We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

Crowne Plaza Changsha City Centre

Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Crowne Plaza Changsha City Centre
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

706 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 112: English reviews
Singapore, Singapore
Level Contributor
126 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

My first experience with this hotel. The location was good and the room was reasonable. However the check-in and check out experience can be improved despite us having made earlier bookings and received a confirmation. The breakfast was average and the coffee was rather flat. The downside really was that the hotel staff cannot speak English and the rooms ending... More 

Helpful?
Thank Lawrence L
CrownePlazaChangsha, Public Relations Manager at Crowne Plaza Changsha City Centre, responded to this review

Dear guest, Welcome to Crowne Plaza Changsha City Centre. Thank you for choosing stay in our hotel,And we are very sorry to cause you inconveniece,We will try to improve your precious opinions. Our hotel is located in the city’s central commercial district. Within walking distance are the main shopping malls, an exciting entertainment zone and the fast developing banks of... More 

Vienna
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 8, 2016

A very good hotel. The rooms are well equipped, a little smaller than expected. The staff are very friendly and make every effort to solve your problems. The only negative is their welcome procedure - the entrance by taxi is into a back one way alley with the blocked cars behind hooting as you try to get yourself and luggage... More 

Helpful?
Thank MorrisVienna
CrownePlazaChangsha, Public Relations Manager at Crowne Plaza Changsha City Centre, responded to this review

Dear guest, welcome to Crowne Plaza Changsha City Centre. Thank you for the affirmation which works to us. We are always improving and continued perfection the service. Pay more attention the details for improving the customer satisfaction. The hotel have regular training programs for the staffs so that their quality and continuously upgrade skills in order to better customer service.... More 

Hong Kong, China
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 1, 2016

I traveled there with my university for a study tour. I stayed with my schoolmates here for five days. The services there were really good. The staffs were really nice and they were always willing to help but their English was actually not really good. Sometimes I need to repeat my requests for a few times as my Mandarin w.asn't... More 

Helpful?
Thank ycm1117
CrownePlazaChangsha, Public Relations Manager at Crowne Plaza Changsha City Centre, responded to this review

Dear guest, Welcome to Crowne Plaza Changsha City Centre. Our hotel is located in the city’s central commercial district. Within walking distance are the main shopping malls, an exciting entertainment zone and the fast developing banks of Xiang Jiang River. Thank you for the affirmation which works to us. We are always improving and continued perfection the service. Pay more... More 

1 review
2 of 5 stars Reviewed May 4, 2016 via mobile

The hotel is in a good location and the staff were friendly. The room was dingy but clean. After a long journey, I booked a foot massage advertised in the room. I was surprised when they said it was done in the room and not on the 10th floor spa but my husband was there I so said ok. A... More 

Helpful?
Thank 242deborahr
CrownePlazaChangsha, Public Relations Manager at Crowne Plaza Changsha City Centre, responded to this review

Dear guest, Welcome to Crowne Plaza Changsha City Centre. Our hotel is located in the city’s central commercial district. Within walking distance are the main shopping malls, an exciting entertainment zone and the fast developing banks of Xiang Jiang River. Thanks for your suggestions and we will report to the hotel management to inspect the hotel service and management system.... More 

Portland, Oregon
Level Contributor
53 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed May 2, 2016

Nice and polite staff with good English. The location is great and the room is clean and nice. In fact this is one of the best Crown Plaza hotels I ever stayed in. The breakfast is good and the gym is very small but still ok. Next time I will stay there again.

Helpful?
Thank loliv2
CrownePlazaChangsha, Public Relations Manager at Crowne Plaza Changsha City Centre, responded to this review

Dear guest, welcome to Crowne Plaza Changsha City Centre. Thank you for the affirmation which works to us. We are always improving and continued perfection the service. Pay more attention the details for improving the customer satisfaction. The hotel have regular training programs for the staffs so that their quality and continuously upgrade skills in order to better customer service.... More 

Level Contributor
44 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
2 of 5 stars Reviewed April 15, 2016

This place has a really good location in the center of the city. The staff are very polite, and speak English well which is hard to find in Changsha. If you cannot speak Chinese, and find yourself in Changsha (as I did) this is a really good hotel to stay at. Other than those positives, I didn't particularly like this... More 

Helpful?
Thank 148abel
CrownePlazaChangsha, Public Relations Manager at Crowne Plaza Changsha City Centre, responded to this review

Dear guest, Welcome to Crowne Plaza Changsha City Centre. Our hotel is located in the city’s central commercial district. Within walking distance are the main shopping malls, an exciting entertainment zone and the fast developing banks of Xiang Jiang River. Thanks again for you choosing our hotel and expecting you stay next time. Have a nice day! More 

Birch Bay, Washington
Level Contributor
190 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 224 helpful votes
5 of 5 stars Reviewed April 9, 2016

A Business Class bargain fare to introduce the new LAX-CSX route on Hainan Airlines lured us to Changsha, the capital of Hunan Province, a city of seven million people that we had not even heard of in our half dozen previous trips to China. Our Platinum status with IHG encouraged us to stay here (we also considered the Intercontinental, which... More 

Helpful?
Thank No_Fixed_Address
CrownePlazaChangsha, Public Relations Manager at Crowne Plaza Changsha City Centre, responded to this review

Dear guest, welcome to Crowne Plaza Changsha City Centre. Thank you for the affirmation which works to us. We are always improving and continued perfection the service. Pay more attention the details for improving the customer satisfaction. The hotel have regular training programs for the staffs so that their quality and continuously upgrade skills in order to better customer service.... More 

Dublin
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 27, 2016

Our room was very comfortable. The beds were excellent and very comfortable for a Chinese hotel. There was a choice of three different pillows (we chose the most firm!). The bath was lovely with a powerful shower. We poked our head in one of the suits and it looked great with a stand alone bath and huge bed, if you... More 

Helpful?
Thank DUB-travel-lover
CrownePlazaChangsha, Public Relations Manager at Crowne Plaza Changsha City Centre, responded to this review

Dear guest, welcome to Crowne Plaza Changsha City Centre. Thank you for the affirmation which works to us. We are always improving and continued perfection the service. Pay more attention the details for improving the customer satisfaction. The hotel have regular training programs for the staffs so that their quality and continuously upgrade skills in order to better customer service.... More 

Aberdeen, United Kingdom
Level Contributor
53 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed March 16, 2016

I stayed here for one night in March 2016 with business. It was suggested by a colleague. The location was fantastic. The service was great. I thought the room was comfortable. However, similar to my experience with other hotels it was just too hot. The air conditioning did not work, and the room would not get colder than 24. I... More 

Helpful?
Thank miraclepie
CrownePlazaChangsha, Public Relations Manager at Crowne Plaza Changsha City Centre, responded to this review

Dear guest, Welcome to Crowne Plaza Changsha City Centre. Our hotel is located in the city’s central commercial district. Within walking distance are the main shopping malls, an exciting entertainment zone and the fast developing banks of Xiang Jiang River. Thanks again for you choosing our hotel and expecting you stay next time. Have a nice day! More 

Atlanta, Georgia
1 review
4 of 5 stars Reviewed February 19, 2016

We had a great experience staying at this hotel. Staff offered help in suggesting restaurants and sightseeing spots. The room is big with soft comfy bed, unlike other hotels in china with hard beds. There are sports centre, swimming pool and spa if you are tired of outdoor activities. Very handy.

Helpful?
Thank Tom J
CrownePlazaChangsha, Public Relations Manager at Crowne Plaza Changsha City Centre, responded to this review

Dear guest, welcome to Crowne Plaza Changsha City Centre. Thank you for the affirmation which works to us. We are always improving and continued perfection the service. Pay more attention the details for improving the customer satisfaction. The hotel have regular training programs for the staffs so that their quality and continuously upgrade skills in order to better customer service.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

155 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (118)
Viewed
Room/Suite (24)
Viewed
Bathroom (9)
Viewed
Hotel & Grounds (7)
Viewed
View from Room (7)
Viewed
Other (71)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (37)
Viewed
Hotel & Grounds (6)
Viewed
Dining (7)
Viewed
Room/Suite (11)
Viewed
Business Center/Function Rooms (5)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Changsha hotels
3.3 mi away
InterContinental Changsha
InterContinental Changsha
#1 of 1,350 in Changsha
4.5 of 5 stars 78 reviews
0.8 mi away
Sheraton Changsha Hotel
Sheraton Changsha Hotel
#2 of 1,350 in Changsha
4.5 of 5 stars 987 reviews
1.5 mi away
Huatian Hotel
Huatian Hotel
#3 of 1,350 in Changsha
4.0 of 5 stars 1,717 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Wanda Vista Changsha
Wanda Vista Changsha
#5 of 1,350 in Changsha
4.5 of 5 stars 78 reviews
4.4 mi away
Kempinski Hotel Changsha
Kempinski Hotel Changsha
#6 of 1,350 in Changsha
4.5 of 5 stars 49 reviews
6.3 mi away
Vaya International Hotel
Vaya International Hotel
#9 of 1,350 in Changsha
4.0 of 5 stars 596 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Changsha City Centre is a international five-star hotel under IHG group. Located in the heart of downtown, Crowne Plaza City Centre Changsha is a smooth 45-minute drive from Changsha Huanghua International Airport. We're on Wuyi Square, putting you within walking distance of major businesses and city shopping,Such as to the Changsha Local culture street - Taiping Street, Changsha Traditional Food street - Pozi Street, and Changsha century-old restaurant - Huo Gong Dian, only about 5 minutes walking. What's more, the especially opened branch of Huo Gong Dian is just located in the hotel building to provide wonderful foods & convenient service to you. It's 10 minutes by taxi to Changsha rail station and 45 minutes to Changsha South rail station, where you can connect to cities such as Guangzhou and Wuhan on high-speed trains.Our dedicated Crowne Meetings Director will see that every detail is taken care of when you host an event in one of the hotel's 16 meeting rooms and 3 ballrooms. The dark wood and plush seating in our lavish VIP banquet room set the scene for successful and intimate gatherings.Unwind with a dip beneath the skylights of our indoor pool or enjoy evening cocktails at Fusion Bar. Our in-the-know Concierge at Crowne Plaza City Centre Changsha will inspire you to discover Changsha's hidden gems, such as the scenic Qingfeng Gorge, flush with Ginkgo trees. ... more   less 

Additional Information about Crowne Plaza Changsha City Centre

Address: NO. 868 Wuyi Avenue, Changsha 410005, China
Location: China > Hunan > Changsha > Downtown , Railway Station , Wuyi Square
Price Range: $84 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Changsha City Centre 4.5*
Number of rooms: 411
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Ctrip TA, Travelocity, Hotwire, Hotels.com, Priceline, Agoda and Odigeo so you can book your Crowne Plaza Changsha City Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Changsha
Hotel Style:
#3 Best Value Hotel in Changsha
#3 Business Hotel in Changsha
#4 Luxury Hotel in Changsha
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay