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BEST WESTERN PLUS O2

#8 of 57 Hotels in Indore
Certificate of Excellence
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147 Reviews from our TripAdvisor Community

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Showing 144: English reviews
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

First of all, the staff and service were good. Location of the hotel was not easy to find as Google maps location was way-off from the actual location. Suite has an awkward design with two rooms, one for dining (my guess) and other has the bed and the TV, which felt quite claustrophobic to me. Breakfast buffet had a good... More 

Helpful?
Thank Shalabh G
Chennai (Madras), India
Level Contributor
124 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Don’t judge by the brand name and outside appearance & ambiance, which is neatly maintained and good looking. But when it comes to room (?), it is a great disappointment. Rooms are very small and poorly maintained. Wash room is very small & not much clean. Shower knob was not working. Water draining all over in washroom Lighting inside the... More 

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Thank VRAMESH
Indore, India
Level Contributor
17 reviews
4 of 5 stars Reviewed 1 week ago

1st time i went to this hotel for IMA work shop , i start with breakfast there r two items for breakfast & both r very good ( poha & idli ) then tea & coffee thts also good , staff is very friendly . in matter of clean i give 4/5 food 4/5 staff 4/5

Helpful?
Thank VIKRAMLAKKAD
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Ambience of the hotel like outside, lobby.. etc.. is really good and the location also. But when it comes to room it's not that grate a little old fashion. The main disappointing part is the room service which is really slow. Staff is good and courteous but don't want to do much of the work. Overall the property is a... More 

Helpful?
Thank Anirudh S
New Delhi, India
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Very bad experience.....zero maintainance....very poorly equipped..very small bathrooms...uncleaned showers....water draining all over in washroom...wifi is also very slow...not enough lighting in the rooms...you can clearly hear the sound of the nearby room( interconnected rooms)....worst part was to two lizards in the room

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1 Thank Pratima09
Bangalore, Karnataka, India
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

My first impression of this Hotel was not that great. The front desk staff needs to improve in terms of Client handling. Once cleared from the initial formalities of the booking headed towards the room. I must say it took me a while to figure out the path from the Front Desk to the Lift lobby for the Rooms (... More 

Helpful?
Thank sameer_vic
2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Being at Indore one cant miss stay at this hotel. Its unique interiors drives one to the hotel always. So also food quality n service provided is one of the Best. Staff is very courteous and offers a warm welcone with speedy checkin. Well done. Its also good value for money.

Helpful?
Thank JollyMumbai
Jaipur, India
1 review
1 of 5 stars Reviewed June 9, 2016 via mobile

Best Western is a well known brand name in a hotel industry, but this hotel has nothing to do with the brand.....zero maintainance....very poorly equipped...very small rooms and bathrooms are like hell...water draining all over in washroom...shower not working and specially the size of bathrooms....hardly 5 ×3....so don't waste your time and money on this hotel by just going through... More 

Helpful?
Thank Adhar K
New Delhi, India
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 6, 2016

I have been staying in this hotel for a long time now and find it to be the best in Indore as far hotels in all are concerned. However, this time around service was not at par and was left wanting. It still is one of the best but that's because others are just not good.

Helpful?
Thank Abhay S
Ahmedabad, India
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 18, 2016

I booked this hotel looking at Best Western brand, but it is not up to the mark. It is definitely not worth what they are charging. After our check in our room AC was not working and after repeated follow up technician came but it took more than 45 minutes for him to repair. We requested to change the room... More 

Helpful?
Thank bikash_singhi
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
  • Concierge

Additional Information about BEST WESTERN PLUS O2

Address: 31/1 Main Road, South Tukoganj, Indore 452001, India (Formerly Hotel Horizon)
Location: India > Madhya Pradesh > Indore
Price Range: $41 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN PLUS O2 3.5*
Number of rooms: 103
Reservation Options:
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Hotel Style:
#7 Business Hotel in Indore
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