We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Zhangjiajie Pullman Hotel

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Zhangjiajie Pullman Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

498 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 288: English reviews
Barcelona
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is a good hotel with spacious clean rooms and a fantastic outdoor pool that was a great way to unwind and relax, usually on our own, after long days in the breathtaking park. The staff were very helpful especially Vladimir who helped us 'translate' some of our requests to local staff. Breakfast was good and there are plenty of... More 

Helpful?
2 Thank Padredelafamilia
Kelly Z, Manager at Zhangjiajie Pullman Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Zhangjiajie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

We booked 2 rooms for 4 nights. The hotel is located within a walking distance to Wulingyuan and to the city nightlife. It is a luxury hotel. Nice clean and friendly. A few highlights. 1. It's breakfast and dinner has exceed our expectation. It was excellent. Everything you need for Chinese and western food. BIG WOW!! 2. Room are very... More 

Helpful?
1 Thank Avidang
Kelly Z, Manager at Zhangjiajie Pullman Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Zhangjiajie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Pullman Zhangjiajie Hotel is located in Wulingyuan town, very close to Wulingyuan scenic area, it's about 10 minutes driving to the entrance. The size of the room is big enough, and it's clean, also you can sleep well at night, it's very quiet.

Helpful?
1 Thank Lancy J
Kelly Z, Manager at Zhangjiajie Pullman Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Zhangjiajie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

Morristown
Level Contributor
52 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed at the Pullman for a few days during our visit to the The position as luxury hotel is maybe more in comparison with other hotels in Wulingyuan. The interior is nice, the rooms are spacious, clean and functional. While the check-in was a bit slow and the receptionists not overly friendly, afterwards thee concierges were very helpful with... More 

Helpful?
1 Thank Koli-TN
Kelly Z, Manager at Zhangjiajie Pullman Hotel, responded to this review

Dear Koli-TN, Warm greetings from Pullman Zhangjiajie and thank you for your comments! we are so glad to know you like hotel good location and friendly staff.at the same time,we will increase the food selection and train the staff more in restaurant in the next days! Looking forward to your coming in the near future! Best Regards More 

Seoul, South Korea
Level Contributor
43 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Surprisingly nice hotel, in the middle of a very popular tourist spot, but still under-developed area, with no hotel chains around. It's not a brand new hotel, rather a older one that seems to have been acquired with the Pullman brand slapped on, but the rooms are clean, pool is nice, breakfast was OK (much better than other offerings usually... More 

Helpful?
1 Thank BarryChoi
Kelly Z, Manager at Zhangjiajie Pullman Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Zhangjiajie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in this hotel for 3 nights in a row in Nov 2015. For those who like to have a comfortable stay while exploring the mountains, this is a top choice. It is located in an area where the most famous tourist sites are nearby. There is a performance theatre just 5 min walk from the hotel too. The... More 

Helpful?
1 Thank Viv Y
Kelly Z, Manager at Zhangjiajie Pullman Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Zhangjiajie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This place is absolutely amazing. The hotel is beautiful and so is the pool. The rooms are spacious and clean. The breakfast buffet is awesome. The staff are friendly, and try very hard to help you even if they don't know much English. It is within minutes to the Avatar Forest Park entrance. I honestly wouldn't be able to find... More 

Helpful?
Thank Melissa A
Mashhad, Iran
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel has very good location. It is near to ticket office of nationsl forest. It has both western snd chinese foods. Most staffs can speak english. Especially Mr Vladimir and Jim and Fabian and other guys are very very helpful and polite. If you want to enjoy national forest it is better to stay in a hotel near ticket... More 

Helpful?
3 Thank evahedi
Kelly Z, Manager at Zhangjiajie Pullman Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Zhangjiajie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

Bandung, Indonesia
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Despite positioned as luxury hotel, I seem the bedroom simple yet luxurious without glamour interior. Perhaps it's hotel management decision to make more homey and harmonious with surrounding. The advantage of the hotel is situated near almost all tourist attraction. Although relative new hotel (probably less than 10 years old), interior in bedroom seem outdated too early because of usage... More 

Helpful?
Thank Handi S
Kelly Z, Manager at Zhangjiajie Pullman Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Zhangjiajie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

Houston, Texas
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed for 4 nights and our experience was very good. The hotel is located just about 15- 20 minutes walk to the Wulingyuan ticket station so you can enjoy the breakfast buffet and then head for the park. Keep in mind if you plan to go the Tianmen Mountains you have to go to Zhangjiaje City which is not... More 

Helpful?
3 Thank William D
Kelly Z, Manager at Zhangjiajie Pullman Hotel, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Zhangjiajie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank... More 

Questions? Get answers from hotel staff and past guests. Ask a question

352 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (246)
Viewed
Hotel & Grounds (45)
Viewed
Pool/Beach Area (17)
Viewed
View from Room (9)
Viewed
Room/Suite (39)
Viewed
Dining (36)
Viewed
Business Center/Function Rooms (1)
Viewed
Bathroom (12)
Viewed
Other (87)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (106)
Viewed
Dining (14)
Viewed
Hotel & Grounds (6)
Viewed
Room/Suite (23)
Viewed
Bathroom (1)
Viewed
Business Center/Function Rooms (3)
Viewed
Other (59)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Zhangjiajie hotels
6.7 mi away
Harmona Resort Spa Zhangjiajie
Harmona Resort Spa Zhangjiajie
#4 of 388 in Zhangjiajie
4.0 of 5 stars 26 reviews
0.5 mi away
Qinghe Jinjiang International Hotel
15.4 mi away
BEST WESTERN Grand Hotel Zhangjiajie
Show Prices
Show Prices
Show Prices
16.3 mi away
Dacheng Shanshui International Hotel
0.9 mi away
Samantha Resort & Spa
Samantha Resort & Spa
#7 of 388 in Zhangjiajie
4.5 of 5 stars 52 reviews
15.7 mi away
Yichen International Hotel
Yichen International Hotel
#18 of 388 in Zhangjiajie
4.0 of 5 stars 127 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Spa
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Laundry Service

Additional Information about Zhangjiajie Pullman Hotel

Address: Huajuan Road, Zhangjiajie 427403, China
Location: China > Hunan > Zhangjiajie
Price Range: $82 - $308 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Zhangjiajie Pullman Hotel 5*
Number of rooms: 456
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, ACCOR, Priceline, Hotwire, Expedia, HotelTravel.com, Odigeo, Hotels.com, Ctrip TA, Travelocity and Agoda so you can book your Zhangjiajie Pullman Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Zhangjiajie International Hotel
Best Western Zhangjiajie
Hotel Style:
#1 Luxury Hotel in Zhangjiajie
#1 Top resorts Hotel in Zhangjiajie
#3 Best Value Hotel in Zhangjiajie
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay