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Gran Hotel Monterrey

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Gran Hotel Monterrey
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708 Reviews from our TripAdvisor Community

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Showing 102: English reviews
Kelowna, Canada
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed 2 weeks ago

By far the worst hotel/resort on our entire vacation to both Italy and Spain. Before we booked at stay at Hotel Guitart we did our usual diligence by reviewing several reviews on both Booking.com and TA. The average rating was around a 4, which we felt comfortable with, so booking we go. We stayed here for 3 nights. Upon driving... More 

Helpful?
Thank Stirlman
East kilbride
Level Contributor
48 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Classy upmarket hotel. Arrived with four friends. Changed our room as we were given a double bed. Our new room 606 was a massive superior twin. Nice outlook. No noise. Fantastic buffet breakfast. Also hot breakfast available. Large selection of foods to suit everyone. Fridge in room. Toiletries replenished everyday. Toothpaste/brush razor/cream. Shampoo/ shower gel. Excellent hotel.

Helpful?
1 Thank Christine F
Dublin
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Myself and my wife stayed here for 4 nights. Hotel is really nice, check in was fine even though our room was not ready yet. The room was ok, very basic but we weren't looking for anything fancy. We used the spa in the hotel. You have to pay for the indoor pool (we thought it was strange but it's... More 

Helpful?
1 Thank sobri07
Barcelona, Spain
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 23, 2016 via mobile

On our only stay at the hotel we came with 5 friends, during out check in we left the bags at the reception to be taken to the rooms once all the paperwork was completed.. They took about 10min to check us in.. And once at the room we realised one of our suitcases had been stolen by someone inside... More 

Helpful?
Thank adrisv55
Level Contributor
110 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed August 18, 2016

I would like to highlight that the pool area is lovely and great for kids as even at the deepest end, my 11 and 12 year old boys could stand. Bedding was excellent so had very good sleep and A/C in the rooms kept rooms at nice temperature. Staff/waiters were very friendly and helpful during the daily fine dining experience.... More 

Helpful?
1 Thank Ranouchee
1 review
5 of 5 stars Reviewed August 5, 2016 via mobile

We arrived late in the evening at Guitart Monterrey & Spa after our flight had a bit of a delay. The staff of the reception were very kind and helped us right away. I can only say good things about the reception because we had to ask them a few things during our vacation and every time they helped us... More 

Helpful?
Thank Shari M
Martí S, Director de Relaciones con Clientes at Gran Hotel Monterrey, responded to this review

Shari M., Firstly, we want to thank you for the review concerning your stay in Guitart Monterrey. We are glad to fulfill your expectations and you had a great time during your stay. Thanks for the good valoration of the staff this motivate us to keep working with the same involvement and motivation. It's great that you felt comfortable in... More 

Nantwich, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 1, 2016

Beautiful hotel. Welcoming, helpful, efficient, multi-lingual staff. Fabulous breakfasts with something for everyone and in plentiful amounts (but watch out for the elbows at the toaster - there are some rude holidaymakers!). Walking distance into town and to beaches. A free shuttle bus is available to Fenals beach. Lovely large pool and separate toddlers pool set in luxurious surroundings -... More 

Helpful?
2 Thank Katrine W
Martí S, Director de Relaciones con Clientes at Gran Hotel Monterrey, responded to this review

Katrine W., Firstly, we want to thank you for the review concerning your stay in Guitart Monterrey. We are glad to fulfill your expectations and you had a great time during your stay. Thanks for the good valoration of the staff this motivate us to keep working the same way. It will be a pleasure to welcome you in one... More 

Kelowna, Canada
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed July 23, 2016 via mobile

We are a family of three who have just arrived at this hotel which we booked through bookings.com. This hotel is not worth paying the price to stay here. The hotel has dirty, hallways the rooms are old and totally out dated. The beds are singles and the third one looks like it belongs in a hospital room from 50... More 

Helpful?
1 Thank Cheryl F
Martí S, Director de Relaciones con Clientes at Gran Hotel Monterrey, responded to this review

Cheryl F., Firstly, we want to thank you for the review concerning your stay in Guitart Monterrey. Our most sincere apologizes for not being able to fulfill your expectations. Your suggestions will be taken into account to keep improving our services and adjust them to your needs and preferences. Recently the hotel has completely been reform. Sorry for the robes... More 

Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 14, 2016 via mobile

Gran Hotel Guitart Monterey five star hotel is generally a nice hotel but as a five star it do dissapoint on some elements. The facilities like pool, spa, restaurant, bar etc is good and the service personel is kind. The rooms though are worn and lowest level I would request is fourth floor to secure a decent view. The wifi... More 

Helpful?
Thank Frank Ø
Martí S, Director de Relaciones con Clientes at Gran Hotel Monterrey, responded to this review

Frank Ø, Firstly, we want to thank you for the review concerning your stay in Guitart Monterrey. Our most sincere apologizes for not being able to fulfill all your expectations. Your suggestions will be taken into account to keep improving our services and adjust them to your needs and preferences. We disagree about the fact that the rooms are old,... More 

Barcelona, Spain
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 20, 2016 via mobile

Pros: quiet and felt a world away from the more touristy parts of Lloret, nice pool area, excellent breakfast and very nice staff Cons: room very poorly maintained - scuff marks all over the walls, bathroom ceiling badly stained from damp and shower door half-pulled out of the wall. Also, no gym facility.

Helpful?
1 Thank Paul B
Martí S, Director de Relaciones con Clientes at Gran Hotel Monterrey, responded to this review

Paul B., Firstly, we want to thank you for the review concerning your stay in Guitart Monterrey. Our most sincere apologizes for not being able to fulfill your expectations and you didn't felt comfortable in your room. Your suggestions will be taken into account to keep improving our services and adjust them to your needs and preferences. The description that... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Free Breakfast
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Gran Hotel Monterrey is one of the best luxury hotel on the Costa Brava which offer you a wide range of high quality services. Inside you will enjoy the gorgeous tropical environment but also have the privilege to taste the FREU Restaurant (one of the best Spanish restaurants) as well as a free entrance to the Gran Casino Costa Brava. ... more   less 

Additional Information about Gran Hotel Monterrey

Address: Avda Vila de Tossa, 27, 17310 Lloret de Mar, Spain (Formerly Hotel Guitart Monterrey)
Location: Spain > Catalonia > Province of Girona > Costa Brava > Lloret de Mar
Price Range: $91 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Hotel Monterrey 5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Guitart Gran Lloret De Mar
Gran Hotel Monterrey Lloret De Mar, Costa Brava, Spain
Hotel Style:
#4 Romantic Hotel in Lloret de Mar
#4 Spa Hotel in Lloret de Mar
#16 Luxury Hotel in Lloret de Mar
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