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Gran Hotel Monterrey

Traveler (307)
Dining (189)
Room & Suite (162)

About

#32 of 129 hotels in Lloret de Mar
Location
Cleanliness
Service
Value
Gran Hotel Monterrey is one of the best luxury hotel on the Costa Brava which offer you a wide range of high quality services. Inside you will enjoy the gorgeous tropical environment but also have the privilege to taste the FREU Restaurant (one of the best Spanish restaurants) as well as a free entrance to the Gran Casino Costa Brava.
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Property amenities
Pool
Room service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Breakfast included
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Outdoor pool
Wheelchair access
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Business

Location

Full view
91Great for walkers
Grade: 91 out of 100
33Restaurantswithin 0.3 miles
10Attractionswithin 0.3 miles
449Reviews
54Q+A
9Room tips
Traveler rating
  • 140
  • 148
  • 88
  • 44
  • 29
Time of year
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Popular mentions
+1
Stayed here 11-15 June. First room I was given was not 5 star worthy and had scuff marks on the walls and plaster cracking around the bath. The night manager Farhat was brilliant in dealing with this and allowed us to check out a room which was a better standard. Reception staff
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We arrived at the hotel at 2.45am, after a nightmare journey from UK courtesy of French Air Traffic Control! We received a friendly and considerate welcome from the night manager, Farhat, who checked us in as efficiently as possible. He also personally brought teacups, milk and
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Response from MARACIONERO, Subdirector at Gran Hotel Monterrey
Responded 4 weeks ago
Dear MikeE1617, Thank you very much for your comments and for the excellent evaluation given and described. Apart from the great review about the room, breakfast, Freu restaurant and the lovely village of Lloret de Mar we are specialy happy, proud and satisfied for the mention of all the staff and particularly Farhat, our night manager. I will personally congratulate him because of the excellent service provided. It is our main goal to offer the best products and service. it is very comforting for us to have achieved with you. If you decide to come back in the future please contact to me directly. It will be a pleasure to manage your reservation personally. Very best regards from all the team of Gran Hotel Monterrey*****
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I thought this hotel was well worth 5 stars. Hotel was spotlessly clean, bars and restaurant and communal areas were comfy, chic and well presented. Buffet breakfast had a reasonable selection of good quality products. Room was comfortable with a spacious private balcony.
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Response from MARACIONERO, Subdirector at Gran Hotel Monterrey
Responded 4 weeks ago
Dear WilliamsW3746QG, Thank you very much for your visit and for your lovely and generous comments about our Hotel, facilities and products. We work pretty hard every single day to achieve valuations like yours. We hope to see you soon again with us. Very best regards from all the team.
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Hotel itself was lovely, the buffet breakfast was really good. Lots of choice. The spa was also very clean and service was friendly. Only reason for a 4 was we repeatedly asked for things for our rooms, room was set up for 2 not 3 as requested and we did not get extra pillows
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Response from MARACIONERO, Subdirector at Gran Hotel Monterrey
Responded Apr 16, 2019
Dear User0409, Thank you very much for your time and for the sinceres comments. It is very pleasant to receive opinions like yours about the breakfast and the Spa. We take note about the issue with the Housekeeping complements. It will be informed to our team, always in order to improve all of our services and basic standars. We sincerely regret the situation described with the waitress. Very best regards,
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Been there just for one night and I was satisfied. Rezeption and other staff were very friendly and attentive. Room (Suit) was beautiful having living room, nice bathroom with shower and bathtub, two balcony and great views to the down and sea, bed was very comfy. Enough space
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Response from MARACIONERO, Subdirector at Gran Hotel Monterrey
Responded Mar 7, 2019
Dear AlexL750, Thank you very much for your lovely comments. It is for us very comforting to realise that you found the room, areas and breakfast great. It is also so gratifying your valuation about our professional staff. We take note of your comments about the water and will share this suggestion with our Food and Beverage team. Very best regards from Gran Hotel Monterrey*****
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Previous
PRICE RANGE
$88 - $232 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
guitart gran lloret de mar
FORMERLY KNOWN AS
Hotel Guitart Monterrey
LOCATION
SpainCataloniaProvince of GironaCosta BravaLloret de Mar
NUMBER OF ROOMS
200
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