Upon checking in they required $150 deposit nothing was said about that when booking. They say pet and service animal friendly, they are not. I had recently had surgery and was still having some bleed thru of my dressing which cause a few spots on the bedding. My service dogs, I have 2, are housebroken but upon checking out they claimed my dogs had urinated in room, they had not, it was a lie. They said they were keeping $75 of my deposit to clean the carpet I said I would do it. I went and got a Bissel proheat 2X revolution pet carpet shampooer with the pet soap and sanitizer and disinfectant and shampooed the room. Then when I went to collect my deposit they said they were keeping $100 of my deposit because they were still going to get the carpet shampooed again and the room was trashed another lie. We took the trash to the dumpster ourselves. They are theives who lie and steal your deposit. I took pictures of the room to prove it was not trashed. The pool, hot tub, vending machines and atm were all out of use. Also the website said microwaves and refrigerators in select rooms, no rooms have any. The one they have for people to use looks like it has never been cleaned. Do not stay there they will steal your deposit. It was also very noisy at night and they were recarpeting some rooms and you could hardly walk down the hallway due to the carpet and debris . Avoid this place at all costs.…
This place is not pet or service animal friendly. They charge you $150 deposit that is not disclosed until you arrive. Then they keep most of your deposit. They said the room stunk but it didnt smell good when we checked in. They lied and said my service dogs urinated in the room they did not. I even shampooed the carpets because they said they were keeping $75 of my deposit. After I did that they kept $100 of my deposit even though I used brissel pet shampoo and sanitizer deodorize in the the shampooer. There was a little blood on the bedding because I had had surgery on my hand and it bled through the dressing. They claimed the room was trashed it was not. We even took the garbage out to the dumpster. Do not stay here they will come up with a reason to keep your deposit. They charge everyone the deposit not just those with animals. The pool and hot tub were closed, there was no microwave or mini fridge in any room like the web site said. It was very noisy and the side doors are not accessible with you key like they should be.there was remodeling going on and stuff in the hallways making it difficult to get through them. It was a terrible experience.…
Dirty, rundown, embarrassing. Do not go here. There was nothing clean about the room, from the stains on the sheets to the missing door locks and the busted bathroom flooring and windows. Just save yourself the disappointment and stay anywhere else.
Dirty. Hair everywhere fr floor to tub,clean towels, to sink. Corners of bathroom were yuck. Heavy smoke smell.Later found ashes on side of bed. Lamp and plug in for phone, both broken. A/C was wheezing and dying.. they didn't even offer me a different room. also quoted me 70 sum over phone, charged me 89. This hotel is yuck. $59.99 is the most they SHOULD be asking.
Dingy, dirty and poorly maintained. There are a multitude of other options within walking distance of this property and all are close to the airport. Do yourself a favor and choose one of them! From now on, I will be.
Pool not working. 90 degree days during our stay. We paid for a hotel.with a pool. 😠😡🤬 Bath tub drain not working.at all. Had to go to front desk. They were not answering phone to get help with drain issues. Pulled lots of gunk and hair from drain. Tub wasnt cleaned well. Wash cloths with stains Bedspreads both had stains. Ice machine not workin. Microwaves out on counter not cleaned out discusting we wouldnt even pop our micro wave popcorn in them. No cups for coffe and juice both mornings. Had to ask front desk foe them. Short staffed people doing multie jobs. Poor quality over all
The service by an employee was very rude and disrespectful. The rooms have gone downhill and the rooms don't seem to be as clean as they should. An employee tried to tell us how my husband's medical condition was not bad. I'm sorry but they are not a doctor.
This place was horrific. Sketchiest hotel, don’t believe positive reviews. Lights didn’t work and safety latch was broken. There were people sitting in cars in parking lot and driving around. Staff rude
We had an excellent stay with great service and amenities! Nice and comfortable bed. The climate control was great. The location was quiet considering it was near the airport, was able to sleep well. Definitely will stay again.
Musty room,poor maintenance, no pool or hot tub available, dirty carpet .....stay elsewhere. We were very disappointed. Wires hanging from smoke detector. Faucet hanging from bathtub loose. Hairbrush under bed.