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After making a reservation for 2 rooms the property charged my credit card for 3 and when this transaction was caught prior to my trip the property refused to cancel the reservations stating that they were unable to because they were pre-paid. The added charges...More
Thank David H
Response from Rosemarie N, General Manager at Comfort Inn ShelbyResponded May 29, 2017
Thank you for taking the time to complete our online survey
Please allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your upcoming reservation. In the event of making a reservation or reservations through a 3rd party website...More
We stayed 3 nights here. Nikki checked us in and was very fast and extremely nice. Room was very good. Clean and comfortable beds. Bath clean. Staff was very friendly and nice. Breakfast was good. Will stay here again.More
2 Thank Linda P
Response from Rosemarie N, General Manager at Comfort Inn ShelbyResponded May 18, 2017
Thank you for taking the time to complete our online survey regarding your trip.
Your feedback is always important to us and will serve as encouragement to our team for their amazing work. Again, thank you for staying with us and looking forward to see...More
Checked in late as we were returning from overseas, the room was clean and comfortable, the morning breakfast was not very good. They had a waffle iron, but no batter, so what's the use of having a hot iron?
Nice hotel, conveniently located just outside of town next to mall. Nice rooms, soft pillows and beds. Decent breakfast, this is a truly nice place to lay your head of you are staying in the area. I would give it a thumbs up!
This is a good location if you want to stay outside Charlotte on your way somewhere. The motel was fine. There's a restaurant right next door. The only problem I had was being awakened several times by a couple who were arguing looudly outside, but...More
$83 - $146 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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