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Kempinski Hotel Changsha

14% less than usual
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Guests1 room, 2 adults, 0 children
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$121
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Traveler (100)
Room & Suite (25)
Dining (10)
Certificate of Excellence

About

#7 of 1,609 hotels in Changsha
Location
Cleanliness
Service
Value
Certificate of Excellence
As the first European luxury hotel in Hunan province, the hotel offers a wide selection of 408 rooms and suites, plus an International Conference Centre with 2,100 sq m(22,604.2 Sq ft)-pillar- less ballroom, eight multi-function meeting rooms and one luxury VIP room that can accommodate 1,200 guests for meetings or celebrations. Kempinski Hotel Changsha is truly the top venue for grand weddings and events.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Airport transportation
Business Center with Internet Access
Conference facilities
Parking garage
Secured parking
Parking
Free internet
Wifi
Public wifi
Internet
Hot tub
Yoga room
Sauna
Heated pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Car hire
Taxi service
Banquet room
Meeting rooms
Fax / photocopying
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
Butler service
Doorperson
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Soundproof rooms
Air conditioning
Housekeeping
Minibar
Room service
Safe
Bottled water
Refrigerator
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Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Modern
Languages Spoken
English, Chinese

Location

Full view
587Reviews
2Q+A
15Room tips
Traveler rating
  • 551
  • 27
  • 6
  • 1
  • 2
Time of year
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Language
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Popular mentions
Over the last four years I have often visit the five stars hotel restaurants in Changsha. Kempinski has always been the best, even more since Kai, the new chef master came. I cool guy that will sit with you and have a nice talk with. I highly recommend this hotel restaurant to anyone who is looking for top quality food.
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Response from Joise X, 公关经理 at Kempinski Hotel Changsha
Responded 2 days ago
Dear guest, Thank you for choosing Kempinski Hotel Changsha and sharing your pleasant living experience with us. As the oldest European luxury hotel brand, Kempinski Hotel is delighted to be known as the European hotel in Changsha, where our warm and caring people deliver the finest tailored services. Thank you again for choosing us and we are looking forward to welcoming you back soon.
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It was December and the hotels were busy with the holiday season but Kempinski Hotel did not disappoint. To start, the staff were warm and accommodating. They have served way beyond their duties. We had 16 rooms booked for our wedding guests and the hotel was kind enough to place us all in rooms with great views. The business suite was also booked for our wedding preparations early morning (makeup, etc). It was big enough to accommodate the ladies of the entourage, makeup team, prep team including the video/photographers. The ballroom for the venue was spacious. We had 200 guests and it was not crowded. The food was superb. Everyone enjoyed the celebration. My husband and I will never forget Kempinski Hotel. I know our guests would not either.
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Response from Joise X, 公关经理 at Kempinski Hotel Changsha
Responded 2 days ago
Dear guest, Thank you for choosing Kempinski Hotel Changsha and sharing your pleasant living experience with us. As the oldest European luxury hotel brand, Kempinski Hotel is delighted to be known as the European hotel in Changsha, where our warm and caring people deliver the finest tailored services. Thank you again for choosing us and we are looking forward to welcoming you back soon.
Read more
+1
It is Kempinski and with its expected quality. Large, modern, clean rooms. Breakfast features a balance of Western and Chinese options. There is also a decent gym and there are courts for other sports. It is also close to a Walmart. A noodle restaurant is conveniently next to it.
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Response from Joise X, 公关经理 at Kempinski Hotel Changsha
Responded May 29, 2019
Dear guest, Thank you for choosing Kempinski Hotel Changsha and sharing your pleasant living experience with us. As the oldest European luxury hotel brand, Kempinski Hotel is delighted to be known as the European hotel in Changsha, where our warm and caring people deliver the finest tailored services. Thank you again for choosing us and we are looking forward to welcoming you back soon.
Read more
+1
I was surprised, efficient and friendly service from airport pick up check in to breakfast. Food quality was very good, did see a foreign chef inspecting buffets and ensuring all was in place. The beer at Paulaner was great, the dinner we had at the Chinese restaurant well presented and tasty. Overall a great place to stay in Changsha. I will be back...
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Response from Joise X, 公关经理 at Kempinski Hotel Changsha
Responded Mar 25, 2019
Dear guest, Thank you for choosing Kempinski Hotel Changsha and sharing your pleasant living experience with us. As the oldest European luxury hotel brand, Kempinski Hotel is delighted to be known as the European hotel in Changsha, where our warm and caring people deliver the finest tailored services. Thank you again for choosing us and we are looking forward to welcoming you back soon.
Read more
Nice hotel, the room was very cleaned but a little weird design, because when you enter in the room, it is actually the bathroom separated with a corridor, one side with the shower, toilet and bathtube and the other side with the tap and then you reach the room. The desk is really amazing. Concerning the room service, everything was fine. The Paulaner was also good, even the protion were too small. One more thing, I really enjoyed the service of Kelly Xiao, Elements Assistant Manager, I took her business card. She was deep in detail and service. She knows really well the guest care and guest relation. I asked for a hot chocolate ( hot milk and cocoa powder) and she went down in the lobby lounge and brought a wonderful hot chocolate. Her english was really nice and she is very communicative ! We enjoyed to meet this wonderful chinese girl, give a really nice impression of the buffet. The baguette was also very good with the german chocolate spread. I enjoyed also to meet the F&B Manager which I forgot his name, but he was also professionnal and well-trainned hsi people ! That;s a good point !
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Response from Joise X, Guest Relations Manager at Kempinski Hotel Changsha
Responded Feb 4, 2019
Dear guest, Thank you for choosing Kempinski Hotel Changsha and sharing your pleasant living experience with us. As the oldest European luxury hotel brand, Kempinski Hotel is delighted to be known as the European hotel in Changsha, where our warm and caring people deliver the finest tailored services. Thank you again for choosing us and we are looking forward to welcoming you back soon. Have a nice day!
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PRICE RANGE
$112 - $162 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHunanChangsha
NUMBER OF ROOMS
408
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