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Hotel Helios Lloret de Mar

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Hotel Helios Lloret de Mar
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289 Reviews from our TripAdvisor Community

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Showing 50: English reviews
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Reviewed 1 week ago

Reception catering and cleaning staff wonderful.the department that this hotel down is the bar staff so rude and arrogant. It is such a shame .we told reception staff about a small niggle we had within 5 minutes it was resolved thanks .you can stand at the bar for 10 minutes staff look at you wallkaway and in their own time...

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Helpful?
Thank Ann F
MiguelSanz17, Director de Relaciones Públicas at Hotel Helios Lloret de Mar, responded to this review

Dear Ann, Really sorry to hear about your problem in our bar. We will investigate and take measures so this wont happen again. I hope you reconsider in satying again with us in the future and give us a chance to cahnge your mind about our bar service. Best regards

Carcassonne, France
Reviewed February 17, 2017 via mobile

The Hotel was very nice,came with the Third Age of our village and they don't stay in rubbish,rooms very comfortable(shame no nice soaps to use)so had to go and buy ,but it's cheap enough,internet connection very good,food was very good good choice,plenty of it,could have been a little hotter,orange juice not so good think it was powdered but hey ho!!!!bar...

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Helpful?
1Thank Gordon B
Roser-br, Relaciones Publicas Clientes at Hotel Helios Lloret de Mar, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Reviewed February 3, 2017 via mobile

Absolutely awful hotel. Avoid. Staff barely know any English, and are very rude. Beds are uncomfortable, can hear every little noise from next door. Food is disgusting, we ate out everyday. We didn't come across 1 English person. We stayed late September and there was no chance of using the pool, because the sun didn't shine in the pool area...

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Thank Bryony R
Derby, United Kingdom
Reviewed January 31, 2017

The hotel was OK, but not like Christmas. Decoration was 4 Xmas trees and not much else. I'd love to know how Catalonia do there hotel rating, I personally would give the Hotel Helois 3 stars (no more). Some of the staff were very good ,but some were absolute rubbish, if the staff read the review they will know who...

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Thank terrypj
Reviewed January 17, 2017 via mobile

Lovely hotel lovely food very friendly staff really enjoyed my vist on the main road which was good and beach 5 minute walk away lovely Christmas present from my kids only went for the weekend some things were shut as the time of year but still very nice break

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1Thank traceybay
Preston, United Kingdom
Reviewed January 2, 2017

I visited this Hotel over the Christmas period as part of Shearings holidays . The Hotel itself is very nice. It was totally full with English and Spanish people. I was however very disappointed with a number of points. At meal times people were having to queue for over an hour for a table, apparently in past years they have...

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Thank tj0nes123
Wrexham County, United Kingdom
Reviewed December 31, 2016

I visited this hotel during Christmas as part of a Shearings holiday and I must say my overall experience was poor and disappointing I'll break it down into parts, our arrival and check in experience was quick and our room allocation was good, I thought our room 413 was great nice modern room with comfortable beds and great walk in...

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Thank Conrad A
Burnham-On-Sea, United Kingdom
Reviewed October 31, 2016

This is a nice hotel, staff are nice foyer is nice pool is nice, rooms are ok but the disco is next door across the street from our room, it is quite loud but not too bothersome, but it is the clients who leave early in the morning shouting and being noisy up the side road directly under our room....

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Helpful?
Thank Geraldine G
Enrique B, Departamente de relaciones con clientes at Hotel Helios Lloret de Mar, responded to this review

Dear guest , first of all , thank you very much for your comments about our hotel , it really help us to improve day by day . We are really sorry that your experience in our restaurant was not satisfying .We like to inform you that the managment is aware of this comments and will work hard on improving...

Rosyth, United Kingdom
Reviewed September 12, 2016 via mobile

The rooms were good. When you get one at the back of the hotel, if you are at the front you will not get any sleep. Our room was changed to one at the back which was quieter however you will still not get a lot of sleep as it is still noisy. The food was very basic, not a...

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1Thank suz1689
Reviewed September 6, 2016

Good clean holiday hotel. Even though no entertainment on an evening you are central to the main Street for bars and clubs. Short walk to beach. Nice pool. Food okay if you like a scrum to eat!!!!. Family friendly. Good sound proof rooms with air conditioning.

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Helpful?
Thank Wendy H
Enrique B, Department customer service at Hotel Helios Lloret de Mar, responded to this review

Dear Wendy ,thank you very much for your comments , we really appreciate you tooke part of your time to do it . We are working constantly on improving our service and hope to to be able to welcome you soon . Yours sincerely Enrique

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )

Additional Information about Hotel Helios Lloret de Mar

Address: Av. Just Marles 29, 17310 Lloret de Mar, Spain
Location: Spain > Catalonia > Province of Girona > Costa Brava > Lloret de Mar
Price Range: $52 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Helios Lloret de Mar 4*
Number of rooms: 234
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Also Known As:
Hotel Helios Lloret De Mar Costa Brava, Spain
Hotel Style:
#31 Luxury Hotel in Lloret de Mar
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Helios Lloret de Mar staff and other travelers.
12 questions
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Questions? Get answers from Hotel Helios Lloret de Mar staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“any were on the side overlooking the swimming pool”
 of 5 bubbles terrypj, Jan 31, 2017 | Read review
“Choose pool view as you will get sunshine not front view looking onto road as It's a busy road and you wont get sun on room balcony”
 of 5 bubbles conrada74, Dec 31, 2016 | Read review
“go high. We are on first floor...noisy outside”
 of 5 bubbles geraldineg746, Oct 31, 2016 | Read review
“No tea and coffee in rooms or English tv channels. Double glazed patio doors and AC.”
 of 5 bubbles wendyhQ537KR, Sep 6, 2016 | Read review
“Don't choose a room at the front if you want peace and quiet, although perhaps don't come to Lloret at all if you want peace and quiet!”
 of 5 bubbles Ddstar500, May 2, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question