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Gran Hotel Don Juan

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Gran Hotel Don Juan
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850 Reviews from our TripAdvisor Community

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Showing 187: English reviews
Lancaster, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The first thing I have done is since I got home is contact my holiday company to get a full refund for the room at this hotel. On arrival, after 12 hours of travelling, reception could not find our booking for 30 minutes. When they did nothing was explained to us and the key given. The room was dirty, shabby... More 

Helpful?
1 Thank Emmaellie2015
Don Juan H, Director General at Gran Hotel Don Juan, responded to this review

Dear Emmaellie First of all, sorry for your bad experience in our hotel. We want to ask your for our more sincere apologizes for not being able to fulfill your expectations. Your suggestions will be taken into account to keep improving our services and adjust them every time more to your needs and preferences. Kind regards More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 10, 2016

I spent a week at the Don Juan hotel for Innovation in the sun with some friends and it suited us perfectly! If you're looking for a quiet hotel this isn't the place for you, but if you're going to be attending Inno in the sun then it's spot on. There's always something going on at the hotel and we... More 

Helpful?
2 Thank dnbtraveller
Don Juan H, Director General at Gran Hotel Don Juan, responded to this review

Dear dnbtraveller, Thank you so much for your visit and for taking some time to review Hotel San Juan at Tripadvisor! Kindest regards More 

Barnsley, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 7, 2016 via mobile

Absolutley appalling!!!! The hotel is full of spanish people which i have no problem but it should be advertised as this. They were rude they pushed my little boy out of the way in the restaurant instead of queueing by the 2nd night i was in tears and rang my holiday operator to get us moved the food was inedible... More 

Helpful?
2 Thank aac_11
Don Juan H, Director General at Gran Hotel Don Juan, responded to this review

Dear acc_11 First of all, sorry for your bad experience in our hotel. We want to ask your for our more sincere apologizes for not being able to fulfill your expectations. Your suggestions will be taken into account to keep improving our services and adjust them every time more to your needs and preferences. Kind regards More 

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Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed June 1, 2016

The hotel was good in a good place because it's in a centrum. The room was clean. The recepcionist was helpful. Lot of people stay in a hotel. It's a little bit crowded. every day was "disco". The food not so good. Everyday the same breakfast.

Helpful?
Thank Lengyel Z
Don Juan H, Director General at Gran Hotel Don Juan, responded to this review

Dear Lengyel Z, Thank you so much for your visit and for taking some time to review Hotel San Juan at Tripadvisor and for your kind words! We hope we can welcome you back in our hotel anytime soon! Kind regards More 

Kilkis, Greece
Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed May 27, 2016 via mobile

Stayed there 4 nights with full pension. The food was good, but the crew unfriendly. Also, the housekeeping needs an upgrade. I shared a room with two other people and two of us received dirty bed sheets.

Helpful?
Thank Tijana I
Don Juan H, Director General at Gran Hotel Don Juan, responded to this review

Dear Tijana, First of all, sorry for your bad experience in our hotel. We want to ask your for our more sincere apologizes for not being able to fulfill your expectations. Your suggestions will be taken into account to keep improving our services and adjust them every time more to your needs and preferences. Kind regards More 

Preston, United Kingdom
Level Contributor
64 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed May 9, 2016

Just spent 4 nights in the Don Jaun early May 2016 and in fairness we were pleasantly surprised. The trip was for a stag weekend and the price was very reasonable to say the least. Booking evening meal on top of bed and breakfast added just £2 per person per night. On arrival, 1st impressions where we had arrived at... More 

Helpful?
1 Thank Alan_Bateson
Don Juan H, Director General at Gran Hotel Don Juan, responded to this review

Dear Alan Bateson, Thank you so much for your visit and for taking some time to review Hotel San Juan at Tripadvisor and for your kind words! We hope we can welcome you back in our hotel anytime soon! Kind regards More 

Manchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 21, 2016

As I told, I was in this hotel in 2012 at this time. The staff were rude, so so so rude.. But nevermind, the hotel is very beautiful, It has two pools, one outside and one inside. Everytime the food was delicious, I have no words. I would love to come back, but I would like to be welcomed good... More 

Helpful?
1 Thank LuciaEW
Don Juan H, Director General at Gran Hotel Don Juan, responded to this review

Dear Lucia, Thank you so much for your visit and for taking some time to review Hotel San Juan at Tripadvisor and for your kind words! Your suggestions will be taken into account to keep improving our services and adjust them every time more to your needs and preferences. We hope we can welcome you back in our hotel anytime... More 

Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed April 16, 2016 via mobile

Again I didn't expect much from this hotel as I booked with sportsvest (see review below) but having had been to another hotel with a university tour company I was very disappointed with this hotel. The food was horrible. Dinner was always slight variations from the same things and was dry and unsavoury. Staff at dinner were extremely rude once... More 

Helpful?
Thank Cina95
Don Juan H, Director General at Gran Hotel Don Juan, responded to this review

First of all, sorry for your bad experience in our hotel. We want to ask your for our more sincere apologizes for not being able to fulfill your expectations. Your suggestions will be taken into account to keep improving our services and adjust them every time more to your needs and preferences. Kind regards More 

London, United Kingdom
1 review
2 of 5 stars Reviewed April 15, 2016

Stayed there for 4 days as part of a university trip and was extremely disappointed. There were ants all over floor, bed and bath and the staff's blasé response to this was unappreciated. They failed to send anyone to change the sheets even after being asked to do so. There was a hazardous lack of 'caution, wet floor' signs and... More 

Helpful?
Thank beep478
Don Juan H, Director General at Gran Hotel Don Juan, responded to this review

Dear Beep, First of all, sorry for your bad experience in our hotel. We want to ask your for our more sincere apologizes for not being able to fulfill your expectations. Your suggestions will be taken into account to keep improving our services and adjust them every time more to your needs and preferences. Kind regards More 

Perth and Kinross, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed April 13, 2016 via mobile

Having booked this hotel through our SportsVest company we knew that it would be a cheap hotel with relatively low standards considering the type of holiday it was (a university trip away for 4 days). However upon arrival we were quite shocked to find blood stains all over our three beds. After having asked three times for someone to change... More 

Helpful?
1 Thank 13Kboon
Don Juan H, Director General at Gran Hotel Don Juan, responded to this review

First of all, sorry for your bad experience in our hotel. We want to ask your for our more sincere apologizes for not being able to fulfill your expectations. Your suggestions will be taken into account to keep improving our services and adjust them every time more to your needs and preferences. Kind regards More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Double Standard Room with Pool View (35)
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Double Standard Room with Tennis Court View (32)
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Pool I (25)
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Internet
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
Room types
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
Official Description (provided by the hotel)
The Gran Hotel Don Juan offers you the possibility to enjoy one of the most complete and best located hotels in Lloret the Mar for you family or couple holidays in Costa Brava. Enjoy an accommodation located a few metres away from the beach of this famous Catalan tourist locality. Swimming pools and heated pool, solarium, games room, TV room, daily entertainment for all ages, live music and dancing every day of the year (afternoons and evenings)… The Don Juan Gran Hotel combines the best facilities with exclusive services specially designed to guarantee our guests some resting and leisure days at the shores of the Mediterranean. Enjoy with your family an emblematic accommodation in Costa Brava. Book today at the best price your 3-star hotel in Lloret de Mar with all type of commodities within your reach. Exclusively here, on the official website of Don Juan Hotels. ... more   less 

Additional Information about Gran Hotel Don Juan

Address: Riera 77 | Ap. Correos 56, 17310 Lloret de Mar, Spain
Location: Spain > Catalonia > Province of Girona > Costa Brava > Lloret de Mar
Price Range: $49 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Gran Hotel Don Juan 3*
Number of rooms: 870
Reservation Options:
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Also Known As:
Don Juan Center Hotel
Don Juan Lloret De Mar
Gran Hotel Don Juan Lloret De Mar, Costa Brava, Spain
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