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Wanda Vista Changsha

No.308 Xiangjiang Middle Road, Changsha 410005 China
Lowest prices for your stay
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Guests1 room, 2 adults, 0 children
Traveler (207)
Room & Suite (53)
Dining (7)

About

#9 of 1,607 hotels in Changsha
Location
Cleanliness
Service
Value
Located on the banks of the picturesque Xiang River, Wanda Vista Changsha welcomes you with the citi's most luxurious facilities and a warm hospitality that anticipates your every need. Ideally located for business and lesure, the hotel provides and artful oasis of pure comfort, including our "Wanda Vista Angel", and the timeless traditions of a "Cha Journey" with a real tea master.
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Property amenities
Internet
Hot tub
Indoor pool
Breakfast buffet
Airport transportation
Business Center with Internet Access
Conference facilities
Concierge
Meeting rooms
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Family rooms
Minibar
Good to know
HOTEL CLASS
HOTEL STYLE
River View
Modern
646Reviews
3Q+A
24Room tips
Traveler rating
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Popular mentions
Almost three months ago, I had the distinct privilege of staying in a truly exceptional hotel – the Wanda Vista Changsha. Yes, many hotels hold a 5-star rating by one or more of the online booking services, but this is one hotel, that truly merits the distinction. The difference begins immediately at your arrival. Upon arrival you are greeted by a friendly bellman in a cheerful unhurried manner, who takes your luggage, Entering the lobby you are graciously attended to by hotel staff, while you wait in que to check in, who politely answers any of your questions. The wait is just momentary. After checking in, the bellman escorts to you to your extremely well-appointed sumptuous accommodation and informs you of the amenities of the room while offering to help put away your clothes. Within, minutes of my stay further contact with the staff began. My computer was reluctant to join the hotel’s Wi-Fi. I phoned guest services and a few moments later a: pleasant; smiling; professional looking woman; Ivy Li, showed up and explained the problem as she fixed it. It was a pleasant, courteous, and productive interaction. After checking my e-mail, I went to bed and slept very comfortably while attempting to recover from the jet lag. The following evening is when I really started to involuntarily challenge the staff. About 9:00 p.m. I went downstairs to the Café’, took some coffee and vanilla Hagen Das ice cream. Soon after, finishing the ice cream, I became violently ill and began to regurgitate. I ran to the men’s room. When I came out Ivy was waiting for me. She made logical statements why I should go to the hospital, which I refuted then I got sick again and went to the men’s room. Again, when I opened the doors Ivy was waiting for me. She asked me politely to reconsider going to the hospital. I was obstinate and refused. She offered to walk me to my room, and she gave me a few staff cards to call if I had any problems. The following day, mid-afternoon, after missing a couple of meals and not being seen in the lobby. There was a distinct knocking at my door. I was reticent and ashamed to answer it because I had been sick through the night and disorientated still thinking it was night. At the door was Camille Yang, Adam He, director of rooms, and the food and beverage manager James He, and Ivy Li. Camille said; “we care about you”. I could tell she was authentic by the look in her eyes with sincerity resonating in her voice. They immediately had my room cleaned, admonished me to call them if I needed anything at all, James He had some lite food and juices sent up. After showering and sleeping, more light food arrived for dinner with the staff checking in on me. The next day, I went to the lobby for a late lunch, Rose Yang and Tony He looked after me with incredible diligence and care. Paying exact attention to what would be gentle on my stomach. Camille and Ivy stopped by indicating I was looking better and offering to do whatever they could. Ivy once again suggested I go to the hospital or doctor. This time I listened to Ivy LI and went to the Central City Hospital. I had a bacteria infection that was treatable by antibiotics. A day or so later, I saw Ms. LI and asked if she still thought I should go to doctor. She indicated if I haven’t, I should most certainly go. I told her that I had gone after we talked at lunch, a smile covered her face. I stayed at the Wanda Vista Changsha some days after, while I attended to business matters. Every day it was warm smiles and splendid looking after me. During my stay, I had coffee a couple of times with Adam He, the Director of Rooms. I complimented him on his effective management as evidenced by selecting and managing such a marvelous staff. Individuals like these are the very heart and soul of a great hotel. You can have a hotel with great location and outstanding facilities. Yet, without great management and people, like I just mentioned, you simply have just another hotel with location and facilities. Carl Bitler USA
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Response from EvaL4438, Owner at Wanda Vista Changsha
Responded 2 weeks ago
Dear Guest, Thank you for your comments. We'd like to see you are satisfied with the stay at our hotel and prefer our environment and service. We will keep providing the qualified product and service. Welcome to choose our hotel again!
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Although we only stayed one night at Wanda Vista, we were overwhelmed by the generosity and service by the hotel staff. The hotel guest manager Mr Zhang was very helpful in arranging for private airport transfer as our luggage were too big for regular taxi. The hotel staff also went beyond their duties in many ways, and room service requests such as additional bottles of water were delivered within 2 minutes upon request. The top quality room and amenities made for a very comfortable and welcoming stay. The hotel is also located close to the city centre. The walk to the main shopping district takes you through some delectable but humble local eateries. All in all, it was a short but memorable stay that made us feel very welcomed in the lovely city of Changsha.
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Response from EvaL4438, 经理 at Wanda Vista Changsha
Responded 3 weeks ago
Dear guests, I'm glad to see your good comments and affirmation to our staff. Welcome to visit us again!
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Wanda Vista Hotel is an amazing place to stay in Changsha! I loved the easy access to everywhere I wanted to be in Changsha. I loved the amazingly luxurious rooms and top rate lounges and amenities. But most of all, the SERVICE was truly ABOVE AND BEYOND!! Huge shout out to Crystal Chen who helped make the stay extraordinary! She gave advice on a special ginger herbal tea boiled with Coke to help stave off a cold that was coming on. (Who knew— it actually worked!) Upon request, she graciously offered me an alternate suite for a better view. She took care of every appropriate need as a guest in her hotel, and did so in a perfectly professional manner. Upon leaving I even left my glasses at the hotel on accident. When I called about it, Crystal conducted a search for them, found them, and mailed them to me the very next day. The extraordinary thing was—Crystal is just a single example of the entire staff at this extraordinary place. Everyone I interacted with seemed to be equally professional and interested in my satisfaction as a guest. I can’t say enough good about the staff and the truly rewarding experience it was for me to stay at Wanda Vista Hotel in Changsha!
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Review collected in partnership with 单个酒店
Response from EvaL4438, 经理 at Wanda Vista Changsha
Responded May 8, 2019
Dear guests, thank you for choosing Wanda Vista Changsha and get your feedback, It is our greatest pleasure to to make your journey comfortable pleasure.Thank you for your detailed and praise for hotel staff Dean, to get your sure is our driving force and source of progress. Look forward to meeting again with you!
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We came right before Christmas and the Christmas decorations were amazing! We stayed for 2 nights. The room is indescribable. The service and staff was excellent. The breakfast buffet was great. You have lots of choices (western and Chinese). The hotel is well located in the central part of the city. Next to the mall and some sightseeing such as the palace. I would definitely come back to this hotel whenever I come back to Changsha.
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Response from EvaL4438, 经理 at Wanda Vista Changsha
Responded May 8, 2019
Dear guests, thank you for choosing Wanda Vista Changsha and get your feedback, It is our greatest pleasure to to make your journey comfortable pleasure.Thank you for your detailed and praise for hotel staff Dean, to get your sure is our driving force and source of progress. Look forward to meeting again with you!
Read more
I come here for work around once a month. I find this to be an outstanding hotel. Pros: Very comfortable bed and pillows Room is not too hot or stuffy Breakfast has enough choices and good coffee Rooms look nice and are immaculate big bathtub plugs and USB ports near bedside coffee brew filter packets in room excellent gym & swimming pool Steam room, sauna, and jacuzzi (all well maintained) Friendly and helpful staff nice lobby wifi is usually decent Cons: music at breakfast can be repetitive and annoying Other: 30 min from high speed train station often have a river view Wanda Mall next door good/cheap Hunan restaurants behind hotel great supermarket lower level of mall Overall highly recommended
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Response from EvaL4438, 经理 at Wanda Vista Changsha
Responded May 8, 2019
Dear guests, thank you for choosing Wanda Vista Changsha and get your feedback, It is our greatest pleasure to to make your journey comfortable pleasure.Thank you for your detailed and praise for hotel, to get your sure is our driving force and source of progress. Look forward to meeting again with you!
Read more
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PRICE RANGE
$121 - $178 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHunanChangsha
NUMBER OF ROOMS
424
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