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Longchamp Garden Hotel Changsha

Lowest prices for your stay
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Guests1 room, 2 adults, 0 children
Traveler (54)
Room & Suite (5)
Dining (4)
Certificate of Excellence

About

#15 of 1,609 hotels in Changsha
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Tennis court
Children Activities (Kid / Family Friendly)
Parking
Free internet
Wifi
Public wifi
Internet
Hot tub
Sauna
Coffee shop
Restaurant
Breakfast available
Nightclub / DJ
Airport transportation
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Massage
Salon
Baggage storage
Concierge
Convenience store
Currency exchange
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Non-smoking rooms
Suites
Family rooms
Bathrobes
Air conditioning
Desk
Minibar
Bath / shower
Smoking rooms available
Room service
Safe
Iron
Hair dryer
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Good to know
HOTEL CLASS
HOTEL STYLE
Business
Languages Spoken
English, Chinese
83Reviews
0Q+A
3Room tips
Traveler rating
  • 71
  • 4
  • 5
  • 0
  • 3
Time of year
Traveler type
Language
Selected filters
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  • English
Popular mentions
Stayed in the largest of the rooms which had great views... well, it had views of Changsha... if you can call that great. Otherwise it was quite clean and spacious. One great annoyance was an evening call to ask for shoe polishing and ice. I was transfered between four members of staff, none of who could speak even passable English. My shoes were taken but not returned, meaning I had to check-out in my slippers until they were magically found. Come on, international city, international hotel has to mean good English skills.
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Response from Ramon R, Director Of Rooms at Longchamp Garden Hotel Changsha
Responded Aug 16, 2018
Dear lukeyboy95 I would like to thank you to choose and stay at The Longchamp Garden Hotel and spend your valuable time writing us such a generous review posted on TripAdvisor community. I am glad to read that your stay was overall enjoyable and I appreciate your compliments towards helpful and attentive colleagues and amazing room and its well-appointed facilities. and so we will arange more english trainning for all staff that can provide service to foreign guests.and we are sorry to bring inconvenient for your stay. Thank you again and look forward to welcome you back soon. Wish you all the bests. Ramon Ren – Director Of Rooms ramon.ren@lcghotel.com
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The hotel is modern and comfortable. Very large and comfortable beds in spacious rooms. I got the impression that the hotel was a government owned hotel - it had none of the finesse you expect and experience at a hotel run by one of the big hotel groups. The breakfast was dreadful.
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Response from Ramon R, Director Of Rooms at Longchamp Garden Hotel Changsha
Responded Aug 16, 2018
Dear Brett H I would like to thank you to choose and stay at The Longchamp Garden Hotel and spend your valuable time writing us such a generous review posted on TripAdvisor community. I am glad to read that your stay was overall enjoyable and I appreciate your compliments towards helpful and attentive colleagues and amazing room and its well-appointed facilities. and so we will arange more english trainning for all staff that can provide service to foreign guests.and we will adjust hotel function and facilities as soon as possible.and we have discussed with F&B and chef will improve food presentation. Thank you again and look forward to welcome you back soon. Wish you all the bests. Ramon Ren – Director Of Rooms ramon.ren@lcghotel.com
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For a local hotel, this was high quality, especially the concierge desk. It's not just one person; they're clearly well trained, because three different guys helped us plenty at different times. One guy gave us great advice about how best to get to Mt. Hengshan (taxi to high-speed train station, then 30 min comfortable, non stop ride at 300km per hour) and even biked to station to source and deliver us the tickets with only 30 CNY service fee. The breakfast buffet is one of the best I've ever had at a local Chinese hotel, lots of different choices and well-presented. Problem is location-- it's about 30 min from the city center/20 min from train station and 30-40 min from airport, in a busy mixed commercial/residential urban area. So not convenient nor charming/quiet.
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Response from Ramon R, Director Of Rooms at Longchamp Garden Hotel Changsha
Responded Aug 16, 2018
Dear Footsteps11 Dear guest, thanks for choosing us! The Longchamp Gargen Hotel is the first platinum five star hotel in Hunan Province. We are dedicating in delivering golden standard services and providing exceptional evironment for our guests. Thanks for your encouragement for our employees, and your time for commenting online. Look forward to meeting you again! Wish you have a pleasant day! Wish you all the bests. Ramon Ren – Director Of Rooms ramon.ren@lcghotel.com
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After getting tired of low/medium hotels in other cities, I took this hotel. Rooms are perfect with wide bed and clean/neat atmosphere. The bed was bigger than King size. Wifi was available per request. Shops nearby.
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Response from Ramon R, Director Of Rooms at Longchamp Garden Hotel Changsha
Responded Aug 16, 2018
Dear Soondong J Thanks for choosing us! The Longchamp Gargen Hotel is the first platinum five star hotel in Hunan Province. We are dedicating in delivering golden standard services and providing exceptional evironment for our guests. Thanks for your encouragement for our employees, and your time for commenting online. Look forward to meeting you again! Wish you have a pleasant day! Wish you all the bests. Ramon Ren – Director Of Rooms ramon.ren@lcghotel.com
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Stayed 2 nights for work at the beginning of December, group of 7 of us. We were travelling for business so wanting convenience. General The hotel is HUGE. Changsha is currently having money spent on it by the government to encourage international business etc and I think this hotel is aimed at that clientele. On the ground floor are high end shops such as Prada, Fendi, Armani etc. Rooms The rooms were a good size and very clean, the whole hotel sparkles inside - everything is fairly new. Only things that surprised me was an out of place very moudly anti-slip mat in the shower?! The rooms are suitable for either a single person or a couple, definitely not 2 friends sharing unless you want to know each other intimately by the end of the stay. The bathroom is not in a separate room and there is no space for changing if you are with a friend. The bathroom area is open with a toilet cubicle on one side, the shower cubicle on the other and a sink inbetween. Both the toilet and shower doors aren't floor to ceiling and are only frosted in a middle section - hence knowing someone intimately! The shower has a floor to ceiling glass window into the bedroom with an electric blind that is operated from outside the cubicle. There is a 32" flat screen TV with a few English channels including news and HBO. Internet access is included and there is wired access in the rooms. If you want wifi you have to call reception who then come up with a box that plugs into the wall with the cable plugged in. Why this can't be like this all the time I don't know? Breakfast The breakfast is aimed at Chinese (being in China this is fine). However, they have tried to cater for international travellers but haven't quite got it right. One morning there was cold milk, the next there was only hot or soy and the staff didn't understand what I was asking for. Though I did eventually get a mug of milk for my Cheerios delivered with a smile. Dinner Due to work we ate late (about 8pm), the majority of the food was cold and the selection was quite poor. The man in charge was very friendly and helpful. Bar The bar was empty each night and drinks expensive. Location Walk over the gardens at the front of the hotel (accessed from stairs either side of the car park in front of the main doors), down the stairs at the end and there are shops and access to the hypermarket you see advertised (it is literally under the hotel gardens / fountain). A subway will get you across the road. Staff The staff are all very friendly, though the English is quite poor patience will see you through :) Due to the location of our work we need to stay south of the express way and next time we will be trying a different hotel.
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Response from Ramon R, Director Of Rooms at Longchamp Garden Hotel Changsha
Responded Aug 16, 2018
Dear 81pingu81 Thanks for choosing us! The Longchamp Gargen Hotel is the first platinum five star hotel in Hunan Province. We are glad your praised our sfaff friendly and helpful.So actually we should improve staff service skill and language skill that we have do it.thank you for your kindly reminder.the hotel is very near from south railway station.only 20 min you can arrived. Thank you for your reminder and suggestion and we holp to seen you again Wish you all the bests. Ramon Ren – Director Of Rooms ramon.ren@lcghotel.com
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PRICE RANGE
$66 - $76 (Based on Average Rates for a Standard Room)
LOCATION
ChinaHunanChangsha
NUMBER OF ROOMS
447
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