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BEST WESTERN Pinehurst Inn

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189 Reviews from our TripAdvisor Community

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Showing 188: English reviews
Farmington, New Mexico
Level Contributor
42 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Clean rooms, very friendly staff and welcoming to dogs. The king room was large, had a microwave and refrigerator. Wide screen TV with lots of channels. Lots of clean grass for exercising dogs. The rooms facing the pool get noise from the pool area but this was not a huge problem.

Helpful?
Thank LktVa
Management response:

hank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Sicklerville, New Jersey, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The front desk staff was excellent. However, the rooms could have been a little cleaner and the cleaning staff needs some sort of professional development training. They we loud outside our door early in the morning one day and knocked at 9 in the morning to see if we were checking out early, despite there being a 'do not disturb'... More 

Review collected in partnership with Best Western

Helpful?
Thank Chester I
Management response:

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

1 review
3 of 5 stars Reviewed 4 weeks ago

stayed here a couple of months ago and was happy. But this time the carpet was stained and ratty and the ceiling was stained. I could stay at a competitor right next door and save $40/night, and next time I probably will.

Review collected in partnership with Best Western

Helpful?
Thank Jeff M
Management response:

General Manager at BEST WESTERN Pinehurst Inn, responded to this review, Jul 20, 2016 Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior... More 

Indianapolis
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 26, 2016

Had booked this to visit a sick relative about a half hour away. sadly, he passed away and it became a funeral visit instead. The property was packed with a biker group and they were very loud. This property is more like a motor hotel, with no interior hallways. The room wasn't as noisy as expected but it was not... More 

Helpful?
Thank Doodle1011
Management response:

General Manager at BEST WESTERN Pinehurst Inn, responded to this review, Jul 20, 2016 Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior... More 

Windsor, United States
1 review
5 of 5 stars Reviewed July 18, 2016

I always use this Best Western. I love it and my kids love too. Every time go to North Carolina visit family and friends, we look for to stay in this Best Western. Staff is awesome, there is a clean comfortable room to stay, with internet and cable access and in the morning an excellent breakfast and a quick and... More 

Review collected in partnership with Best Western

Helpful?
Thank Miriam S
Management response:

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Lexington, South Carolina
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 2, 2016

The hotel was a bit dated and could use some upgrades, however it was clean and well kept. The staff were friendly, professional, and accommodating. This hotel was included in our golf package from Maples Golf Packages. They offered a typical continental breakfast, eggs, waffles, cereal, pastries. However, they do offer an above average selection of coffee ranging from decaf,... More 

Helpful?
Thank CoachD29
Management response:

Thank you for completing the survey regarding your recent stay at our property. We will be starting our renovations this year. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests... More 

North Charleston, South Carolina
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 13, 2016

I gave this hotel a 5 star rating which might be a touch generous, but I really enjoyed my stay here. I had just moved and hadn't yet found a local kennel to board my dog but had to visit the Pinehurst area and needed to find a dog friendly hotel quickly. I called the hotel directly and confirmed my... More 

Helpful?
Thank Lowcountryfan
Management response:

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Kernersville, United States
1 review
2 of 5 stars Reviewed June 10, 2016

-Extremely uncomfortable bed -No seal on door - guest next door smoked outside room all night and filled room with smoke -Used condom on ground outside -A/C did not stay cold and kicked on every 5 minutes

Review collected in partnership with Best Western

Helpful?
Thank John L
Management response:

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed June 4, 2016

Great Staff, Great place, clean and convenient. I will stay here the next time I visit. The only thing I do not like is that this survey wants me to have at least 200 characters which is absurd. I have used 196 but this last sentence makes it 200.

Review collected in partnership with Best Western

Helpful?
Thank P798HDpatriciar
Management response:

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Pittsburgh, United States
1 review
2 of 5 stars Reviewed June 1, 2016

Used this hotel for a family reunion. All of our rooms had bad plumbing issues. The showers backed up and the toilets barely flushed. Nothing that the hotel could fix. The phones also did not work. The hotel staff is very nice however the owner does not seem to care that the building need professional maintenance services.

Review collected in partnership with Best Western

Helpful?
Thank Malinda B
Management response:

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Welcome to the Best Western Pinehurst Inn. Stay at this charming Southern Pines NC hotel, a golfer's paradise with 50 championship golf courses in the area. The Best Western Pinehurst Inn is the perfect escape for golf lovers and business travelers alike. Hotel guests will enjoy the deluxe continental breakfast served daily. Other amenities include outdoor swimming pool, fitness center, business center, valet laundry service; pets are always welcome. ... more   less 

Additional Information about BEST WESTERN Pinehurst Inn

Address: 1675 US Highway 1 S, Southern Pines, NC 28387-7038
Location: United States > North Carolina > Southern Pines
Price Range: $82 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Pinehurst Inn 2.5*
Number of rooms: 125
Reservation Options:
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Also Known As:
Best Western Pinehurst Hotel Southern Pines
Best Western Southern Pines
Southern Pines Best Western
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