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Kempinski Hotel Yinchuan

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#1 of 424 Hotels in Yinchuan
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Kempinski Hotel Yinchuan
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109 Reviews from our TripAdvisor Community

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Showing 57: English reviews
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London, England, United Kingdom
Reviewed 3 weeks ago via mobile

The rooms are nice and spacious, the gym is small but you can make it work, there is a pool and steam and sauna, although the steam room didn't work when I was there. The staff really need to work on their english skills, unless no foreigners stay here then it's fine. The food selection is an issue, unless you...

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Helpful?
Thank MartinSR
LeilaLiu, E-commerce Executive at Kempinski Hotel Yinchuan, responded to this review

Dear guest, thank you for choosing Kempinski Hotel Yinchuan and giving us a review. As the only international five star hotel in Yinchuan, Kempinski Hotel Yinchuan brings the traditional taste of luxury to this remarkable city, also we keep working on the staff training so that we could provide a professional and personalized service to all guests, English training is...

Yinchuan, China
Reviewed January 17, 2017

Arrived at hotel in our car and we were directed to underground and informed it was free in Chinese. It was a mostly empty parking deck and most cars were up top. I was suspicious but didn't ask questions, and then I was charged 25 RMB when we left for parking. They lied about it being free. That is why...

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Helpful?
Thank chris-globalbridge
LeilaLiu, E-commerce Executive at Kempinski Hotel Yinchuan, responded to this review

Dear Mr. and Mrs. Moore, first and foremost we would like to apologize for the service given to you and thank you for your time giving us your feedback on your recent stay. Here at Kempinski Yinchuan, we place very strong emphasis on our mission "PASSION FOR PERFECTION". Thus, customer satisfaction is of paramount importance to us. The parking situation...

Sheffield, United Kingdom
Reviewed January 15, 2017

I stayed here for just one night on a business trip. The pros: after a stay in a 2 star Chinese business hotel in Tongchuan, this place seemed like heaven. It is clean, well-run and does a good breakfast. The bed was very comfortable, and the room temperature well-regulated The cons: The location is not convenient for much entertainment at...

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Helpful?
Thank Pete M
LeilaLiu, E-commerce Executive at Kempinski Hotel Yinchuan, responded to this review

Dear guest, thanks very much for choosing Kempinski Hotel Yinchuan and giving us a review. As the first and only five-star international brand in Yinchuan, Kempinski situated in the heart of the city’s central business district, Jinfeng District, and only a 30-minute drive from Yinchuan Hedong Airport. The hotel is adjacent to the International Conference, Exhibition Centre and Museum of...

Dubai, United Arab Emirates
Reviewed January 13, 2017

I had a really nice corner suite with large living room and large bathroom with both shower and bath tub, with the view of the Ningxia Museum on the other side of the road, the hotel is in the very center, even though distances to reach anywhere are still quite long beside the inexistent traffic...on my very first day I...

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Helpful?
Thank Massimo F
LeilaLiu, E-commerce Executive at Kempinski Hotel Yinchuan, responded to this review

Dear guest, thank you very much for choosing Kempinski Hotel Yinchuan and giving us unbiased suggestions. Your review has been shared within hotel management team, we were very happy that you are satisfied with Kempinski Yinchuan overall, also we will improve the details what you mentioned. Looking forward to see you in the future, hope we could provide you a...

Dubai, United Arab Emirates
Reviewed January 11, 2017 via mobile

Great hotel, friendly staff, excellent rooms, restaurant Paulaner is top, but internet speed is far below the accetable... suffering!!! As stated in many reports in Trip Advisor before. Concierge is great, offering all kinds of support. English a little bit limited, but it is tipical for China.

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Helpful?
Thank Dubaio
LeilaLiu, E-commerce Executive at Kempinski Hotel Yinchuan, responded to this review

Dear guest, thank you very much for choosing Kempinski Hotel Yinchuan and giving us such good review. Kempinski Hotel Yinchuan brings the traditional taste of luxury and European flair to this remarkable city as the first and only five-star international brand in Yinchuan, situated in the heart of the city’s central business district, Jinfeng District, and only a 30-minute drive...

Reviewed November 25, 2016 via mobile

The hotel is probably the best in Yinchuan. You will find a variety of restaurants and cafes. The rooms are spacious, elegant and very comfy. The staff are great, you will only face a problem communicating with them. The majority of the staff speaks little to no English.

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Thank Alaa C
Reviewed November 21, 2016 via mobile

-the best bed .. -pillows are amazing! .. -the staff r soo nice and helpfull and always excited to help ! -i lov their chinesse food! especially the hot pot they serve every meal service! -overall stay : was defenetlly worth to come here ! can't compain of anything ..

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Thank Giuse D
Beijing, China
Reviewed October 26, 2016

Staff was friendly, was easy to get a taxi and the concierge recommendations of restaurant to go to was great. Kempinski YinChuan have their own little touristic map in both English and Chinese, and that helped us a lot in preparing our daily tours around Yinchuan. Breakfast was very good, lots of breads and cereal & fruits, great latte and...

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Helpful?
Thank Ozana M
LeilaLiu, E-commerce Executive at Kempinski Hotel Yinchuan, responded to this review

Dear guest, thank you for choosing Kempinski Hotel Yinchuan and we are delighted to know you are satisfied with our staff service and rooms. Your nice comment motivate us to keep the high quality of service. We are looking forward to welcoming you soon, wish you have a nice day!

Hong Kong, China
Reviewed September 13, 2016 via mobile

The rooms are quite good, clean, and modern with a nice layout and sliding doors in the bathrooms. The German restaurant is not that good though and as in China it's better to go to the Chinese restaurant. I haven't tried the pool as I've always been on a business trip with too little time to spend. Hotel is conveniently...

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Helpful?
Thank m123178
Reviewed September 9, 2016 via mobile

I loved staying in Kempinski Hotel Yinchuan, service was excellent, staff were very friendly. Only challenge I have faceed it was language which not all the staff were speaking an English. However, I suggest if u going to Yinchuan stay in Kempinski hotel.

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Thank Laila1080
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Kempinski Hotel Yinchuan is superbly located in Yinchuan, the capital of the Western Xia Empire. Kempinski Hotel Yinchuan brings the traditional taste of luxury to this remarkable city as the first and only five-star international brand in Yinchuan, situated in the heart of the city's central business district, Jinfeng District, and only a 30-minute drive from Yinchuan Hedong Airport. The hotel is adjacent to the International Conference and Exhibition Centre and Museum of Ningxia and close to the Science and Technology Museum and the People's Square. Kempinski Hotel Yinchuan is ideal for both business and leisure travelers. ... more   less 

Additional Information about Kempinski Hotel Yinchuan

Address: No.160 Beijing Middle Road | Jinfeng District, Yinchuan 750002, China
Location: China > Ningxia > Yinchuan
Price Range: $106 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kempinski Hotel Yinchuan 5*
Number of rooms: 409
Reservation Options:
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Also Known As:
Kempinski Hotel Yinchuan Ningxia, China
Hotel Style:
#1 Spa Hotel in Yinchuan
#1 Luxury Hotel in Yinchuan
#4 Best Value Hotel in Yinchuan
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Questions & Answers

Questions? Get answers from Kempinski Hotel Yinchuan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“cheaper rooms face away from mountain at a power plant”
 of 5 bubbles chris-globalbridge, Jan 17, 2017 | Read review
“I had an 11th floor corner suite with a nice city view...”
 of 5 bubbles MassimoF253, Jan 13, 2017 | Read review
“Mention you want non-smoking room with view of the city”
 of 5 bubbles RalucaSingapore, Oct 26, 2016 | Read review
“Request a room overlooking the park. Views are great.”
 of 5 bubbles brianofarabia, May 11, 2016 | Read review
“Hotel warm welcoming of the hotel staff add another joy to the stay. And please do not miss to try the hotel local tea”
 of 5 bubbles kaleissa, Sep 12, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question