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Courtyard Salisbury

Traveler (47)
Room & Suite (33)
Dining (8)
Certificate of Excellence

About

#2 of 12 hotels in Salisbury
Location
Cleanliness
Service
Value
Certificate of Excellence
See why so many travelers make Courtyard Salisbury their hotel of choice when visiting Salisbury. Providing an ideal mix of value, comfort and convenience, it offers an array of amenities designed for travelers like you. Free wifi is offered to guests, and rooms at Courtyard Salisbury offer a flat screen TV and air conditioning. During your stay, take advantage of some of the amenities offered, including a 24 hour front desk, newspaper, and baggage storage. Guests of Courtyard Salisbury are also welcome to enjoy a pool and a lounge, located on site. For travelers arriving by car, free parking is available. For those interested in checking out Shuford Stadium (2.7 mi) while visiting Salisbury, Courtyard Salisbury is a short distance away. While in Salisbury be sure to experience nearby cafes such as The Palms Cafe, Sweet Meadow Cafe, or Panera Bread. Plus, during your trip, don't forget to check out a garden, such as Carolina Lily. We’re sure you’ll enjoy your stay at Courtyard Salisbury as you experience all of the things Salisbury has to offer.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Baggage storage
Parking
Free internet
Wifi
Internet
Indoor pool
Heated pool
Restaurant
Meeting rooms
Fax / photocopying
Newspaper
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Suites
Family rooms
Allergy-free room
Air conditioning
Housekeeping
Safe
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Business
Hotel links
Visit hotel website
Offers & Announcements:2K Every day at Courtyard
Hotel deals

Location

Full view
66Somewhat walkable
Grade: 66 out of 100
50Restaurantswithin 0.75 miles
9Attractionswithin 0.75 miles
164Reviews
3Q+A
25Room tips
Traveler rating
  • 82
  • 58
  • 15
  • 8
  • 1
Time of year
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Popular mentions
+1
I think I expected too much for this hotel based on the Marriot brand. The desk clerk was super friendly, and the room was clean. That being said, the bathroom shower was awkward in that the door opened against the wall where the towel rack is. My tip is to drape your towel over the small divider wall between the toilet and the sink. Very basic toiletries, plenty of towels. Again, it was clean I'll take cleanliness over function every time. The bed faces the window, so the tv has to swing out on a little shelf to watch. Again, not very functional. The light on the right side didn't work- we tried switching light bulbs, outlets, etc. nothing helped. On top of that, the "convenient" outlets for chargers below the lamps didn't work either. They were so big the plugs just fell out. 2nd tip- lift the little end table away from the wall- there's usable outlets behind them. The pillows were the very squishy, no support, hurt your neck type and the bed was very hard. I could feel the springs and did not sleep well. Breakfast offering was so-so. The pool was very small, even for a hotel pool, and VERY cold although it was indoors. There was a nice fire going outside at the fire pit which was nice. Very limited offerings for bar/room service. All in all if you just need a place to sleep for one night and aren't looking for anything fancy this is a good value.
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Response from CLTSB, General Manager at Courtyard Salisbury
Responded Jun 7, 2019
Thank you for your honest review of your recent stay. Being new to the property I sincerely appreciate it as it gives me insight in what issues we have and where I need to focus my immediate attention. I understand your frustration and challenges that you encountered in the room with the layout and will addressing these issues to see how we can better assist our valued guests, such as yourself. Again thank you for the information.
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Stayed for two nights while in town for a wedding. My car was damaged in a hit and run in their parking lot early Saturday morning. Found a local police tag on the car, went to front desk to inquire. No apologies, no explanation other than a rental car next to ours was stolen and they hit our car. Two weeks later we finally get a copy of the police report, the car was stolen at gunpoint at 3:30 a.m. Will not return to this location.
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Response from CLTSB, General Manager at Courtyard Salisbury
Responded Apr 16, 2019
Thank you for the review - I sincerely apologize for the issues that you encountered while at the property. We are addressing the situation to ensure the safety of all guests and associates at the hotel.
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+1
We went to an event in Charlotte, and decided to try this hotel for an overnight stay as it was close to our destination and I've had good experiences with Marriott hotels before. It was hard to locate by GPS but a notation on our reservation helped us find the correct entrance. We arrived in mid-afternoon, so parking close to the front was available. Check-in was uneventful, staff was courteous and efficient. Room was spacious, beds were comfortable although the pillows were a little soft. Shower was great, and we loved the bathroom design, with the toilet behind a wall for privacy. Heating/AC was quiet, and controlled by a wall thermostat, nice feature. Wardrobe was great, with plenty of hangers for our clothing. Now for issues that I feel any hotel of this caliber and cost should not have: 1. Electrical plugs in the room were "loose", and made it difficult to charge phones and other electronics 2. Refrigerator was the tiniest I've ever seen in any hotel or motel, and did not include even a tiny freezer section so we could refreeze our cooler packs 3. Wifi was sluggish if you didn't want to pay for it 4. No courtesy coffee in the lobby, only option was a Starbucks kiosk 5. Upon asking about courtesy coffee, the staff informed me that there was a coffee maker in our room. When I plugged in the one-cup brewer I discovered that the water reservoir was filthy, and looked as if it were covered with fungus. I did not attempt to make coffee, and did inform the staff We've stayed in many hotels and motels, ranging from the bargain where the shower control fell off, to very nice hotels in Chicago. All I want is a quiet, clean, and comfortable night's stay, and if it costs more than $100 a night, I do expect a little more from the facility. It's disappointing when amenities offered in Mom & Pop style motels are missing, or require additional payment in hotels such as this that cost twice as much.
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We stayed in a suite for one night visiting family, we had 2 adults and 2 kids in our party. The room was spacious and the bed was comfortable, but that's where the positive attributes of our stay ended. We specifically booked this hotel for the indoor pool, as one of our children has a medical condition and needed it. The water was freezing cold, could not even stand to put our feet in. When I asked them to call maintenance, their answer was they couldn't reach anyone to fix it, but we could go use the pool at the hotel next door. Yes, and then have my kids walk across the parking lot wet in 35 degree weather? No thank you. We had two televisions in our room that kept muting themselves every 5-10 minutes. The mini fridge must have been the smallest one on the planet, because we couldn't even fit a gallon of milk inside. I gave them two stars because I did sleep good on the bed. We voiced our concerns, particularly about the pool issue, but the hotel did nothing, offered nothing to assist us. We won't be returning to this one.
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Response from TommieM45, General Manager at Courtyard Salisbury
Responded Feb 19, 2019
Thank you so much for being our guests and for letting us know about your stay. I would first like to apologies for the less than stellar service you received while staying with us. We will be addressing your concerns with the department heads to see how we can improve on each and every guests stay. I would love the opportunity to speak with you directly to see how we can make this right for you. TOMMIE MCMILLAN Jr. GENERAL MANAGER O 704.680.9201 F 704.680.9211 COURTYARD SALISBURY 120 MARRIOTT CIRCLE SALISBURY, NC 28144
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Came in for an overnight stay. The gentleman who checked me in was very pleasant and professional. Hotel very clean & quiet. In a perfect area for those who like to get out and explore the city. I will be staying there again.
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Response from CLTSB, General Manager at Courtyard Salisbury
Responded Apr 16, 2019
Thank you for the 5 star review of your stay at the Courtyard by Marriott, Salisbury. We sincerely appreciate your kind words and look forward to welcoming you back to the property when your travels bring you back to the area.
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PRICE RANGE
$113 - $178 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNorth CarolinaSalisbury
NUMBER OF ROOMS
110
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