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1/28/2018 1/29/2018
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    Samantha Resort & Spa

    No.8 Baofeng Road, Wulingyuan District, Zhangjiajie 427400, China
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    1/28/2018 1/29/2018
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    Traveler (34)
    Room & Suite (2)
    Pool & Beach (1)
    Overview
    • Excellent49%
    • Very good38%
    • Average11%
    • Poor1%
    • Terrible1%
    Sep 8, 2017
    “Disappointing beyond measure.”
    Aug 10, 2016
    “Large room, nice decoration”
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Babysitting
    4.0 Star Hotel
    All hotel details
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    Rooms
    Jan 28Jan 29
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (54)
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    1 - 5 of 21 reviews

    Reviewed September 8, 2017 via mobile

    Don't stay here, especially if you don't speak Chinese. I couldn't have felt more embarrassed for the staff - it is literally a joke. The so called general manager offered us dinner and a show in lieu of the resort and spa. He couldn't believe...More

    1  Thank 8onnee
    Reviewed August 10, 2016

    I had 2 nights at Samantha Resort & Spa and everything just fine. Staffs are friendly, but English communication is not so good. Breakfast buffet with various foods for both Western and Asia styles. The resort is very close Baofeng lake, so you can visit...More

    Thank Lam D
    Reviewed June 6, 2016

    I stayed at this hotel 3 weeks ago. The rooms are very spacious, tastefully decorated and clean. I really appreciated the airport pickup service. They even fetched my girlfriend and I at different times. The breakfast includes western and Chinese dishes and was always satisfying....More

    Thank cktsi
    Reviewed May 16, 2016 via mobile

    Maybe hotel is too frugal to spend money. They only turn on air conditioning at 6pm, and will shut it down again during the night. After complaining to management, they turned it on at 530pm! Well it was shut down again at night. Either don't...More

    Thank Willie W
    Reviewed November 12, 2015

    Samantha Resort & Spa is a premium property in Zhangjiajie with all the "Western" amenities that you might not expect from a hotel in central China. The rooms are large, exceptionally furnished and supplied with items you would expect from a large luxury chain. We...More

    1  Thank Kenny Joe And H... S
    About
    Amenities
    • Top amenities
    • Restaurant
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Pool
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Center with Internet Access
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Free Parking
    • Airport Transportation
    • Laundry Service
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Spa
    • Hot Tub
    • Pool
    • Bar/Lounge
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $94 - $162 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Spa Hotel in Zhangjiajie
    • #15 Luxury Hotel in Zhangjiajie
    • #23 Best Value Hotel in Zhangjiajie
    • Room types
    • Suites ,
    • Family Rooms ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 115
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Orbitz, Booking.com and Hotwire so you can book your Samantha Resort & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Hunan >
    • Zhangjiajie
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    Traveler (34)
    Room & Suite (2)
    Pool & Beach (1)
    Hotel & Grounds (51)
    Bathroom (1)
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    Questions & Answers
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    Room Tips
    "Get a suite on the upper floor"
    Read review
    "If you want to order a perfect room, you'd better to find a local travel agent to help reserve."
    Read review
    "Ask for a room facing the back side , hill side"
    Read review
    "Someone in our party got a room with a tub in the middle of the room. No shower. Might be an isue if..."
    Read review
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