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Zhuanjiacun Hotel

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46 Reviews from our TripAdvisor Community

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Showing 17: English reviews
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Kuala Lumpur, Malaysia
Reviewed November 3, 2016

We booked for 4 nights and moved out after 2 nights. We arrived late on the first night, the balcony doors were opened and molds came into the room. Dirty and stained carpet. We moved into a boutique hotel with no star rating but feel better. We don't even feel appetite with the breakfast.

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Helpful?
Thank loomw
Vancouver, Canada
Reviewed October 22, 2016

Good location, close to park entrance, room average, no tea bags in room, breakfast(chinese buffet ) even worse, no coffee or tea, if there's tea, I couldn't find it, in the end I drank watery soup to quench the thirst. Elevator is dirty with curl rug than can't trip people. Lobby looks nice and spacious with terrible oversize fake leather...

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Thank swancity88
Reviewed August 8, 2016

Good location - near park entrance, near shops and bars. That are only advantages. Hotel is dirty, noisy, bathroom floods after using shower. Nobody speaks English, Front desk staff is indifferent, does not pay attention at you, most probable because you do not speak Chinese. It takes 40 minutes to check out. Breakfast is only for Chinese people, thus you...

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Thank Živilė N
Melbourne, Australia
Reviewed May 17, 2016 via mobile

I would not recommend staying here. The carpet was so dirty with stain, it should be ripped up. The bathroom had mould in the shower, no toiletries supplied that you would normally get, so byo. There is a shower caddie in the shower but with so much mould around we didnt use. The fridge wasn't on so our drinks and...

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Thank Craig S
Brisbane Australia
Reviewed November 7, 2015

This hotel is well located within walking distance of the entrance to the Zhangjiajie Forest Park - Eastern entrance. There is a small tourist market a couple of blocks away and a number of restaurants and shops in the block behind. As usual the foyer of the hotel is impressive and there is a small shop with essentials and souvenirs...

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Thank Marilyn50
Ramat Hasharon, Israel
Reviewed October 3, 2015

Dirty, dirty, dirty... Huge property, it seems once a promising hotel, totally neglected, no maintenance and no service. Noisy chinese groups, chinese breakfast which is OK, we are in China, but no coffee available and nobody speaks even one word of English. All of these is not the main problem since we are open to knowing "local culture", but the...

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1Thank Suzy B
Redondo Beach, California
Reviewed September 23, 2015

This hotel unfortunately has the bones and the potential to be a great hotel, but the rooms were so dirty, we ended up moving to the Pullman and were pretty much willing to do so for any amount of money. I've seen dirty carpets before, but this was so bad, I was unwilling to walk at all anywhere in my...

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Thank lmorodomi
Belfast, United Kingdom
Reviewed August 8, 2015

I stayed here for three nights while visiting Zhangjiajie on a solo trip. The hotel is very nice and in a perfect location very close to the entrance gate to Zhangjiajie National Park. My room was of a very good standard - tidy, clean, and had all the amenities I needed and expected. I had a lovely balcony and the...

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Thank Jamie B
Leawood, Kansas
Reviewed June 6, 2015

The hotel ground covered a large area that consisted of multiply areas. Hunan Provence law lists that hotels must charge fee for shampoo and other bathroom amenities. Thus they have a large container like soap so bring your own if your not comfortable. However the shower drain had a problem and drained slowly. The balcony was cool however the balcony...

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Thank Wenhan S
Brisbane, Australia
Reviewed April 30, 2014

My first night was in a room right next door to a road which is being built. I admire the work ethic of the Chinese. That heavy machinery worked all night long! The next day I was moved to another room, upon request, with assistance of the tour guide - no English speaking staff. This time on the ground floor....

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1Thank AmzinOz
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Breakfast included
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Room Service

Additional Information about Zhuanjiacun Hotel

Address: Wuling Avenue, Wulingyuan District, Zhangjiajie 427400, China
Location: China > Hunan > Zhangjiajie
Price Range: $28 - $49 (Based on Average Rates for a Standard Room)
Number of rooms: 288
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Questions & Answers

Questions? Get answers from Zhuanjiacun Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose another hotel!”
 of 5 bubbles _ivil_n, Aug 8, 2016 | Read review
“My best advice on this hotel, is for you to choose another one :(”
 of 5 bubbles lmorodomi, Sep 23, 2015 | Read review
“Ask for the ground floor, away from the roads and traffic.”
 of 5 bubbles AmzinOz, Apr 30, 2014 | Read review
“Better bring your own wifi router to provide Internet access for all wireless users.”
 of 5 bubbles JITHM, Nov 15, 2012 | Read review
“Stay away from this hotel. No mood to take any pictures.”
 of 5 bubbles Davidt330, Nov 12, 2011 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question