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Bay Air Motel

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87 Reviews from our TripAdvisor Community

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Showing 84: English reviews
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Inez was a wonderful host, going above and beyond what you would expect. Upon check in and discovering I had a foot injury, Inez organised us to have a ground floor room to make life easier for me. We were attending a wedding and had a two hour period before the reception. Inez suggested we go to the Redland RSL... More 

Helpful?
Thank Wendy M
Management response:

Wendy, Thank you for your review. As we have said previously - it is easy being nice to nice people - for which you two really do qualify. Many thanks and look forward to renewing you acquaintance. More 

Coffs Harbour, Australia
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We have been to Bay View before, and were impressed. Basic rooms, but very clean and well appointed. Bed is very comfortable, and we had asked for the same ground floor room as we had last time, as we both find stairs a little difficult, especially with luggage. Very welcoming hosts, and the problem we had with the shower was... More 

Helpful?
Thank Ann N
Management response:

A very honest and accurate assessment of Bay Air Motel. The philosophy is simple: cleanliness and comfort are priorities. We welcome feedback as it greatly assists us in rectifying any problems which may occur. If we "ain't told about it - we can't fix it". So thank you for helping us to make your stay as enjoyable as possible. More 

Brisbane, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

Inez and John are great hosts and go way beyond to help guests. I have stayed here on and off for 4 weeks and they treat me like part of the family. Even invited me on night for a meal with them. Highly recommended and most of the time quite and peaceful. Very close walking to shops and RSL and... More 

Helpful?
Thank wlgreensill
Management response:

Thank you for your most positive review of your stay at Bay Air Motel. We enjoy having the pleasure of guests such as yourself - friendly, quiet AND clean! Standards we strive to achieve daily. Your time with us will soon come to an end, however untill then continue to enjoy. More 

Townsville, Australia
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Inez and John lovely hosts, very friendly, caring and welcoming. The rooms are spotless and very comfortable and very pleasant. also had a small laundry which was very reasonably priced with an iron available to use.Just a short drive away from the hustle and bustle of Cleveland but close enough to pop to the shops if needed and a short... More 

Helpful?
Thank 2016Sylvia
Management response:

Sylvia, From both of us and our very loyal staff - THANK YOU - your very kind comments are greatly appreciated and a welcome reward for effort, from all of us at Bay Air Motel More 

Toowoomba, Australia
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

We stayed for the weekend to go to the greazefest car show in clevelend, motel was approx. half an hour walk to the showgrounds with the main shopping centre on the way making it a perect location for what we needed. John & Inez were very friendly throughout our stay and we had no troubles.

Helpful?
Thank mikaylawalls
Management response:

Our very first Greazefest and what a success it was. Congratulations to the organizer. Long live Elvis and those good old days when manners were standard and drugs were prescribed for ailments. Glad you enjoyed the stay and we really look forward to seeing you back with us again. More 

Hobart, Australia
1 review
4 of 5 stars Reviewed 3 weeks ago

Inez very welcoming and considerate; after many days of traveling it was really nice to have a friendly welcome and advice on eateries - recommended the RSL club close by and we had a good meal there. Hotel room very clean and comfortable, thanks Inez.

Helpful?
Thank 667jimmy
Management response:

Jimmy, Passing on local knowledge to our guests makes for a more enjoyable stay (for them). It is great that your stay was such. The RSL is more like a quality restaurant, with a menu that changes four times a year with the seasons AND Bay Air Motel guests enjoy members discounts on both drinks and meals! More 

Level Contributor
48 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed July 18, 2016 via mobile

The motel is clean and basic centrally located in Cleveland. There are no facilities such as soap, shower caps, face washers or irons in the rooms. It is noisy with uneven surfaces everywhere and no breakfast facilities. The overall rating is misleading. Very disappointing.

Helpful?
Thank Sandy H
Management response:

Sandy, Thank you for your review although we need to clarify some statements. Dispensers in both the hand basin and shower cubicle offer both soap and body wash/shampoo. Ironing facilities are provide in both a variety of rooms and the laundry.Shower caps, face washers and breakfast are not supplied as the demand does not warrant it. Due to our central... More 

Hervey Bay, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 8, 2016

We found the whole place to be clean, tidy and quiet. It is very convenient for dining at the RSL and close to all other amenities. It was a nice touch to have even a packet of biscuits left with the supply of tea and coffee and the soap was replenished daily! We felt these little touches made it more... More 

Helpful?
Thank 499joycem
Management response:

Joy, great to see you enjoyed your recent stay with us and appreciated our standard of presentation. We have a reciprocal arrangement with the RSL (next door) which provides our guests with members discounts. Looking forward to seeing you again. More 

Sunshine Coast, Australia
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 30, 2016

We decided to stay on the mainland during our recent visit to Stradbroke Island. Bay Air Motel is only a five minute walk at best to the ferry. Inez made us feel welcome right from the minute we arrived. No question was of any bother to Inez. Rooms were clean and warm. Thank you Inez.

Helpful?
Thank ScottnDianne C
Management response:

Thank you for your very positive response, it is always a pleasure to accommodate friendly people. Stradbroke Island is always a popular tourist attraction and enjoyed by all. More 

Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 26, 2016

John and Inez helpful and friendly.Gave lots of local information.Clean and comfortable rooms.Hotel located across the road from the RSL for dinner or drinks.Breakfast available at cute cafe just 5 mins walk along road.

Helpful?
1 Thank Glennmcd1
Management response:

Glenn, yes there are many and various eateries located close by. Plus we have markets - very popular with both locals and visitors, making a visit to the Bay Air Motel a great venue to relax and explore in our region. We also have a little lump of land 5 minutes walk and 20 minutes (water taxi) away, called Stradbroke... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Bay Air Motel features 18 non-smoking rooms and suites. The 3.5 star motel offers a swimming pool, free wireless internet, Foxtel, free to air TV, cooked / continental breakfast, laundry, dry cleaning service, STD/ISD telephone, on site parking, free shuttle to train station. ... more   less 

Additional Information about Bay Air Motel

Address: Bay Motel 218 Middle St, Cleveland, Redland City, Queensland 4163, Australia
Location: Australia > Queensland > Brisbane Region > Redland City > Cleveland
Price Range: $102 - $120 (Based on Average Rates for a Standard Room)
Number of rooms: 18
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