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BIG4 Capricorn Palms Holiday Village

Certificate of Excellence
4.0 of 5
Hotel website
Wildin Way | Mulambin, Yeppoon, Queensland 4703, Australia
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1 room 1 adult
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BIG4 Capricorn Palms Holiday Village
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113 Reviews from our TripAdvisor Community

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Childers, Queensland, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

We drove in and saw the park and we thought this will be great. Everything was good until we found out I (65kg) couldn't go down the slide with my (15kg) 2 yr old. Then we went to the family bathroom which smelt absolutely disgusting. There was no shade over the pool with the slide. And not much shade for... More 

Helpful?
Thank Kathleen K
capricornpalms, Front Office Manager at BIG4 Capricorn Palms Holiday Village, responded to this review

Thank you for your detailed review, it is great to see such positive comments about our employees and the general area. The reason you could not go down the slide with your child has nothing to do with your weight. As the signs state at the bottom and the top of the slide and our attendant would of explained to... More 

Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Found this place on BIG4 website and it most certainly is very impressive. The park is clean, lawns manicured and lots of shady palms and gardens. Sites are large and the slabs are level and even. Amenities are clean and there is an abundance of things to do. The jumping pillow was large and shaded, the pool and toddler wader... More 

Helpful?
1 Thank AWW763
capricornpalms, Front Office Manager at BIG4 Capricorn Palms Holiday Village, responded to this review

Thank you so much for your exceptional review, so detailed and full of great information. It is great to see that you were happy with our service and the facilities we provide here at BIG4 Capricorn Palms Holiday Village. We are very proud of our park and always strive to make our guests stay as comfortable as possible. We hope... More 

Mackay
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed December 30, 2015

We stayed in a cabin for one sleepless night, the bed was rock hard and the air-con took forever to cool the cabin down initially and then through the night could barely keep the room at a cool temperature. The park as a whole was clean and tidy with good activities for the kids.

Helpful?
Thank Julia T
capricornpalms, Front Office Manager at BIG4 Capricorn Palms Holiday Village, responded to this review

Thank you for your review, it is great to see such positive comments about our park. We only purchase top quality mattresses for all of our cabins and have had reviews that the beds here are better than their own beds. We look forward to seeing you in the future. More 

Gold Coast
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 21, 2015

We stayed in a two bedroom cabin in room 504. The queen size bed was rock hard. I am so, so sick and tired of holiday villages selling rooms for similar prices to what you would get at a 4.5 star hotel and you get there only to be tossing and turning all night on a rock hard uncomfortable bed.... More 

Helpful?
Thank dazgm
capricornpalms, Front Office Manager at BIG4 Capricorn Palms Holiday Village, responded to this review

Thank you for your detailed review, it is great to see such positive comments about our park, our employees and the general area. We are sorry you felt the bed was hard. We only purchase top quality mattresses for all of our cabins and have had reviews that the beds here are better than their own beds. Thanks for letting... More 

Brisbane, Australia
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 3, 2015

Stayed here for a few nights, enjoyed meeting the park emu each afternoon. Area we stayed in was next to a dirt road with very limited area to turn a caravan instead of putting people on a traffic island, this seemed like a money making area for the park. Amenities were good and clean but having to walk to the... More 

Helpful?
Thank Daryl K
capricornpalms, Owner at BIG4 Capricorn Palms Holiday Village, responded to this review

Thank you so much for your kind review. From front office to grounds and housekeeping all staff work tirelessly to keep our park in top condition and we are happy that you enjoyed your stay. Safe travels and we hope to see you again next time you visit the beautiful Capricorn coast. More 

Level Contributor
36 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed November 27, 2015

We stayed here twice, the second time we needed some space to do some work to our camper and stayed for nearly two weeks. The staff could not have been more accommodating or friendly. Would thoroughly recommend it and will stay again when heading south

Helpful?
Thank Rob T
capricornpalms, Owner at BIG4 Capricorn Palms Holiday Village, responded to this review

We are delighted to hear you once again enjoyed our facilities and services. We hope your new camper works out well and look forward to seeing you again when you head back south. More 

Eagleby, Queensland, Australia
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed November 10, 2015

We stayed here for 5 nights. We had a powered caravan site right near the amenities block. Great clean park. The team were very friendly. Will definitely stay again when I am in Yeppoon again. Close to the beach and the harbour.

Helpful?
Thank LeahN759
capricornpalms, Front Office Manager at BIG4 Capricorn Palms Holiday Village, responded to this review

Thank you so much for your feedback, it is fantastic news that you and your family have had such a wonderful time while staying with us. Look forward to seeing you again. More 

Surfers Paradise, Australia
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed November 6, 2015 via mobile

We have stayed here with the family on several occasions around Christmas time, And I am a massive fan of this place, Kids love the pools and slide, entertainment for families and kids, Highly recommend this place for families looking for a comfortable place to stay.

Helpful?
Thank James B
capricornpalms, Front Office Manager at BIG4 Capricorn Palms Holiday Village, responded to this review

Thank you so much for your feedback, it is fantastic news that you and your family have had such a wonderful time while staying with us. We understand the importance for parents to have some quiet time, and that is why we try and provide plenty of different activities for children to do which may give parents a break. Look... More 

Sydney
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed October 29, 2015 via mobile

My wife and 2.5 year old son decided to camp at this holiday park for 2 nights en route to Airlie Beach. We were extremely pleasantly surprised at how much we all enjoyed our stay: 1. Our stay was not over a weekend, so the park was very quiet! 2. The park was in great condition and everything from the... More 

Helpful?
Thank ZimmySydney
capricornpalms, Front Office Manager at BIG4 Capricorn Palms Holiday Village, responded to this review

Thank you for your exceptional review, so detailed and full of information. It is great to see that you were happy with our service and the facilities we provide here at BIG4 Capricorn Palms. We are very proud of our park and always strive to make our guests stay as comfortable as possible. More 

Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed October 25, 2015

Love this park. Very pleasant, helpful staff. Great friendly atmosphere. Caravan sites are very generous size & beautifully maintained. Ammenities could use a freshen up but are nice & clean. Great areas for children. Pool with waterslide, jumping pillow, sandpit, pedal bikes/cars..

Helpful?
Thank Patricia L
capricornpalms, Front Office Manager at BIG4 Capricorn Palms Holiday Village, responded to this review

Thank you for your exceptional review, so detailed and full of information. It is great to see that you were happy with our service and the facilities we provide here at BIG4 Capricorn Palms. We are very proud of our park and always strive to make our guests stay as comfortable as possible. More 

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