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Bay Air Motel

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81 Reviews from our TripAdvisor Community

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Showing 78: English reviews
Level Contributor
43 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

The motel is clean and basic centrally located in Cleveland. There are no facilities such as soap, shower caps, face washers or irons in the rooms. It is noisy with uneven surfaces everywhere and no breakfast facilities. The overall rating is misleading. Very disappointing.

Helpful?
Thank Sandy H
Management response:

Sandy, Thank you for your review although we need to clarify some statements. Dispensers in both the hand basin and shower cubicle offer both soap and body wash/shampoo. Ironing facilities are provide in both a variety of rooms and the laundry.Shower caps, face washers and breakfast are not supplied as the demand does not warrant it. Due to our central... More 

Hervey Bay, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We found the whole place to be clean, tidy and quiet. It is very convenient for dining at the RSL and close to all other amenities. It was a nice touch to have even a packet of biscuits left with the supply of tea and coffee and the soap was replenished daily! We felt these little touches made it more... More 

Helpful?
Thank 499joycem
Management response:

Joy, great to see you enjoyed your recent stay with us and appreciated our standard of presentation. We have a reciprocal arrangement with the RSL (next door) which provides our guests with members discounts. Looking forward to seeing you again. More 

Sunshine Coast, Australia
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We decided to stay on the mainland during our recent visit to Stradbroke Island. Bay Air Motel is only a five minute walk at best to the ferry. Inez made us feel welcome right from the minute we arrived. No question was of any bother to Inez. Rooms were clean and warm. Thank you Inez.

Helpful?
Thank ScottnDianne C
Management response:

Thank you for your very positive response, it is always a pleasure to accommodate friendly people. Stradbroke Island is always a popular tourist attraction and enjoyed by all. More 

Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

John and Inez helpful and friendly.Gave lots of local information.Clean and comfortable rooms.Hotel located across the road from the RSL for dinner or drinks.Breakfast available at cute cafe just 5 mins walk along road.

Helpful?
1 Thank Glennmcd1
Management response:

Glenn, yes there are many and various eateries located close by. Plus we have markets - very popular with both locals and visitors, making a visit to the Bay Air Motel a great venue to relax and explore in our region. We also have a little lump of land 5 minutes walk and 20 minutes (water taxi) away, called Stradbroke... More 

Port Macquarie, New South Wales, Australia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 16, 2016

For my purposes of visiting a sporting event and family celebration this location was very good for myself. My hosts John and Inez provided great service to myself. Close to Cleveland RSL Grandview Hotel and Cleveland Bowling Club. About a 1.5 kilometres walk to Cleveland Railway Station. The room provided many good facilities to relax in. I am coming back... More 

Helpful?
Thank Stuart John P
Management response:

Stuart, your review slipped through to 'the keeper'. Which is applicable as you are returning to enjoy an ODI at the Gabba in January. We eagerly await your return visit with us as you are such a friendly and positive person. A real treat to have you stay at Cleveland Bay Air Motel. More 

Mount Coolum, Queensland
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 8, 2016

From the minute I arrived I felt at home. The rooms are spacious and immaculate. The bed and pillows like sleeping on a cloud. Travelling alone for business, I felt safe and secure. Hosts John and Inez are fabulous hosts, no request is too much trouble. I look forward to my next stay at Bay Air.

Helpful?
Thank Jenny1956
Management response:

Because we take an interest in our guests reasons for staying with us, it is easy to assist with each person's needs. Albeit security, social or sightseeing. Helping out to ensure your stay is comfortable and enjoyable is our pleasure. More 

Auckland Region, New Zealand
1 review
5 of 5 stars Reviewed June 1, 2016

A warm welcome, and efficient check in from John and Inez. All necessary facilities in our very clean and comfy room, (including fridge, tea, coffee and bikkies) and a/c, as well as a pool and guest laundry! Great position opposite the RSL, close to shops, restaurants and the bay. All within walking distance...

Helpful?
Thank jarvos2
Management response:

What a wonderful review - thank you so much - your comments are really appreciated. We have a great team of house keepers who are very proud of maintaining a high standard of cleanliness and presentation. As stated we are located close to many amenities, such as the RSL etc including the Stradbroke Island ferry service's only 300 mts away. More 

58 Cox Drive Wagait Beach
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 30, 2016 via mobile

The management was very courteous and helpful. Made me feel welcome. Room was basic but was all I needed. Bed was comfortable. Everything was clean and well presented. Value for money I was happy with what I received. Would recommend to others and stay again if I needed to.

Helpful?
Thank lureinn
Management response:

Thank you, we appreciate the time and effort you have taken to write a review. Even better when it is very positive - much appreciated. Love to see you again, when next you are down our way. Inez & John More 

Melbourne, Australia
1 review
3 of 5 stars Reviewed May 27, 2016

Phone booked the two bedroom facility as the two bedroom family unit as located on motel website. "1 x 2 Bedroom family unit offering an affordable and comfortable 2 room facility for those families looking for a good night’s sleep after a hard day on the road" This suite consists of a very small bathroom ,main room is very small... More 

Helpful?
Thank leecA3185UE
Management response:

We can only agree with your description of the accommodation as being advertised with two separate bedrooms. No mention of kitchen facilities or a lounge area is mentioned or alluded to. We do maintain a high standard of cleanliness and greatly appreciate your comments. More 

Caloundra, Australia
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed May 10, 2016

John was on the front counter and was very helpful, he provide us with a 10% discount dinner voucher for the Grand View Hotel which we used. Room was extremely clean and in tip top condition. Beds were comfortable and the nights sleep was quiet.

Helpful?
Thank Vance P
Management response:

Vance, We hope you enjoyed your meal at the Grand View Hotel (the oldest licenced hotel in Queensland) it not only serves great food the view over the water really is 'grand'. It is also only a short stroll for a coldie! Thank you for a most positive review, see you again when next you visit the area. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Bay Air Motel features 18 non-smoking rooms and suites. The 3.5 star motel offers a swimming pool, free wireless internet, Foxtel, free to air TV, cooked / continental breakfast, laundry, dry cleaning service, STD/ISD telephone, on site parking, free shuttle to train station. ... more   less 

Additional Information about Bay Air Motel

Address: Bay Motel 218 Middle St, Cleveland, Redland City, Queensland 4163, Australia
Location: Australia > Queensland > Brisbane Region > Redland City > Cleveland
Price Range: $110 - $122 (Based on Average Rates for a Standard Room)
Number of rooms: 18
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