We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Sheraton Changsha Hotel

Show Prices
#2 of 1,350 Hotels in Changsha
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Sheraton Changsha Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

993 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 100: English reviews
Level Contributor
219 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
2 of 5 stars Reviewed 2 weeks ago

If you look at my other reviews, you'll notice that almost all of them are "Very Good" or "Excellent." It's rare that I give an "Average" or a "Poor" review, but I feel very strongly about this one. I stayed at the Changsha Sheraton on Furong Road for about five days on business in August. I knew that being in... More 

Helpful?
Thank HongKongSojourner
Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear HongKongSojourner, Thank you for taking the time to express your thoughts regarding our hotel - Sheraton Changsha Hotel. It is regrettable that our hotel customer service are did not live up to your expectations. I sincerely apologize if you may have experienced any inconvenience. We take our guest comments very seriously and always strive to provide comfortable and friendly... More 

San Francisco, California
1 review
1 of 5 stars Reviewed 2 weeks ago

Pros: Locations, close to the city center. Cons: Hands down the worst SPG experience so far. Very disappointed as a loyal SPG platinum member. -Terrible service. No upgrade at check in. Next morning I was told breakfast was not included because no record showing I'm a platinum member. Checked with front desk, they argued that I was suppose to go... More 

Helpful?
Thank caoyingqun
Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear caoyingqun, Thank you for your review and constructive feedback which we use as an integral part of our ongoing drive for improvements. We are extremely disappointed to know of your subpar stay experience with us. Please accept our apologies. As it is important that we follow through with a resolution. Thank you again for sharing your valuable feedback and... More 

Shanghai, China
Level Contributor
255 reviews
218 hotel reviews
common_n_hotel_reviews_1bd8 237 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Check in and check out was quick and professional the hotel is well kept but a bit old the furniture in the room are in good shape but outdated. the bed was comfortable the shower was good with hot water and pressure, service at this hotel is great the staff are very helpfull and speak well english.

Helpful?
Thank Mashgiach
Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear Mashgiach, Thank you so much for your nice comments here, we are so glad to receive your positive feedback about our guest room and professional service. Wish you had a pleasant trip with us and hope to see you again in the near future~ Warm regards, Wilson Lum General Mananger More 

Oslo, Norway
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 14, 2016

The standard rooms are not particularly big, but I would say they are quite practical and offer a good city view from high floor rooms if the outside air quality allows . . The sleep quality is very good, super beds and fresh linen despite the warm/humid weather outside. Expect some sounds (read: honking the horns) from the busy streets... More 

Helpful?
Thank misterolf
Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear misterolf, Thank you so much for your nice comments here, we are so glad to receive your positive feedback about our guest room, service, food and beverage. Wish you and your family had a pleasant trip with us and hope to see you again in the near future~ Warm regards, Wilson Lum General Mananger More 

Level Contributor
9 reviews
4 of 5 stars Reviewed June 24, 2016

Good location and pleasant rooms. A minor Air Conditioning problem, which was fixed quickly. Staff was quite nice and helpful. Was a standard Sheraton experience. Wish the Hotel Restaurants offered a menu that was more suitable for a single traveller that was not a buffet. A Hunan Set Lunch or Dinner Tasting Menu would have been great.

Helpful?
Thank CroqueMomo
Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear CroqueMomo, Thank you so much for choosing Sheraton Changsha as your travel experience. We are so pleasant to know you enjoyed your stay with our warm service, good location and nice room. Hope you had a wonderful memory here at Hunan just like the hot weather and spicy taste. Meanwhile, thank you for your good suggestion about the single... More 

Hong Kong, China
Level Contributor
38 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed June 7, 2016 via mobile

stayed 2 nights for business. check in was swift and efficient. my room was on high floor, spacious, correctly appointed and clean. Bathroom is large and could be nice except for the water escaping the shower area and making for a very wet and super slippery floor. Quite dangerous and unfortunately a common defect of local Chinese hotels. Pool was... More 

Helpful?
Thank hkfrenchie
Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear hkfrenchie, Thank you for your wonderful feedback. We are delighted that you had an enjoyable holiday at Sheraton Changsha Hotel. We appreciate you taking time to provide a review of your recent stay and we are pleased that you enjoyed our room, swimming pool and nice service. Of course, thank you so much for giving us detailed and sincere... More 

America, The Netherlands
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 17, 2016

Good environment, geographical location in the city center, good service attitude, and made a smoke-free before check-in process, the service is good in place. A typicalbusiness-type star hotels, no big front garden belongs to single-family buildings., facilities, health services and other indicators are also reflected in the level of the Sheraton, but no highlights. Overall not bad.

Helpful?
Thank 1849340616
Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear 1849340616, Thank you so much for your good comments sharing at Tripadvisor. We are so glad to get your nice feedback and seeing that you enjoyed your trip with us. We located in CBD Changsha which is very convenient to reach all commercial districts. Also we appreciate to receive your positive words about our service, facilities and Sheraton brand.... More 

Shanghai, China
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed April 22, 2016

This hotel is the best service hotel in Changsha. You should to choose Sheraton in this bad city. The location is very good(except the traffic jam),and the sevice is good. But the room and facility is a bit old but they protect them good. The swimming pool is big.

Helpful?
Thank QIYANG H
Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear QIYANG H, Very glad and honored to get your positive comments on Tripadvisor! We are willing to know that you enjoyed your stay here at Sheraton Changsha Hotel, so glad to know that you like our indoor swimming pool, location and service. We located in the CBD Changsha where is a place nearby every business district. Thank you so... More 

nebraska
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed March 16, 2016 via mobile

My wife and I stayed two nights in a suite on the 28th floor. The room was nice and had a lot of space. Breakfast on the 3rd floor had lots of options and the quality was average. The lounge had a decent evening spread and an okay breakfast. We were very pleased with our stay up until we checked... More 

Helpful?
Thank urofan
Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dear urofan, Thank you so much for choosing Sheraton Changsha Hotel and taking time to share your kind comments with us. I am delighted that you an your wife enjoy our spacious suite and breakfast buffet and had an enjoyable trip here. However, it's pity to know the towel issue which made the stay not perfect. Although language is difference... More 

Charlotte, North Carolina
Level Contributor
80 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed March 13, 2016

I have visited most first and second tier cities in China but somehow missed Changsha until last week. The Sheraton has first class rooms. I stayed in the shorter tower that features rooms that are more like small apartments. The staff is customer focused. The restaurant on the third floor of the main tower has a great buffet for breakfast... More 

Helpful?
Thank lithiumsan
Sunnie_Ding, Manager at Sheraton Changsha Hotel, responded to this review

Dearest lithiumsan, We thank you very much for choosing Sheraton Chansha Hotel to stay and for taking the time to share your experience on TripAdvisor. It is great to know that you've enjoyed your stay with us. We appreciate your positive feedback on our special and quiet apartment, breakfast & lunch buffet and everything you mentioned. We hope to have... More 

Questions? Get answers from hotel staff and past guests. Ask a question

138 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (118)
Viewed
Room/Suite (28)
Viewed
Bathroom (14)
Viewed
Hotel & Grounds (11)
Viewed
View from Room (3)
Viewed
Other (62)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (20)
Viewed
Hotel & Grounds (2)
Viewed
Room/Suite (3)
Viewed
Dining (2)
Viewed
Business Center/Function Rooms (2)
Viewed
Pool/Beach Area (1)
Viewed
Other (10)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Changsha hotels
InterContinental Changsha
#1 of 1,350 in Changsha
4.5 of 5 stars 80 reviews
Downtown
Crowne Plaza Changsha City Centre
Huatian Hotel
#4 of 1,350 in Changsha
4.0 of 5 stars 1,717 reviews
Show Prices
Show Prices
Show Prices
Wanda Vista Changsha
#3 of 1,350 in Changsha
4.5 of 5 stars 79 reviews
Kempinski Hotel Changsha
#6 of 1,350 in Changsha
4.5 of 5 stars 49 reviews
Dolton Hotel
#7 of 1,350 in Changsha
4.0 of 5 stars 816 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting

Additional Information about Sheraton Changsha Hotel

Address: NO. 478 Furong Middle Road, Section 1, Yunda International Plaza, Kaifu District, Changsha 410005, China
Location: China > Hunan > Changsha
Price Range: $94 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Changsha Hotel 4.5*
Number of rooms: 380
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood APAC, Hotwire, Ctrip TA, Odigeo, Expedia, Travelocity, Priceline, Agoda, Hotels.com and HotelTravel.com so you can book your Sheraton Changsha Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Changsha
Changsha Sheraton
Hotel Style:
#2 Business Hotel in Changsha
#2 Luxury Hotel in Changsha
#8 Best Value Hotel in Changsha
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay