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Courtyard Salisbury

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Certificate of Excellence
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1 room 2 adults 0 children
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Courtyard Salisbury
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121 Reviews from our TripAdvisor Community

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Showing 121: English reviews
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Parkersburg, West Virginia
Reviewed 3 weeks ago

as marriott/chase gold member's, we always seek out a marriott property for excellence and cleanliness and this one did not disappoint!...front desk mike was very helpful on arrival...no upgrade was available so he rewarded us w/free breakfast and wine for the evening...property was clean and orderly...staff were polite and helpful...room was comfortable...family enjoyed the fire pit and breakfast was delish...would...

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Helpful?
1Thank mjpk25
Dusseldorf, Germany
Reviewed January 26, 2017

Demand an odd-numbered room! The even ones face the back, which has a lovely fire pit. It's open until 11pm weeknights, so kiss an early night goodbye. Getting up early isn't that special either, because 'breakfast' is expensive and not ready for prime time. That, and the fitness equipment was not funtioning while I was there. One unusual feature is...

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Helpful?
1Thank atomicalex
Mike O, General Manager at Courtyard Salisbury, responded to this review

Thank you for your staying with us this week. I am addressing the issue you shared with the Bistro staff to insure they are ready for service in the morning . It was unfortunate too that our fitness center machines were out of order when you stayed with us. We have not a lot of issues so far with guest...

Genk, België
Reviewed December 15, 2016 via mobile

Very friendly people. Helping where they can. Knowing my name even if i did not visit them for several Months. Not the most attractieve location but easy to reach. Clean. Good breakfast. Good beeers and food.

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Helpful?
Thank Marc C
Atlanta GA
Reviewed November 9, 2016

Our Family of 6 stayed in two rooms/ 2 nights. King rooms w/ pull out sofa bed. Nice lay out, small rooms but not bad. Bathroom is big enough. Staff was always friendly, especially Mary at the Bistro, located in the Lobby. We thought the place looked clean, great lobby for alone cubbies or very large groups. Outdoor seating/firepit another...

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Helpful?
Thank 7mama7
Mike O, General Manager at Courtyard Salisbury, responded to this review

Dear 7mama7, Thank you for choosing to stay with us during your recent trip to Salisbury. Our goal is to deliver a great night's sleep to all of our guest's. To help achieve this we use Simmons Pillow Top Beautyrest mattresses in our rooms. I can understand that when traveling, to be able to wake up refreshed and energized is...

Ewing, New Jersey
Reviewed November 6, 2016

I was under the impression that this hotel was new, or at least newly redone but I did not find that to be the case. Don't get me wrong, it was not outdated like much older places but it just did not feel new. The staff was not particularly friendly, nor was the room particularly clean. The room decor itself...

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Helpful?
1Thank JLPrinzess
Mike O, General Manager at Courtyard Salisbury, responded to this review

Dear JLPrinzess, Thank you for taking the time to let us know of your experience during your stay at the Courtyard by Marriott Salisbury. It is unfortunate to hear that we did not exceed your expectations during your visit with us. We will take your comments to the appropriate property leaders to help ensure experiences like this do not happen...

Reviewed October 28, 2016

I travel for several months out of the year and always stay with Marriott. I had a very pleasant stay here until I was checking out and left my information with the woman at the front desk because my shower wasn't working and I was asking for a small refund. She told me that she would follow up with me...

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Helpful?
3Thank Maddie K
Mike O, General Manager at Courtyard Salisbury, responded to this review

Dear Maddie K, Thank you for taking the time to let us know of your experience during your stay with us. It is our goal to deliver exceptional customer service to every guest that stays with us. I apologize that we did not meet your or our own expectations during your time with us. We will be using this this...

Ashtabula, Ohio
Reviewed October 25, 2016

The room was very nice with two exceptions. There was no reading light on the right side of the bed and not enough hooks in the bathroom. Breakfast in the Bistro was delicious. We enjoyef the coffee, too.

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Helpful?
Thank GLSAILOR73
Reviewed October 4, 2016 via mobile

Upon arrival, the place looked great. Very physically appealing. That's where the two stars come into play. Communication, however, is a nightmare! At check in, who we were informed was the general manager( who was disheveled and unprofessional in appearance) informed us he would be charging our personal card at check out. We informed him this is to be charged...

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Helpful?
2Thank Samantha H
Mike O, General Manager at Courtyard Salisbury, responded to this review

Dear Samantha H, Thank you for taking the time to let us know of your experience during your time with us. It is unfortunate to hear that you initial experience at check in did not meet your expectations. I apologize for any confusion regarding your reservation that prevented a quick and pleasant introduction to our hotel. Please contact us directly...

Salem, Virginia
Reviewed October 3, 2016 via mobile

One of the cleanest and nicest spots we have ever found. Seemed to be very new. Quiet and clean in spite of being full of kids in town for Thomas the Train rides in Spencer. Good breakfast was enjoyed by all. Great check-in guy at the front desk.

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Thank George S
New Bern, North Carolina, United States
Reviewed September 27, 2016 via mobile

Pretty much as expected, for a hotel, a good thing. Friendly helpful staff. Only complaint was the step out of shower to the floor. That's a BIG step. The floor of the tub is higher than bathroom floor. Be careful! A little difficult to get to, with a U turn required but worth the minor hassle.

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1Thank JimBob2012
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Salisbury

Address: 120 Marriot Cir, Salisbury, NC 28144-5773
Location: United States > North Carolina > Salisbury
Price Range: $121 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Salisbury 3*
Number of rooms: 110
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard Salisbury staff and other travelers.
3 questions
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Concord, North Carolina
Buffalo, West Virginia
over a year ago

See all questions (3)

Questions? Get answers from Courtyard Salisbury staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Plan to book in advance....”
JackSprat07, Sep 24, 2016 | Read review
“Rooms at the end of the hall are quieter.”
MizPeps, Sep 12, 2016 | Read review
“As for a room away from the elevator. As with many Courtyards, the elevator is in the center of the hallway and can be noisy.”
AlysiaM4, Aug 22, 2016 | Read review
“I stayed at the end of the hall so I could take the stairs”
AZCatFan1998, Jul 24, 2016 | Read review
“I always like the top floor.”
Golokseeker, May 11, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question