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Holiday Inn Express & Suites Omaha Airport

69 reviews
#4 of 6 Hotels in Carter Lake
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2010 Abbott Drive, Carter Lake, IA 51510
+1 877-859-5095
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Traveler (15)
Room & Suite (28)
Dining (5)

About

4.5
Excellent
69 reviews
Location
Cleanliness
Service
Value
See why so many travelers make Holiday Inn Express & Suites Omaha Airport their hotel of choice when visiting Carter Lake. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travelers like you. Holiday Inn Express & Suites Omaha Airport is a family-friendly hotel offering air conditioning and a refrigerator in the rooms, and it is easy to stay connected during your stay as free wifi is offered to guests. The hotel features room service. Plus, guests can enjoy a pool and breakfast, which have made this a popular choice among travelers visiting Carter Lake. For guests with a vehicle, free parking is available. If you are looking for a good cafe, you may want to check out Ampe's Cafe while staying at Holiday Inn Express & Suites Omaha Airport. We’re sure you’ll enjoy your stay at Holiday Inn Express & Suites Omaha Airport as you experience all of the things Carter Lake has to offer.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Parking
Free internet
Wifi
Internet
Indoor pool
Breakfast available
Breakfast buffet
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Center with Internet Access
Meeting rooms
Fax / photocopying
Non-smoking hotel
ATM on site
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Room service
Safe
Microwave
Refrigerator
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Good to know
HOTEL CLASS
HOTEL STYLE
Business
Mid-range
Hotel links
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69Reviews2Q+A10Room tips

Reviews

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Popular mentions
Close to airport and they offer parksleepfly package
Friendly greeting when we arrived and easy check in. Pretty new hotel. Lobby and room were very clean. We did the parksleepfly package. Their shuttle runs 24hrs. We requested 4am shuttle and were given the option of 3:45 or 4:15. The shuttle is shared amongst several hotels. I believe there are two drivers on weekends. The room was good size with hair dryer, iron board, safe good size desk and a small table. Beds were comfortable. If you leave before 6am they offer a sack lunch. I liked that our car stayed at the hotel while we gone for 8 days and not some off site parking. When we arrived back at the airport we only waited a few minuets for the shuttle. I wish i knew who was working the desk when we arrived.to check in Very friendly. Would stay again.
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Date of stay: September 2019
Value
Cleanliness
Service
Response from TiffaniL32, General Manager at Holiday Inn Express & Suites Omaha Airport
Responded Sep 18, 2019
Steven S, Wow! What an amazing review. Thank you so much for taking the time to share your experience with us! We are happy to hear that you were able to take advantage of our Park N Fly Package; it's such a great add on to any stay! Thank you for mentioning our friendly team as well, I can not wait to show them this review. We hope to have you all back in Omaha again soon. Thanks!
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Great Service
After 30 hours of flying from Asia back to the USA including several delays I arrived at nearly 3 am. Tiffany was so welcoming, sent the shuttle for me, welcomed me as an elite member, and made sure ai was taken care of. The hotel has been recently renovated and is looking great. She even gave me late checkout to compensate for my long day. The next day I was taken back to the airport to get my rental car with equally perfect service.
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Date of stay: August 2019Trip type: Traveled on business
Response from TiffaniL32, General Manager at Holiday Inn Express & Suites Omaha Airport
Responded Aug 4, 2019
574emilyk, Wow!! Thank you so much for your great review! Thank you for taking the time to share your experience with us, we are so happy to hear that it was a positive one. I am so happy to hear that you felt welcomed, that is definitely our main goal. We hope that you are able to come back to Omaha again soon. Thanks!
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Great hotel
We had a lovely stay at this hotel. A nice walk to CWS Games, plus they offer a shuttle (which also goes to Old Market and the airport). Rooms were clean and the staff was super nice. They enforce quiet time at 10, midnight on weekends — also nice although we didn’t have an issue even in a full hotel.
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Date of stay: June 2019
Location
Cleanliness
Service
Trip type: Traveled with family
Response from TiffaniL32, General Manager at Holiday Inn Express & Suites Omaha Airport
Responded Jul 2, 2019
Kad1357, Thank you so much for your great, five star review! We are so glad to hear that you enjoyed your stay with us and that you were able to take advantage of some of the amenities that we offer! We hope to have you back in Omaha again soon! Thank you!
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FYI - no guarantee you'll be able to use the park and fly option
Stayed here recently due to an early morning flight out of the Omaha airport. I called the hotel back in March when I made the reservation to ensure I'd be able to use the park and fly option. They assured me I could do that. However, upon check-in I was informed the park and fly was full. I called IHG and told them the hotel website (and the person I spoke with over the phone) was misleading as it gives no indication that the park and fly is subject to availability and/or there is no option to make a reservation. I asked to be compensated for parking as I wouldn't have stayed at the hotel if I was going to have to drive to the airport anyway and there are many cheaper options. They refused to offer any compensation as "no error was made." I told them that's incredibly poor customer service and that I wouldn't be staying at any IHG hotels in the future.…
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Date of stay: June 2019Trip type: Traveled with friends
Response from TiffaniL32, General Manager at Holiday Inn Express & Suites Omaha Airport
Responded Jun 23, 2019
Justin K, Thank you so much for taking the time to share your experience with us. I am so sorry that it was a negative one. Unfortunately there was some miscommunication between our reservations and the hotel direct. There was not an option to make a reservation for parking because we had marked it full as we had a two-week city wide sell out going on during the time you were needing to leave your vehicle. Unfortunately we do not have unlimited parking spaces and we are so sorry that we could not accommodate your request. I would definitely like to make this right in your eyes. Please feel free to reach out to me at any of the information below. I will also be reaching out to you directly. Thank you. Tiffani Lirette General Manager tiffani@maple-management.com P: 712.847.0777
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Great Hotel in a Great Location
We stayed here with a group of families for a baseball tournament during the College World Series. The hotel location is great, very close to the CWS field and festivities. The rooms were very comfortable and the breakfast was excellent. The staff was more than accommodating to our large group, and there was plenty of space in the lobby and an outdoor seating area for us to enjoy. The pool and fitness center was small, but available nontheless. The hotel offered a shuttle to the CWS which was great, but sometimes took a while because it was shared with multiple hotels. Overall, I think this is a great hotel and I would definitely recommend staying here.
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Date of stay: June 2019
Rooms
Location
Service
Trip type: Traveled with family
Response from TiffaniL32, General Manager at Holiday Inn Express & Suites Omaha Airport
Responded Jun 23, 2019
Jamie K, Wow! Thank you so much for your five star review!! We are so glad to hear that you enjoyed your stay with us and the CWS. We are happy to hear that you were able to enjoy some of our amenities such as the complimentary breakfast and shuttle. We will definitely look for quicker and more efficient ways in the future regarding the shuttle. We hope you are able to come back to Omaha again soon. Thank you!
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PRICE RANGE
$94 - $151 (Based on Average Rates for a Standard Room)
LOCATION
United StatesIowaCarter Lake
NUMBER OF ROOMS
85
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Frequently Asked Questions about Holiday Inn Express & Suites Omaha Airport
Which popular attractions are close to Holiday Inn Express & Suites Omaha Airport?
Nearby attractions include Henry Doorly Zoo (3.7 miles), Lauritzen Gardens Omaha's Botanical Center (2.9 miles), and Get Out Omaha (1.7 miles).
See all nearby attractions.
What are some of the property amenities at Holiday Inn Express & Suites Omaha Airport?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
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What food & drink options are available at Holiday Inn Express & Suites Omaha Airport?
Guests can enjoy free breakfast during their stay.
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Is parking available at Holiday Inn Express & Suites Omaha Airport?
Yes, free parking is available to guests.
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What are some restaurants close to Holiday Inn Express & Suites Omaha Airport?
Conveniently located restaurants include Orsi's Italian Bakery & Pizzeria, Block 16, and Plank Seafood Provisions.
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Are there opportunities to exercise at Holiday Inn Express & Suites Omaha Airport?
Yes, guests have access to an indoor pool and a fitness center during their stay.
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Does Holiday Inn Express & Suites Omaha Airport have an airport shuttle?
Yes, Holiday Inn Express & Suites Omaha Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
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Is Holiday Inn Express & Suites Omaha Airport located near the city center?
Yes, it is 0.6 miles away from the center of Carter Lake.
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Are any cleaning services offered at Holiday Inn Express & Suites Omaha Airport?
Yes, laundry service and self serve laundry are offered to guests.
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Are pets allowed at Holiday Inn Express & Suites Omaha Airport?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
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Does Holiday Inn Express & Suites Omaha Airport offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
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