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Aqua Hotel Bertran Park

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Aqua Hotel Bertran Park
Aqua Hotel Bertran Park
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318 Reviews from our TripAdvisor Community

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Showing 130: English reviews
Kingston-upon-Hull, United Kingdom
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just spent a week at this lovely hotel from start to finish we loved it. A small hotel but smart interior and nice sized rooms. The food was good and the staff were exceptional with the service they gave and never once did we see any staff member without a smile they couldn't do enough for you. The hotel is... More 

Helpful?
Thank HEWKINS
Clacton-on-Sea, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Arrived early hours on the 14th September after a long day of travelling and a plane journey through a lightning storm! Were greeted by Thomson reps at the airport and allocated us to our coach where they said they wouldn't be able to drop us of outside the hotel due to the small roads - not the best but fair... More 

Helpful?
Thank Clapham12345
DudleyMassive
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Travelled as a couple for a week away celebrating our engagement. Emailed ahead and advised the hotel of this and when we checked in they had upgraded us to a suite. The room was lovely, cleaned everyday, clean towels everyday, fridge and pool view. The pool is small but adequate for the size of the hotel and its spotless. The... More 

Helpful?
Thank DudleyMassive
1 review
1 of 5 stars Reviewed 2 weeks ago

Would not recommend this awful Hotel.......Check in was lengthy, Food was stale and bland, Not even a glass of water at evening dinner, drinks had to be bought and were pricey!, some staff were not friendly and a few were rude. Rooms were clean, pool area too small. People trying to sell drugs from below the balcony (not guests, and... More 

Helpful?
Thank Lorraine R
AquaHotelGrup, Director General at Aqua Hotel Bertran Park, responded to this review

Dear Lorraine R, First we would like to thank you for investing your time in sharing with us your experience in our hotel. We would like to clarify with you exactly what happened during your stay, as we work on the basis of continuous improvement and we understand critics as an opportunity to improve. I would kindly ask you to... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Just returned from a four day break here & was a lovely stay ! We arrived after long transfer hot & tired , but the reception staff were very welcoming . Our room was amazing , modern , clean & a window into the shower from the bedroom . Town is very lively but loads of places to eat ,... More 

Helpful?
Thank Heldn
Budapest, Hungary
Level Contributor
32 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed August 25, 2016

We spent 4 days here in July. We asked for a suite cause we have a baby. First day the aircon was smelling cigarette in the living room In the night the aircon was not working in the bedroom, we needed to open the window and outside it was very loud. Next day we complained, nothing happened, even if the... More 

Helpful?
Thank Garpus
West Midlands, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 24, 2016

Overall the Hotel was perfect for us as it's in a great location for both the Beach and the Bars but also far enough away to have a relaxing break. We stayed Half Board and there was a good choice of food and also both the Service and the Staff were excellent. The only downside was people coming back between... More 

Helpful?
1 Thank ashleysmith1795
London, United Kingdom
1 review
1 of 5 stars Reviewed August 23, 2016 via mobile

The rooms are very nice and clean but with extremely loud noise all night long. Consists of many groups of boy and girls. Not sure how we ended up here but definitely not one for the family. My children were offered drugs on the balcony from the street below and a bag of weed fell on to our balcony from... More 

Helpful?
Thank mickyp38
New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 18, 2016 via mobile

The service, the staff all excellent. They are all friendly and the rooms are clean. However, during night hours it's loud. All those that attend the clubs or bars show up yo their rooms around 4:30-6:30 loud & drunk. So, if you are not there to party or unable to sleep through noise don't stay here. If you like the... More 

Helpful?
Thank mr5040228
Bath, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 12, 2016

As a group of 6 girls on a hen do this place was perfect for us. We were allocated 2 suites next to each which were great, very clean with a place for us to get ready aswell. Breakfast was great, lots of choice however dinner was a little limited...still good though. There definitely was a lack of sun beds... More 

Helpful?
Thank Iron_amy
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Beachfront
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
A friendly hotel in an area close to the center of Lloret de Mar and just 350 meters from the beach. This five-story hotel offers a variety of different rooms to suit your needs with a comfortable feel. The hotel has a welcoming pool terrace as well as an elegant restaurant and of course the bar where you are sure to find the atmosphere you are looking for. The hotel also has a garage, TV or meeting room and wi-fi. A hotel in which you are guaranteed to have an enjoyable stay! ... more   less 

Additional Information about Aqua Hotel Bertran Park

Address: Carrer St Josep 49 | Apt Correus 843, 17310 Lloret de Mar, Spain
Location: Spain > Catalonia > Province of Girona > Costa Brava > Lloret de Mar
Price Range: $49 - $117 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aqua Hotel Bertran Park 4*
Number of rooms: 163
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Also Known As:
Aqua Hotel Lloret De Mar
Aqua Hotel Bertran Park Lloret De Mar, Costa Brava, Spain
Hotel Style:
#4 On the Beach Hotel in Lloret de Mar
#7 Best Value Hotel in Lloret de Mar
#9 Luxury Hotel in Lloret de Mar
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