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Crystal Hotel

Hotel website
Piazza Umberto I, 91100, Trapani, Sicily, Italy
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262 Reviews from our TripAdvisor Community

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Showing 69: English reviews
sassenach
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed June 12, 2016 via mobile

Characterless modern hotel next to the railway station. Our room smelt smoky, was dark and without any kind of decor, but clean and good-sized and the shower room equally spacious. Breakfast adequate though if an item ran out it might not be replaced with any alacrity. So, not a hotel one would choose, and not 4 star by any stretch...... More 

Helpful?
Thank drunclejohn
York, United Kingdom
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 5, 2016

Stayed here as part of a group. The hotel was comfortable and clean and the staff friendly and helpful. Nothing special but no gripes. Within easy walking distance of the old town and 1 good half hours walk to the cable car to Erice (worth a visit).

Helpful?
Thank Dick J
Douglas, United Kingdom
Level Contributor
115 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 stars Reviewed May 26, 2016

This hotel is modern , clean & fully functional ideal base on the boundary between the old town & new . Good location for railway station and cable car for Erice , which is a must see ancient hilltop village . Rooms were in a modern minimal decor of grey , white and wood floors , very clean . White... More 

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1 Thank 3manxlegs
south of 65N
Level Contributor
102 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed May 13, 2016

We stayed here for a few nights. The rooms are very well decorated in a modern style all the facilities worked save for the free wifi which was slow and intermittent however there is good 3G mobile coverage which subjectivly seemed faster than the UK variety. Break fast is served buffet style with a good selection of cold dishes and... More 

Helpful?
Thank gbcpj
Truro, United Kingdom
Level Contributor
197 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 stars Reviewed May 11, 2016

Good rooms and bathrooms. Good breakfast. Friendly and helpful staff. BUT I had only just arrived when I got trapped in the lift because the door wouldn't open. The second day the WiFi was not available except in reception. In my opinion it needs some better maintenance but I cannot fault the staff.

Helpful?
Thank Helene Christin... P
Frankfurt, Germany
1 review
5 of 5 stars Reviewed March 24, 2016 via mobile

Even though I wasn't a guest at the hotel the reception staff, Victoria and Laura, were amazingly friendly and helpful. I was desperately trying to find a way to print and fax a document and they did it all for me... no questions asked and no fee charged. Thank you.

Helpful?
Thank Julia S
Liskeard, United Kingdom
Level Contributor
95 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed September 29, 2015

We stayed here recently on a holiday trip. The Hotel is very clean and tidy and the staff are very helpful. Lovely room. The disappointment was the evening meal as it seems they cannot cater for large numbers and the food was very slow being served and almost cold by the time we ate it. If hot it would have... More 

Helpful?
Thank Mag16_12
Edinburgh, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 28, 2015

Stayed over whilst travelling from Edinburgh to Favignana. Great hotel, great service throughout the stay (one evening and the following morning). Well attended to by the staff who were professional and courteous. Situated right next to the train station and central to the city and and the port area - excellent location.

Helpful?
Thank 72_Matt-07
Naxxar
Level Contributor
45 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed September 22, 2015

Crystal Hotel is situated in a good location (even if the area may seem a little rundown) Minutes walk to the centre of Trapani and some great restaurants and shops. The Hotel is supposed to be 4 star and it could be if it is refurbished a little. It is clean the staff are wonderful especially the helpful girls at... More 

Helpful?
Thank Canuckimpressions
Saint Julian's, Malta
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 16, 2015

I needed an emergency overnight stay in Trapani and the taxi driver suggested the Crystal Hotel. I found it very convenient, comfortable and clean and the staff was very gracious and helpful. Will definitely make use of it again. Great breakfast too!

Helpful?
Thank Anna D
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61 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Restaurant
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Self-Serve Laundry

Additional Information about Crystal Hotel

Address: Piazza Umberto I, 91100, Trapani, Sicily, Italy
Location: Italy > Sicily > Province of Trapani > Trapani
Price Range: $101 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crystal Hotel 4*
Number of rooms: 70
Reservation Options:
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Also Known As:
Crystal Hotel Trapani, Sicily
Nh Hotels Trapani
Hotel Style:
#4 Luxury Hotel in Trapani
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