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Hotel Acacias Suites & Spa

Traveler (115)
360
Panoramas (10)
Room & Suite (194)

About

#48 of 129 hotels in Lloret de Mar
Location
Cleanliness
Service
Value
NEW MANAGEMENT SINCE OCT 2014 4 stars hotel located just 50 meters from the beach, in one of the quietest parts of the town. It has 46 standard rooms and 10 luxurious suites - apartments, which are located in the annex building. The property features a buffet restaurant, terrace bar, covered parking (Payment), WiFi free, outdoor pool and children's pool (annex building) and SPA area (Payment) and gym. Standard rooms are all exterior and with a balcony. They are equipped with air conditioning and heating, satellite TV, fridge and a full equiped bathroom with hairdryer and amenities. The suite-type rooms - apartments are between 70 and 90 square meters and have 1 bedroom, one with King Size bed and jacuzzi. In addition, the suites include a fully equipped kitchen, private gym and, in some of them (on request), massage room. All rooms have balcony, air conditioning / heating and washer dryer. Check in: 14:00 - 20:00 Check out: 07:00 - 10:00
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Property amenities
Paid public parking nearby
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Fax / photocopying
Parking garage
Street parking
Parking
Wifi
Public wifi
Internet
Hot tub
Indoor pool
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Car hire
Spa
Hammam
Massage
Steam room
Baggage storage
Non-smoking hotel
24-hour front desk
Self-serve laundry
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Housekeeping
Refrigerator
TV Channel One Russia
Bath / shower
Private balcony
Safe
Hair dryer
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Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Quiet
Languages Spoken
English, French, Russian, Spanish and 5 more

Location

Full view
92Great for walkers
Grade: 92 out of 100
30Restaurantswithin 0.3 miles
3Attractionswithin 0.3 miles
Contact
Paseo Acacias 21, 17310 Lloret de Mar Spain
Name/address in local language
Getting there
Costa Brava Airport15 mi
Barcelona Airport49 mi
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232Reviews
11Q+A
15Room tips
Traveler rating
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Popular mentions
It took me almost a year but I’m finally ready to leave the review. The hotel itself is a really nice place - convenient location (3 minutes walk from the beach), tasty and various food, very polite staff at the restaurant and reception. Especially the girl named Marta - she was very helpful and always friendly. Unfortunately didn't get time to check SPA, but the room was very nice and tidy and quite roomy. But there is one huge BUT - the management. I guess it was the manager, who treated us horribly. There was a problem with our flight and we came one day later, but we prepaid for the first night including dinner. As we arrived later, we asked if we could move our unused dinner to the lunch for the next day as we knew that there were no problems with switching meals at this hotel. But this Spanish woman was awful. She was very angrily explaining to us, that it is not possible, that the agency didn't warn them about our delay and our reservation was marked as a now show. I'm familiar with the work at the hotel and know what it means, and we still paid for the first night. I was too tired from all this delays and agreed to that. But then she demanded that we have to pay the tourism fee for the first night! So we don’t deserve food, but have to pay fee?! Seriously?! I know it just 2 euros, but still. This whole treatment was terrible. I hope that the management will read this and know how it is necessary to treat your guests with respect and understanding. Especially when it all comes from higher personnel. Overall I do recommend to stay in this hotel and hope, that you won’t meet the same treatment as I did.
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So we stayed in this hotel for 4 nights. We just had a standard room, nothing to complain about, very comfortable bed, balcony etc all you want. But at somepoints during booking sea views were discussed, which is false, TV had no english channels but you don’t go on holiday to watch TV. Location was good, the quieter part of Llorelt de mar so you could sleep but still an easy walk to the beach and bars etc. Staff were friendly, helpful and the bar is reasonably priced. The outside pool was fine but looked a lot bigger on the website. The spa comes at an additional cost of €10 for 1 day or €20 for 3. The spa was nice enough but was just an indoor pool, jacuzzi and a sauna +turkish bath, so spa is pushing it a bit, and some of the equipment looked VERY dated, but still nice. The food on the other hand... Do not pay extra to eat there especially in the evening. We went half board because it was so cheap and we soon found out why. We were the only people in the whole building to be down there every time we went there out of the 45+ rooms in the building. On a more positive note the room is fitted with free air con which is such a positive in this sort of resort. Overall, a decent stay in a comfortable, yet dated hotel. Can’t complain because the price reflects the quality. Would stay here again if i got it for a cheap deal again.
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Only thing his hotel doesn’t offer is views of the beach which is something it says on the site . But it’s clean, well looked after , the facilities are good, the gym is basic but your on holiday so it does what it says on the tin.. the pool and spa are lovely , clean , warm and not overly expensive to use . The breakfast choices were very vague but when it’s included you can’t complain , the dinner and lunch looked nice but I didn’t get a chance to sample those.. Staff were always on hand to help and were all very well trained in many languages.
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The hotel in itself was ok and clean. The bed was truly awful. My main problem was an item of clothing being taken from my room! The response from reception was that it must have been mixed up with the laundry but after a 3 night stay we had neither fresh bedding or towels so that negates that excuse. I'm disappointed by the lack of response from staff as to what occurred in this instance.
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My husband and I went for dinner and ordered pizza and drinks. Drinks were OK, but the pizza was very good. Only one other group was there, and the two of us, so it wasn't a 'hot spot'. Probably because it wasn't on the beach?
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Responded Mar 28, 2017
Dear Sharon, sorry but you have got confused of establishment. Our hotel in these dates does not offer service of food. Best regards!
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PRICE RANGE
$67 - $569 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
acacias hotel lloret de mar
LOCATION
SpainCataloniaProvince of GironaCosta BravaLloret de Mar
NUMBER OF ROOMS
56
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