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Furama Hotel Hunan

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#26 of 1,609 hotels in Changsha
Location
Cleanliness
Service
Value
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HOTEL CLASS
HOTEL STYLE
Business
Property amenities
Restaurant
Room service
Bar/Lounge
Fitness Center with Gym / Workout Room
Free parking
Breakfast included
Spa
Airport transportation
Dry Cleaning
Laundry Service
Meeting rooms
Sauna
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Room features
Suites
213Reviews
0Q+A
4Room tips
Traveler rating
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It is a clean and tidy hotel. The staff do not speak english so communication can be difficult. There is a self-service laundry. The restaurant serves good Chinese however the breakfast is disappointing
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The name of this hotel is confusing. It is either Forum or Furama Hotel. The location is next to changsha railway station. I stayed one night in this hotel and I request a room that is not facing the main road. The front desk was helpful and gave me a free upgrade to a room that is not facing the main road. Therefore it is quiet. It is at least 4 stars and above rating. The breakfast has variety choices.
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I stayed one night for a standard "big-bed" room (the least expensive). The service was marvelous. You feel like you were the only person staying in the hotel, getting undivided attention. I was greeted upon entering the hotel's door; ice tea and cold wet handtowel were served while checking me in. Check-in was done in no time. Then from nowhere, a captain took my luggage to escort me to my room. As we entered my room, another staff showed up with hot tea. The location is very close to the train station, probably 15 min. walk; I took a taxi. The rooms are fine, clean, comfortable and spacious. Again, it is the details that surprise you, like finding rose petals in the toilet. I did not like my first room because it was right behind the neonlighst (# 4029), I called the front desk, and within a minute, they switched me to a room at the other side of the hallway facing the garden. The housekeeping staff was great too. They responded to your call swiftly. And they have turn-down service, bringing you new towels, putting your slippers at the doorway, and the evening newspapers. Really nice. The breakfast was Ok, drinkable coffee, not-bad pastry and yogurt on top of Chinese style breakfast; well it is included in the room rate anyway. About smoking, the hallway did smell a bit of cigarettes, but not in the room; I don't know what they did, but there was absolutely no smoking smell in both rooms I experienced. The check-out was as smooth as check-in. And, believe it or not, the housekeeping staff called the front desk saying we forgot our money (that was the tip). Talk about honesty!
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This hotel is a nice place situated within walking distance from the rail station. The breakfast buffet was pretty good, by non-international hotel Chinese standards. The rooms were comfortable, although the corridors smelled of smoke (my room did not). The staff have very limited English, so be prepared to bring your patience. If you come here and you are disappointed, what are you doing in Changsha, China?
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Good location near the railway station and reasonably priced. Good service very friendly and helpful front desk staff who spoke Enhlish. Hotel pretty clean for an old outfit. Taxi fare to central of town cost RMB 18 .
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PRICE RANGE
$57 - $81 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHunanChangshaWuyi Square / Railway Station / Downtown
NUMBER OF ROOMS
241
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