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Country Inn & Suites by Carlson, Shelby NC

Booking.com$98*
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06/11/2017 06/12/2017
1 room 2 adults 0 children
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Country Inn & Suites by Carlson, Shelby NC
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82 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites by Carlson, Shelby NC
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Showing 81: English reviews
Kansas City, Missouri
Reviewed March 26, 2016

Booked king executive suite via points. the hotel is a good value for a point booking. The first room is 126 but the room proved to be too loud due to road noise, vending / ice machine noise and the mechanical room adjoining the room noise. The second room is 102 and proved to be not too loud due to...

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Helpful?
Thank Richard H
Christy S, guest services at Country Inn & Suites by Carlson, Shelby NC, responded to this review

Dear View With A Room, Thank you so much for taking the time to give our hotel a review. We do hope you will visit us again.

Reviewed March 22, 2016

I was visiting Shelby to celebrate the 50th wedding anniversary of family, and booked three rooms for family members coming from out of town. We checked in on Saturday afternoon, rested for a couple of hours, and then left for the celebration. Everything had been fine until we returned to the hotel that evening. Hotel guests--I believe it may have...

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1Thank Tom S
Christy S, guest services at Country Inn & Suites by Carlson, Shelby NC, responded to this review

Dear Tom S, I would like to thank you for taking the time to give our hotel a review. I do want to apologize for the issues you had to deal with. Thank you for bringing this to my attention. This is not typical of our hotel and sadly it seems we fell short of the mark during your stay....

Reviewed March 11, 2016 via mobile

Room was typical and adequately clean. They accommodated my request for a ground floor room. Staff was available and friendly. Nice breakfast offering and one of the evenings there was pizza for guests. Pool was not open yet as it was not warm enough but appeared to be cared for.

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Thank Christina K
Christy S, guest services at Country Inn & Suites by Carlson, Shelby NC, responded to this review

Dear Christina K, Thank you so much for taking the time to give our hotel such a wonderful review. We do hope you will visit us again soon!!

Winston Salem, North Carolina
Reviewed January 23, 2016 via mobile

Our room was clean, breakfast looked good, hotel was clean and up to date. We needed a roll away bed and it was an issue due to the type of room we requested. A staff member called back and made the change and upgraded the room. When we arrived the desk staff had moved us back to a 2 queen...

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Helpful?
Thank Kristen B
Christy S, guest relations at Country Inn & Suites by Carlson, Shelby NC, responded to this review

Dear Kristen B, Thank you so much for taking the time to give our hotel a review. We do hope you will visit us again soon.

Hope Mills, North Carolina, United States
Reviewed January 2, 2016

Fantastic experience in Shelby. Did not have reservations, but check in was extremely fast. Room was VERY clean - especially the shower/bathtub! Patrick Hill was the guy at the check-in desk and was efficient and very helpful - he answered all of our questions and because we were new to the area, made recommendations for restaurants, etc. Before my wife...

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Helpful?
Thank John M
Christy S, guest relations at Country Inn & Suites by Carlson, Shelby NC, responded to this review

Dear John M, Thank you so much for taking the time to give our hotel such a wonderful review. I will share this with Patrick!! We are so glad you enjoyed your stay and we look forward to seeing you again!

Fairfax, Virginia
Reviewed December 30, 2015

My family and I stayed at this hotel. It was very clean and comfortable. The breakfast was satisfying and the staff was friendly. It seems like the hotel is a little older than the others nearby but it was well maintained. We would stay again if in the area.

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Thank Brentsview
Christy S, guest relations at Country Inn & Suites by Carlson, Shelby NC, responded to this review

Thank you so much for the kind review of our hotel. We do look forward to seeing you again!

Deep Run, North Carolina
Reviewed November 20, 2015 via mobile

My husband, our two small children, and I stayed at the Holiday Inn Express in Shelby, NC from 11/11-11/16/2015. From the moment I called the hotel to inquire about vacancies for our desired dates til the very moment we left to head home the staff was top notch. Everyone was so friendly, helpful, and polite. The hotel appears to be...

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Thank Amanda W
Christy S, GUEST RELATIONS at Country Inn & Suites by Carlson, Shelby NC, responded to this review

Dear Amanda W,

Reviewed August 22, 2015 via mobile

Staff was good rooms were clean but smells like mildew on the first floor . was not able to swim in the pool because it was green. Disappointed with holiday Inn express. Recommend staying at the Hampton Inn right behind it.

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Thank Franklin G
Christy S, guest services at Country Inn & Suites by Carlson, Shelby NC, responded to this review

Dear Franklin G, I want to thank you for taking the time to give us a review. We have had some issues with our pool. It was cleaned and water has been tested and it is up to standards. We do hope you will visit us again.

Glendive, Montana
Reviewed August 6, 2015 via mobile

We were on vacation traveling from Montana to Myrtle Beach and had a couple of bad motel choices before we found Holiday Inn Express in Shelby. I am extremely picky about cleanliness and had zero issues with this place. Beds, shower, sink, floors, Breakfast area was spotless. Food was actually good! Staff were super friendly and helpful. I even extended...

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Thank Jaydsgranny
Christy S, guest services at Country Inn & Suites by Carlson, Shelby NC, responded to this review

Dear Jaydsgranny, Thank you so much for taking the time to give us such a wonderful review. I am very pleased to hear that you extended your stay with us!! We look forward to your next visit!!

Carrollton, Texas
Reviewed June 17, 2015 via mobile

We were looking for the best or upscale hotel in this small town. After many nights of research and driving around this is the best andddd affprdable! Clean white linens, yummy free breakfast, mini fridge and microwave, vanity mirror and more! The only competition may be when the new Hampton inn is finish building but you will get the best...

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Helpful?
Thank BrightEyes1221
Christy S, guest services at Country Inn & Suites by Carlson, Shelby NC, responded to this review

Dear BrightEyes1221, I would like to thank you for the wonderful review of our hotel. We do hope you will return to Shelby and visit us again soon!!

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06/11/2017 06/12/2017
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
It s Destination Cleveland County for unexpected Historic Treasures and Scenic Pleasures such as Broad River Greenway, Gardner Webb University,, Harvest Works, Firehouse Cook-off and Hurst Jaws of Life,Historic site of a turning point in the Revolutionary War, hometown to Earl Scruggs and Don Gibson.Holiday Inn Express Shelby welcomes you to our 100% smoke free hotel! Shelby, dubbed 'City of Pleasant Living', is convenient to Charlotte, Hickory and Asheville, NC, Greenville and Spartanburg, SC.Take a walk through time; visit our restored & operational award winning antique carousel and train, or enjoy a tour through one of our art galleries or wineries. Holiday Inn Express Shelby is located on Highway 74 adjacent to Cleveland Mall. Enjoy our seasonal outdoor pool, business center and fitness center on-site. Take advantage of complimentary access to Dover Foundation YMCA and their full service facility. For our guests who Stay Smart , enjoy the Express Start hot breakfast including cheese omelets, scrambled eggs, bacon, sausage and gravy with biscuits daily from 6:30 AM-9:30 AM, guest reception Tues-Wed-Thurs 6:00-7:30 PM. ... more   less 

Additional Information about Country Inn & Suites by Carlson, Shelby NC

Address: 2001 E Dixon Blvd, Shelby, NC 28152-6909 (Formerly Holiday Inn Express Shelby)
Location: United States > North Carolina > Shelby
Price Range: $103 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites by Carlson, Shelby NC 2.5*
Number of rooms: 58
Reservation Options:
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Also Known As:
Holiday Inn Express Shelby Hotel Shelby
Holiday Inn Shelby
Shelby Holiday Inn
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Questions & Answers

Here's what travelers have asked, with answers from Country Inn & Suites by Carlson, Shelby NC staff and other travelers.
2 questions
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Questions? Get answers from Country Inn & Suites by Carlson, Shelby NC staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“First floor was nice.”
damondowneastnc, Dec 19, 2016 | Read review
“Stay next door at the brand new Hampton Inn.”
sunnysuzanne, Sep 6, 2016 | Read review
“lower number rooms are quiet rooms for a number of obvious reasons...”
  • room 202
  • room 202
  • room 202
  • room 202
  • room 202
  • room 202
  • room 202
  • room 126
view-with-a-room, Mar 26, 2016 | Read review
“I can't imagine any of the rooms to be any better than others...”
johnmW8017VR, Jan 2, 2016 | Read review
“Elevator was a little shaky, so you may want to take the first floor”
Brentsview, Dec 30, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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$98* /night
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Prices are for 1 room, 2 adults
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