay: June 2022
Location
Cleanliness
Service
Room Tip: All the rooms are good, just ask for what you want.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Carol Parker, Other at Fairfield Inn & Suites by Marriott Southport
Responded Oct 30, 2022
Thank you so much for choosing to stay with us here at the Fairfield Inn & Suites Southport. We appreciate your feedback and we have shared your comments with our hotel staff. We are so happy to hear that you had a great stay!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Came here and was greeted warmly by the girl at the front- Robin. The manager is nice and so are the other staff members. Certainly above the norm. The location is close to both Oak Island and Southport (at the crossroads).
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Date of stay: September 2021Trip type: Traveled on business
Cleanliness
Service
Sleep Quality
Room Tip: Treat the associates here as if they were your own family members
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Carol Parker, Other at Fairfield Inn & Suites by Marriott Southport
Responded Oct 30, 2022
Thank you for staying with us and for your feedback. We greatly appreciate you staying with us and that you enjoyed your stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Greensboroncfamily wrote a review Aug 2021
Greensboro, North Carolina66 contributions17 helpful votes
Very pleased with our stay. Room was well appointed with comfortable bed and pillows. All areas of hotel were clean but housekeeping was not occurring due to Covid. The pool was small but well maintained. Breakfast buffet was great and well stocked. The staff at the front desk was the most friendly that I have encountered. While eating breakfast I watched them deal with an issue and staff was supportive and caring to guest with an outside issue. The only con I had was that other guests didn’t wear masks indoors while at breakfast buffet. I understand that this may not be important to everyone so I would bot judge the hotel based on this. Thanks for a great stay.
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Date of stay: August 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Carol Parker, Other at Fairfield Inn & Suites by Marriott Southport
Responded Sep 25, 2021
Thank you so much for choosing to stay with us here at the Fairfield Inn & Suites Southport. We appreciate your feedback and we have shared your comments with our hotel staff. We are so happy to hear that you had a great stay!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
As a matter of background information, we have always sought out various Fairfield Inns and Suites when we travel, in particular, in North Carolina where we travel quite a bit. For the most part, the Fairfield Inns we've stayed out were absolutely superb - all the way around. So naturally, we sought out the Fairfield Inn in Southport, based on our previous experiences with them all over the state. But I must say that this particular Fairfield Inn leaves so much to be desired. When we booked a King size bed suite room, we were always accustomed to a much larger room - using other Fairfield Inns as an example. When we finally were able to get into our room, it was a smallish room, and when you pulled out the sofa bed (we had 3 adults in our party), there was little room to maneuver in our room. Needless to say, we soon came to realize that paying almost $500 for two nights in this small room was just NOT worth it. Then there was the issue of cleaning. I don't know if this policy was confined to just the Southport Fairfield Inn, or if this is a newer policy among the entire chain, but unless you request it, the hotel staff will not clean your room at all. We didn't realize this and our room became loaded with trash (remember, the small size of the room and 3 adults). In addition, when checking in, we had to request more towels and the sheets, pillows, and blankets for the pull-out sofa bed. As for the breakfast, it was an embarrassment, and again - I don't know if this was a Covid precaution, but we've been accustomed to nice breakfast arrangements in the other Fairfield Inns we've stayed at, to be sure. The horrible (and rubbery) tasting Jimmy Dean microwave egg white and turkey sausage sandwiches certain did NOT do anything for one's palette. Now if all you were accustomed to eating was either microwaveable oatmeal or cereal, then all was well for you, I suppose. As a result, the last day of our stay, we ignored the Fairfield Inn breakfast and went to a local restaurant. We soon came to find out (while checking out), that this was an older building that once belonged to the Hampton Inn and was taken over and renovated by Fairfield. Still, there were just too many scenarios that would preclude us from staying there again in the future. If you want to see two specific, outstanding Fairfield Inns - visit the ones in Elkin, NC and Elizabeth City, NC. Both set the standards and tone for what all Fairfield Inns should be like. Those two locales will spoil you to be sure.…
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Date of stay: July 2021
Location
Service
Sleep Quality
Room Tip: Best to stay somewhere else - please read our review
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from Carol Parker, Other at Fairfield Inn & Suites by Marriott Southport
Responded Sep 25, 2021
Dear Bernd: Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. Due to COVID we have had to put precautions in place, for both the guest and employees, to be as safe as possible. Housekeeping is upon request and we had a grab and go breakfast during your stay. As a teachable moment, we have shared your feedback with the appropriate hotel team. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were really happy with the hotel. It’s was clean and airy. The fitness center had a lot to offer, the breakfast was pretty good and the rooms were clean. We were most impressed with the bathroom and the updated modern shower! And the staff were very friendly. Definitely a thumbs ups
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Date of stay: June 2021Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Carol Parker, Other at Fairfield Inn & Suites by Marriott Southport
Responded Jul 9, 2021
On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experiences with us during your recent stay at the Fairfield Inn & Suites Southport. We were happy to hear that you enjoyed the fitness center and were impressed with the bathroom. Please note that we have shared your feedback with our team. Once again, we appreciate you taking the time to share your feedback and thank you for choosing to stay with us. Sincerely, Carol Parker/Assistant General Manager Fairfield Inn & Suites Southport
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What an excellent Fairfield Inn experience. Yes, the hotel is in a terrific location halfway to Southport center and halfway to Oak Island and beaches, yes, this hotel is totally Covid compliant and SPOTLESS. Yes, this hotel has an enhanced breakfast with delicious prewrapped breakfast sandwiches, fresh fruit, and grab-and-go items. But it is the staff, so attentive, personable, eager to please, and professional that give this hotel its edge! From my first encounter with the fantastic, capable, dedicated Angie at the front desk to my pleasant, efficient experience with Kris, our stay was wonderful. Shout out to Kayla in the breakfast area that never stopped cleaning, replenishing items, and positively interacting with all the guests. She is such a hard worker! Not to forget manager Christine who works just hard alongside her employees making sure each guest was happy and satisfied! THis will be our Southport hotel for all future stays!…
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Date of stay: June 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Carol Parker, Other at Fairfield Inn & Suites by Marriott Southport
Responded Jul 9, 2021
On behalf of the entire hotel team, we want to thank you for sharing your experiences with us during your recent stay at the Fairfield Inn & Suites Southport. It was such a pleasure getting to know you and your family and we look forward to the possibility of having you staying with us again. Our staff enjoyed getting to know you and appreciate your feedback. Once again, we appreciate you taking the time to share your feedback and thank you for choosing to stay with us. Sincerely, Carol Parker/Assistant General Manager Fairfield Inn & Suites Southport
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$105 - $135 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNorth CarolinaNorth Carolina CoastSouthport
NUMBER OF ROOMS
80
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Claim Your ListingFAIRFIELD INN & SUITES BY MARRIOTT SOUTHPORT - Updated 2023 Prices & Hotel Reviews (NC)
Frequently Asked Questions about Fairfield Inn & Suites by Marriott Southport
Which popular attractions are close to Fairfield Inn & Suites by Marriott Southport?
Nearby attractions include Coastal Cottage Shoppe (0.2 miles), Surf Cinemas (0.5 miles), and Barn & Beach Designs (0.5 miles).
What are some of the property amenities at Fairfield Inn & Suites by Marriott Southport?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Fairfield Inn & Suites by Marriott Southport?
Guests can enjoy free breakfast during their stay.
Is parking available at Fairfield Inn & Suites by Marriott Southport?
Yes, free parking is available to guests.
What are some restaurants close to Fairfield Inn & Suites by Marriott Southport?
Conveniently located restaurants include Bella Cucina, San Felipe Mexican Restaurant, and San Felipe Restaurante Mexicano.
Are there opportunities to exercise at Fairfield Inn & Suites by Marriott Southport?
Yes, guests have access to a pool and a fitness center during their stay.
Are there any historical sites close to Fairfield Inn & Suites by Marriott Southport?
Many travelers enjoy visiting Fort Fisher State Recreation Area (6.9 miles), Fort Fisher State Historic Site (7.3 miles), and Bald Head Island Lighthouse (5.8 miles).
Is Fairfield Inn & Suites by Marriott Southport accessible?
Yes, it offers wheelchair access. For specific inquiries, we recommend calling ahead to confirm.